I updated to the newest bios version but the problem still presists. The 2 main issues are The computer automatically suspsends after the specifed time or the computer suspends after the lid is closed. The light on the power remains lit, the fans are functional too but the screen is turned off and there is no way of resuming to the state I was before. (This seems to be happening randomly) Another problem that at times that the computer freezes I can't get it to restart (Even when using the REISUB command). This also happens randomly as some times I can use the REISUB command. Sometimes it happens when the computer just booted up and sometimes when I have been working on it for a few hours.
> Date: Sat, 4 Oct 2014 10:38:08 +0000 > From: christopher.m.penal...@gmail.com > To: john-ag...@hotmail.com > Subject: [Bug 1377320] Re: [Dell Inc. XPS 15 9530] suspend/resume failure > > john skot, thank you for reporting this and helping make Ubuntu better. As > per > http://www.dell.com/support/home/us/en/04/product-support/product/xps-15-9530/drivers > an update to your BIOS is available (A06). If you update to this following > https://help.ubuntu.com/community/BiosUpdate does it change anything? If it > doesn't, could you please both specify what happened, and provide the output > of the following terminal command: > sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date > > Please note your current BIOS is already in the Bug Description, so > posting this on the old BIOS would not be helpful. As well, you don't > have to create a new bug report. > > For more on BIOS updates and linux, please see > https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette > . > > Once the BIOS is updated, then please mark this report Status Confirmed. > > Thank you for your understanding. > > ** Tags added: bios-outdated-a06 > > ** Changed in: linux (Ubuntu) > Importance: Undecided => Low > > ** Changed in: linux (Ubuntu) > Status: Confirmed => Incomplete > > -- > You received this bug notification because you are subscribed to the bug > report. > https://bugs.launchpad.net/bugs/1377320 > > Title: > [Dell Inc. XPS 15 9530] suspend/resume failure > > Status in “linux” package in Ubuntu: > Incomplete > > Bug description: > i don't know > > ProblemType: KernelOops > DistroRelease: Ubuntu 14.10 > Package: linux-image-3.16.0-20-generic 3.16.0-20.27 > ProcVersionSignature: Ubuntu 3.16.0-20.27-generic 3.16.3 > Uname: Linux 3.16.0-20-generic x86_64 > Annotation: This occured during a previous suspend and prevented it from > resuming properly. > ApportVersion: 2.14.7-0ubuntu2 > Architecture: amd64 > AudioDevicesInUse: > USER PID ACCESS COMMAND > /dev/snd/controlC1: john 2186 F.... pulseaudio > /dev/snd/controlC0: john 2186 F.... pulseaudio > Date: Fri Oct 3 14:22:14 2014 > DuplicateSignature: suspend/resume:Dell Inc. XPS 15 9530:A02 > ExecutablePath: /usr/share/apport/apportcheckresume > Failure: suspend/resume > HibernationDevice: RESUME=UUID=1404fc19-3ff2-40cd-913a-01e8a9f505cf > InstallationDate: Installed on 2014-09-30 (2 days ago) > InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Alpha amd64 (20140923) > InterpreterPath: /usr/bin/python3.4 > MachineType: Dell Inc. XPS 15 9530 > ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume > ProcEnviron: > TERM=linux > PATH=(custom, no user) > ProcFB: 0 inteldrmfb > ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.16.0-20-generic > root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7 > PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No > PulseAudio daemon running, or not running as session daemon. > RelatedPackageVersions: > linux-restricted-modules-3.16.0-20-generic N/A > linux-backports-modules-3.16.0-20-generic N/A > linux-firmware 1.134 > SourcePackage: linux > Title: [Dell Inc. XPS 15 9530] suspend/resume failure > UpgradeStatus: No upgrade log present (probably fresh install) > UserGroups: > > dmi.bios.date: 12/18/2013 > dmi.bios.vendor: Dell Inc. > dmi.bios.version: A02 > dmi.board.name: XPS 15 9530 > dmi.board.vendor: Dell Inc. > dmi.board.version: A02 > dmi.chassis.type: 8 > dmi.chassis.vendor: Dell Inc. > dmi.chassis.version: Not Specified > dmi.modalias: > dmi:bvnDellInc.:bvrA02:bd12/18/2013:svnDellInc.:pnXPS159530:pvrA02:rvnDellInc.:rnXPS159530:rvrA02:cvnDellInc.:ct8:cvrNotSpecified: > dmi.product.name: XPS 15 9530 > dmi.product.version: A02 > dmi.sys.vendor: Dell Inc. > > To manage notifications about this bug go to: > https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1377320/+subscriptions -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1377320 Title: [Dell Inc. XPS 15 9530] suspend/resume failure Status in “linux” package in Ubuntu: Incomplete Bug description: i don't know ProblemType: KernelOops DistroRelease: Ubuntu 14.10 Package: linux-image-3.16.0-20-generic 3.16.0-20.27 ProcVersionSignature: Ubuntu 3.16.0-20.27-generic 3.16.3 Uname: Linux 3.16.0-20-generic x86_64 Annotation: This occured during a previous suspend and prevented it from resuming properly. ApportVersion: 2.14.7-0ubuntu2 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC1: john 2186 F.... pulseaudio /dev/snd/controlC0: john 2186 F.... pulseaudio Date: Fri Oct 3 14:22:14 2014 DuplicateSignature: suspend/resume:Dell Inc. XPS 15 9530:A02 ExecutablePath: /usr/share/apport/apportcheckresume Failure: suspend/resume HibernationDevice: RESUME=UUID=1404fc19-3ff2-40cd-913a-01e8a9f505cf InstallationDate: Installed on 2014-09-30 (2 days ago) InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Alpha amd64 (20140923) InterpreterPath: /usr/bin/python3.4 MachineType: Dell Inc. XPS 15 9530 ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume ProcEnviron: TERM=linux PATH=(custom, no user) ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.16.0-20-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions: linux-restricted-modules-3.16.0-20-generic N/A linux-backports-modules-3.16.0-20-generic N/A linux-firmware 1.134 SourcePackage: linux Title: [Dell Inc. XPS 15 9530] suspend/resume failure UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: dmi.bios.date: 12/18/2013 dmi.bios.vendor: Dell Inc. dmi.bios.version: A02 dmi.board.name: XPS 15 9530 dmi.board.vendor: Dell Inc. dmi.board.version: A02 dmi.chassis.type: 8 dmi.chassis.vendor: Dell Inc. dmi.chassis.version: Not Specified dmi.modalias: dmi:bvnDellInc.:bvrA02:bd12/18/2013:svnDellInc.:pnXPS159530:pvrA02:rvnDellInc.:rnXPS159530:rvrA02:cvnDellInc.:ct8:cvrNotSpecified: dmi.product.name: XPS 15 9530 dmi.product.version: A02 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1377320/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
