Thomas Meyssonnier, thank you for reporting this and helping make Ubuntu better. Could you please test the latest upstream kernel available from the very top line at the top of the page (the release names are irrelevant for testing, and please do not test the daily folder) following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue.
If the test did not allow you to test to the issue (ex. you couldn't boot into the OS) please make a comment in your report about this, and continue to test the next most recent kernel version until you can test to the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags: kernel-fixed-upstream kernel-fixed-upstream-VERSION-NUMBER where VERSION-NUMBER is the version number of the kernel you tested exactly shown as: kernel-fixed-upstream-3.18 This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description. If the mainline kernel does not fix this bug, please add the following tags: kernel-bug-exists-upstream kernel-bug-exists-upstream-VERSION-NUMBER Once testing of the upstream kernel is complete, please mark this bug's Status as Confirmed. Please let us know your results. Thank you for your understanding. ** Tags added: latest-bios-1.21 ** Changed in: linux (Ubuntu) Importance: Undecided => Medium ** Changed in: linux (Ubuntu) Status: Confirmed => Incomplete -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1402196 Title: Behringer UMC404 USB2 audio interface disconnects when initialized Status in linux package in Ubuntu: Incomplete Bug description: My audio interface, a Behriger UMC404, disappears from both lsusb and /proc/asound/cards as soon as I start jackd (JACK 2). This results in jackd failing because the card is missing. It reports a "protocol error" which I think refers to the USB link. See attached syslog messages. The card does not show up at all in Pulseaudio. Also, this card works just fine on my desktop, the bug only occurs on my laptop. Thanks, TM ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: linux-lowlatency 3.13.0.43.50 ProcVersionSignature: Ubuntu 3.13.0-43.72-lowlatency 3.13.11.11 Uname: Linux 3.13.0-43-lowlatency x86_64 ApportVersion: 2.14.1-0ubuntu3.6 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC1: tmeysson 3178 F.... pulseaudio /dev/snd/controlC0: tmeysson 3178 F.... pulseaudio CurrentDesktop: XFCE Date: Sat Dec 13 14:39:46 2014 HibernationDevice: RESUME=UUID=be114ffc-be9c-47e3-b2b6-7f49c90f9931 InstallationDate: Installed on 2014-12-03 (10 days ago) InstallationMedia: Ubuntu-Studio 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.1) MachineType: Hewlett-Packard HP EliteBook 840 G1 ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-43-lowlatency root=UUID=20e973d8-558f-476d-9979-54c79133177e ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-3.13.0-43-lowlatency N/A linux-backports-modules-3.13.0-43-lowlatency N/A linux-firmware 1.127.10 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 09/03/2014 dmi.bios.vendor: Hewlett-Packard dmi.bios.version: L71 Ver. 01.21 dmi.board.name: 198F dmi.board.vendor: Hewlett-Packard dmi.board.version: KBC Version 15.55 dmi.chassis.asset.tag: 5CG446445Q dmi.chassis.type: 10 dmi.chassis.vendor: Hewlett-Packard dmi.modalias: dmi:bvnHewlett-Packard:bvrL71Ver.01.21:bd09/03/2014:svnHewlett-Packard:pnHPEliteBook840G1:pvrA3008CD10003:rvnHewlett-Packard:rn198F:rvrKBCVersion15.55:cvnHewlett-Packard:ct10:cvr: dmi.product.name: HP EliteBook 840 G1 dmi.product.version: A3008CD10003 dmi.sys.vendor: Hewlett-Packard To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1402196/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp