It seems that this has been a known issue for all Broadcom BT devices in standard Ubuntu and the issue can be fixed if we simply pack the same solution (brcm installer) into standard Ubuntu. Or users are advised to refer to the instructions given in http://askubuntu.com/questions/533043 /bluetooth-not-working-on-ubuntu-14-04-with-dell-inspiron-15-3521 and fix it by themselves.
-- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1382490 Title: Broadcom Bluetooth [413c:8143] does not work at all Status in HWE Next Project: Won't Fix Status in linux package in Ubuntu: Confirmed Bug description: CID: 201307-13942 Dell Latitude E5540 The Bluetooth can't find any devices. Error message could be found in dmesg: [ 98.149145] Bluetooth: can't load firmware, may not work correctly Note that sometimes it works, but if you disable and re-enable it with the wifi slider (let it reload the firmware), it will stop working. Steps: 1. Install 14.04.1 + update (3.13.0-37) + proprietary Broadcom driver 2. Try to pair with any other Bluetooth device. Expected result: * Bluetooth works well as expected. Actual result: * Nothing can be detected. ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: linux-image-3.13.0-37-generic 3.13.0-37.64 ProcVersionSignature: Ubuntu 3.13.0-37.64-generic 3.13.11.7 Uname: Linux 3.13.0-37-generic x86_64 NonfreeKernelModules: wl ApportVersion: 2.14.1-0ubuntu3.5 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC1: ubuntu 1542 F.... pulseaudio /dev/snd/controlC0: ubuntu 1542 F.... pulseaudio CurrentDesktop: Unity Date: Fri Oct 17 04:14:55 2014 HibernationDevice: RESUME=UUID=b150a530-b9dc-40f0-b867-a29dfbf5b499 InstallationDate: Installed on 2014-10-17 (0 days ago) InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2) MachineType: Dell Inc. Latitude E5540 ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-37-generic.efi.signed root=UUID=7a7e4c31-030c-4e00-af99-14797716597e ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-3.13.0-37-generic N/A linux-backports-modules-3.13.0-37-generic N/A linux-firmware 1.127.7 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 09/19/2013 dmi.bios.vendor: Dell Inc. dmi.bios.version: A01 dmi.board.name: 0V19JF dmi.board.vendor: Dell Inc. dmi.board.version: X02 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA01:bd09/19/2013:svnDellInc.:pnLatitudeE5540:pvr01:rvnDellInc.:rn0V19JF:rvrX02:cvnDellInc.:ct9:cvr: dmi.product.name: Latitude E5540 dmi.product.version: 01 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/hwe-next/+bug/1382490/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp