You may need to run the following: sudo apt-get install -f sudo apt-get clean sudo apt-get update
Then re-install the package. If that does not resolve your issue, please mark the bug as "Confirmed" ** Changed in: linux (Ubuntu) Importance: Undecided => Low ** Changed in: linux (Ubuntu) Status: Confirmed => Incomplete -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1400000 Title: package linux-image-3.13.0-40-generic 3.13.0-40.69 failed to install/upgrade: subprocess new pre-installation script returned error exit status 128 Status in linux package in Ubuntu: Incomplete Bug description: I dont really know whats going on to be honest ProblemType: Package DistroRelease: Ubuntu 14.04 Package: linux-image-3.13.0-40-generic 3.13.0-40.69 ProcVersionSignature: Ubuntu 3.13.0-40.69-generic 3.13.11.10 Uname: Linux 3.13.0-40-generic x86_64 ApportVersion: 2.14.1-0ubuntu3.6 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC1: quantum 2314 F.... pulseaudio /dev/snd/pcmC1D0p: quantum 2314 F...m pulseaudio /dev/snd/controlC0: quantum 2314 F.... pulseaudio Date: Sat Dec 6 01:11:47 2014 DuplicateSignature: package:linux-image-3.13.0-40-generic:3.13.0-40.69:subprocess new pre-installation script returned error exit status 128 ErrorMessage: subprocess new pre-installation script returned error exit status 128 HibernationDevice: RESUME=UUID=de2d87e7-2084-4fc9-8324-19d120728f14 InstallationDate: Installed on 2014-10-05 (62 days ago) InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2) MachineType: Micro-Star International Co., Ltd. GE70 2OC\2OE ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.13.0-40-generic.efi.signed root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions: grub-pc N/A SourcePackage: linux Title: package linux-image-3.13.0-40-generic 3.13.0-40.69 failed to install/upgrade: subprocess new pre-installation script returned error exit status 128 UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 04/24/2013 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: E1757IMS.509 dmi.board.asset.tag: To be filled by O.E.M. dmi.board.name: MS-1757 dmi.board.vendor: Micro-Star International Co., Ltd. dmi.board.version: REV:0.B dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: Micro-Star International Co., Ltd. dmi.chassis.version: N/A dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrE1757IMS.509:bd04/24/2013:svnMicro-StarInternationalCo.,Ltd.:pnGE702OC\2OE:pvrREV1.0:rvnMicro-StarInternationalCo.,Ltd.:rnMS-1757:rvrREV0.B:cvnMicro-StarInternationalCo.,Ltd.:ct10:cvrN/A: dmi.product.name: GE70 2OC\2OE dmi.product.version: REV:1.0 dmi.sys.vendor: Micro-Star International Co., Ltd. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1400000/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp