You may need to run the following: sudo apt-get install -f sudo apt-get clean sudo apt-get update
Then re-install the package. If that does not resolve your issue, please mark the bug as "Confirmed" ** Changed in: linux (Ubuntu) Importance: Undecided => Low ** Changed in: linux (Ubuntu) Status: Confirmed => Incomplete -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1385897 Title: package linux-image-3.16.0-23-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 128 Status in “linux” package in Ubuntu: Incomplete Bug description: i have no idea, the system said I had a problem. ProblemType: Package DistroRelease: Ubuntu 14.10 Package: linux-image-3.16.0-23-generic (not installed) ProcVersionSignature: Ubuntu 3.16.0-22.29-generic 3.16.4 Uname: Linux 3.16.0-22-generic x86_64 ApportVersion: 2.14.7-0ubuntu6 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: caj 2217 F.... pulseaudio Date: Sun Oct 26 08:43:55 2014 DuplicateSignature: package:linux-image-3.16.0-23-generic:(not installed):subprocess new pre-installation script returned error exit status 128 ErrorMessage: subprocess new pre-installation script returned error exit status 128 HibernationDevice: RESUME=UUID=5632e8de-00e6-4075-91e7-3a967c6f5477 InstallationDate: Installed on 2014-09-06 (49 days ago) InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417) MachineType: Hewlett-Packard HP Pavilion g6 Notebook PC ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-22-generic root=UUID=f71ba7fc-b6b1-4b9d-bb63-8cf1c56614f7 ro quiet splash vt.handoff=7 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions: grub-pc 2.02~beta2-14 RfKill: 0: phy0: Wireless LAN Soft blocked: no Hard blocked: no SourcePackage: linux Title: package linux-image-3.16.0-23-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 128 UpgradeStatus: Upgraded to utopic on 2014-10-01 (25 days ago) dmi.bios.date: 12/01/2011 dmi.bios.vendor: Hewlett-Packard dmi.bios.version: F.32 dmi.board.asset.tag: Base Board Asset Tag dmi.board.name: 1695 dmi.board.vendor: Hewlett-Packard dmi.board.version: KBC Version 15.1F dmi.chassis.asset.tag: 5CG1410SCG dmi.chassis.type: 10 dmi.chassis.vendor: Hewlett-Packard dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnHewlett-Packard:bvrF.32:bd12/01/2011:svnHewlett-Packard:pnHPPaviliong6NotebookPC:pvr0691120000204610000620100:rvnHewlett-Packard:rn1695:rvrKBCVersion15.1F:cvnHewlett-Packard:ct10:cvrChassisVersion: dmi.product.name: HP Pavilion g6 Notebook PC dmi.product.version: 0691120000204610000620100 dmi.sys.vendor: Hewlett-Packard To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1385897/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp