I very much appreciate the cordial response from Bernie. Bernie Thompson is a gentleman.
Much of the response in regards to seeking help from those who are indeed the experts "upstream" was short, curt, arrogant and condescending. Getting help with bugs upstream is hard. I would like to update the status of this report but S.O.L. is doesn't seem to be an option. Again, thank you Bernie Thompson. Plugable will now be my first stop always for accessories as when I spend money with my organization I would like to spend it with folks with the sense to have a guy like Bernie Thompson on staff. That being said I hope plugable adds more Linux support so I can spend money with that company. https://launchpad.net/~jsalisbury Thank you and please advice on what I should do with the status of this report. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1376771 Title: DisplayLink Attached Display Adapter and Monitor Not Recognized Status in “linux” package in Ubuntu: Triaged Bug description: DisplayLink Plug and Play Universal docking Station DELL Model: D3000 MFG: ACP075US SN: 1309017059 All ports on the device are recocognized and function correctly except the display adapter. Description: Ubuntu Utopic Unicorn (development branch) Release: 14.10 This problem also exists under trusty. 14.04 My intention is to drive 2 external monitors with this device. This specific device has no issues under Windows 8.1 ProblemType: Bug DistroRelease: Ubuntu 14.10 Package: linux-image-3.16.0-20-generic 3.16.0-20.27 ProcVersionSignature: Ubuntu 3.16.0-20.27-generic 3.16.3 Uname: Linux 3.16.0-20-generic x86_64 ApportVersion: 2.14.7-0ubuntu2 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: gesker 2140 F.... pulseaudio CurrentDesktop: Unity Date: Thu Oct 2 08:54:53 2014 HibernationDevice: RESUME=UUID=8d719d41-d691-447b-8dd0-29bbdd631465 InstallationDate: Installed on 2014-08-24 (38 days ago) InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2) MachineType: System76, Inc. Gazelle Professional ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/@/boot/vmlinuz-3.16.0-20-generic root=UUID=5dc9a0a5-84ba-495e-b644-8d11f37bece5 ro rootflags=subvol=@ quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-3.16.0-20-generic N/A linux-backports-modules-3.16.0-20-generic N/A linux-firmware 1.134 SourcePackage: linux UpgradeStatus: Upgraded to utopic on 2014-09-26 (5 days ago) dmi.bios.date: 05/16/2012 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 4.6.5 dmi.board.asset.tag: Tag 12345 dmi.board.name: Gazelle Professional dmi.board.vendor: System76, Inc. dmi.board.version: gazp7 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 9 dmi.chassis.vendor: No Enclosure dmi.chassis.version: N/A dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr4.6.5:bd05/16/2012:svnSystem76,Inc.:pnGazelleProfessional:pvrgazp7:rvnSystem76,Inc.:rnGazelleProfessional:rvrgazp7:cvnNoEnclosure:ct9:cvrN/A: dmi.product.name: Gazelle Professional dmi.product.version: gazp7 dmi.sys.vendor: System76, Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1376771/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
