** Description changed: - I'm experiencing the same issue described by users here -- the trackpad - is not recognized on my ASUS D550MA-DS01. + The trackpad is not recognized on my ASUS D550MA-DS01. xinputs --list + shows no trackpad, and running synclient returns 'Couldn't find + synaptics properties. No synaptics driver loaded?'. resort to using an + external USB mouse, and run 'sudo modprobe -r psmouse' after booting to + prevent random/unpredictable input occurring when I brush against/click + the trackpad. - xinputs --list shows no trackpad, and running synclient returns - 'Couldn't find synaptics properties. No synaptics driver loaded?'. I - resort to using an external USB mouse, and run 'sudo modprobe -r - psmouse' after booting to prevent random/unpredictable input occurring - when I brush against/click the trackpad. - - I've tried with a number of linux kernels, Ubuntu releases, and other - distributions. - - The fix suggested by Hans (booting the kernel with psmouse.proto=bare) - was successful. + WORKAROUND: Use kernel boot parameter: + psmouse.proto=bare ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: linux-image-3.13.0-32-generic 3.13.0-32.57 ProcVersionSignature: Ubuntu 3.13.0-32.57-generic 3.13.11.4 Uname: Linux 3.13.0-32-generic x86_64 ApportVersion: 2.14.1-0ubuntu3.5 Architecture: amd64 AudioDevicesInUse: - USER PID ACCESS COMMAND - /dev/snd/controlC0: lansdell 2153 F.... pulseaudio - /dev/snd/controlC1: lansdell 2153 F.... pulseaudio + USER PID ACCESS COMMAND + /dev/snd/controlC0: lansdell 2153 F.... pulseaudio + /dev/snd/controlC1: lansdell 2153 F.... pulseaudio CurrentDesktop: Unity Date: Sun Nov 9 18:05:14 2014 HibernationDevice: RESUME=UUID=76ad838b-370f-4814-968c-1d39350caebb InstallationDate: Installed on 2014-05-13 (180 days ago) InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417) MachineType: ASUSTeK COMPUTER INC. X550LA ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-32-generic.efi.signed root=UUID=601d4a6e-da5a-4f6f-95c1-3412f4278552 ro quiet splash psmouse.proto=bare vt.handoff=7 RelatedPackageVersions: - linux-restricted-modules-3.13.0-32-generic N/A - linux-backports-modules-3.13.0-32-generic N/A - linux-firmware 1.127.7 + linux-restricted-modules-3.13.0-32-generic N/A + linux-backports-modules-3.13.0-32-generic N/A + linux-firmware 1.127.7 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 02/11/2014 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: X550LA.502 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: X550LA dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: ATN12345678901234567 dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrX550LA.502:bd02/11/2014:svnASUSTeKCOMPUTERINC.:pnX550LA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX550LA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.name: X550LA dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC.
** Tags removed: bios-outdated-509 ** Tags added: latest-bios-509 ** Summary changed: - the trackpad is not recognized on my ASUS D550MA-DS01 + [Asus X550LA] The trackpad is not recognized -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1391023 Title: [Asus X550LA] The trackpad is not recognized Status in “linux” package in Ubuntu: Confirmed Bug description: The trackpad is not recognized on my ASUS D550MA-DS01. xinputs --list shows no trackpad, and running synclient returns 'Couldn't find synaptics properties. No synaptics driver loaded?'. resort to using an external USB mouse, and run 'sudo modprobe -r psmouse' after booting to prevent random/unpredictable input occurring when I brush against/click the trackpad. WORKAROUND: Use kernel boot parameter: psmouse.proto=bare ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: linux-image-3.13.0-32-generic 3.13.0-32.57 ProcVersionSignature: Ubuntu 3.13.0-32.57-generic 3.13.11.4 Uname: Linux 3.13.0-32-generic x86_64 ApportVersion: 2.14.1-0ubuntu3.5 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: lansdell 2153 F.... pulseaudio /dev/snd/controlC1: lansdell 2153 F.... pulseaudio CurrentDesktop: Unity Date: Sun Nov 9 18:05:14 2014 HibernationDevice: RESUME=UUID=76ad838b-370f-4814-968c-1d39350caebb InstallationDate: Installed on 2014-05-13 (180 days ago) InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417) MachineType: ASUSTeK COMPUTER INC. X550LA ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-32-generic.efi.signed root=UUID=601d4a6e-da5a-4f6f-95c1-3412f4278552 ro quiet splash psmouse.proto=bare vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-3.13.0-32-generic N/A linux-backports-modules-3.13.0-32-generic N/A linux-firmware 1.127.7 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 02/11/2014 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: X550LA.502 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: X550LA dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: ATN12345678901234567 dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrX550LA.502:bd02/11/2014:svnASUSTeKCOMPUTERINC.:pnX550LA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX550LA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.name: X550LA dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1391023/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
