** Summary changed: - Can't find the touchpad + Touch-pad dosen't work after installing Ubuntu 14.04 [Dual boot with Windows 8]
** Description changed: Hi + I just bought a new Acer Aspire V 15 Nitro computer with a pre-installed Windows 8. I installed Ubuntu so I can run dual-boot. Everything works fine now except my touch-pad that isn't working in Ubuntu but works fine when i boot into Windows. And when i'm in Ubuntu my USB mouse works fine aswell. - I've just installed Ubuntu 14.04. And Ubuntu can't find my touchpad. - There is no PS/2 Synaptics TouchPad in the list from terminal > xlist - list command. I am running dualboot with windows 8 aswell and when i - boot into windows 8 my touchpad works fine. + + cat /proc/bus/input/devices + + + cat /proc/bus/input/devices + This command does not show any SynPS/2 or anything. + + When i run + + xinput --list + Under the Virtual core pointer there is only one + + Virtual core XTEST pointer + Logitec USB-PS/2 Optical Mouse + and then there is a empty slot where I think my touch-pad should be. + + In my system settings I can see the touch-pad and turn it on/off but + nothing happens. I also installed Touch-pad indicator but nothing + happens aswell. + + + When I run + + cat /var/log/Xorg.0.log | grep -i synaptics + + + [ 4.362] (**) : Applying InputClass "enable synaptics SHMConfig" + [ 4.362] (II) LoadModule: "synaptics" + [ 4.362] (II) Loading /usr/lib/xorg/modules/input/synaptics_drv.so + [ 4.362] (II) Module synaptics: vendor="X.Org Foundation" + [ 4.362] (II) Using input driver 'synaptics' for ' ' + [ 4.388] (--) synaptics: : x-axis range 0 - 1236 (res 12) + [ 4.388] (--) synaptics: : y-axis range 0 - 898 (res 12) + [ 4.388] (II) synaptics: : device does not report pressure, will use touch data. + [ 4.388] (II) synaptics: : device does not report finger width. + [ 4.388] (--) synaptics: : buttons: left double triple + [ 4.388] (--) synaptics: : Vendor 0x6cb Product 0x2970 + [ 4.388] (--) synaptics: : invalid pressure range. defaulting to 0 - 255 + [ 4.388] (--) synaptics: : invalid finger width range. defaulting to 0 - 15 + [ 4.388] (--) synaptics: : touchpad found + [ 4.404] (**) synaptics: : (accel) MinSpeed is now constant deceleration 2.5 + [ 4.404] (**) synaptics: : (accel) MaxSpeed is now 1.75 + [ 4.404] (**) synaptics: : (accel) AccelFactor is now 0.131 + [ 4.404] (--) synaptics: : touchpad found + + After running + + grep -i touchpad /var/log/Xorg.0.log + the output is + + [ 4.362] (**) : Applying InputClass "evdev touchpad catchall" + [ 4.362] (**) : Applying InputClass "touchpad catchall" + [ 4.388] (--) synaptics: : touchpad found + [ 4.404] (II) XINPUT: Adding extended input device " " (type: TOUCHPAD, id 12) + [ 4.404] (--) synaptics: : touchpad found + [ 4.404] (**) : Ignoring device from InputClass "touchpad ignore duplicates" + + + but when i run + + xinput -list + + + there is nothing with id 12 + + ⎡ Virtual core pointer id=2 [master pointer (3)] + ⎜ ↳ Virtual core XTEST pointer id=4 [slave pointer (2)] + ⎜ ↳ Logitech USB-PS/2 Optical Mouse id=11 [slave pointer (2)] + ⎜ ↳ id=12 [slave pointer (2)] + + + + I'm running Ubuntu 14.04.1 LTS, Release: 14.04 + + + From cat /proc/version_signature > version.log: Ubuntu 3.13.0-36.63-generic 3.13.11.6 - --- + --- ApportVersion: 2.14.1-0ubuntu3.4 Architecture: amd64 AudioDevicesInUse: - USER PID ACCESS COMMAND - /dev/snd/controlC1: eric 2183 F.... pulseaudio - /dev/snd/controlC0: eric 2183 F.... pulseaudio + USER PID ACCESS COMMAND + /dev/snd/controlC1: eric 2183 F.... pulseaudio + /dev/snd/controlC0: eric 2183 F.... pulseaudio CurrentDesktop: Unity DistroRelease: Ubuntu 14.04 EcryptfsInUse: Yes InstallationDate: Installed on 2014-09-30 (0 days ago) InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2) MachineType: Acer Aspire VN7-591G Package: linux (not installed) ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-36-generic root=UUID=b973e8ad-55d3-4d12-a642-9cbec54417db ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 3.13.0-36.63-generic 3.13.11.6 RelatedPackageVersions: - linux-restricted-modules-3.13.0-36-generic N/A - linux-backports-modules-3.13.0-36-generic N/A - linux-firmware 1.127.7 + linux-restricted-modules-3.13.0-36-generic N/A + linux-backports-modules-3.13.0-36-generic N/A + linux-firmware 1.127.7 StagingDrivers: rts5139 Tags: trusty staging Uname: Linux 3.13.0-36-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 07/30/2014 dmi.bios.vendor: Insyde Corp. dmi.bios.version: V1.05 dmi.board.asset.tag: No Asset Tag dmi.board.name: Aspire VN7-591G dmi.board.vendor: Acer dmi.board.version: V1.05 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: Chassis Manufacturer dmi.chassis.version: V1.05 dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.05:bd07/30/2014:svnAcer:pnAspireVN7-591G:pvrV1.05:rvnAcer:rnAspireVN7-591G:rvrV1.05:cvnChassisManufacturer:ct10:cvrV1.05: dmi.product.name: Aspire VN7-591G dmi.product.version: V1.05 dmi.sys.vendor: Acer -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1376120 Title: Touch-pad dosen't work after installing Ubuntu 14.04 [Dual boot with Windows 8] Status in “linux” package in Ubuntu: Incomplete Bug description: Hi I just bought a new Acer Aspire V 15 Nitro computer with a pre-installed Windows 8. I installed Ubuntu so I can run dual-boot. Everything works fine now except my touch-pad that isn't working in Ubuntu but works fine when i boot into Windows. And when i'm in Ubuntu my USB mouse works fine aswell. cat /proc/bus/input/devices cat /proc/bus/input/devices This command does not show any SynPS/2 or anything. When i run xinput --list Under the Virtual core pointer there is only one Virtual core XTEST pointer Logitec USB-PS/2 Optical Mouse and then there is a empty slot where I think my touch-pad should be. In my system settings I can see the touch-pad and turn it on/off but nothing happens. I also installed Touch-pad indicator but nothing happens aswell. When I run cat /var/log/Xorg.0.log | grep -i synaptics [ 4.362] (**) : Applying InputClass "enable synaptics SHMConfig" [ 4.362] (II) LoadModule: "synaptics" [ 4.362] (II) Loading /usr/lib/xorg/modules/input/synaptics_drv.so [ 4.362] (II) Module synaptics: vendor="X.Org Foundation" [ 4.362] (II) Using input driver 'synaptics' for ' ' [ 4.388] (--) synaptics: : x-axis range 0 - 1236 (res 12) [ 4.388] (--) synaptics: : y-axis range 0 - 898 (res 12) [ 4.388] (II) synaptics: : device does not report pressure, will use touch data. [ 4.388] (II) synaptics: : device does not report finger width. [ 4.388] (--) synaptics: : buttons: left double triple [ 4.388] (--) synaptics: : Vendor 0x6cb Product 0x2970 [ 4.388] (--) synaptics: : invalid pressure range. defaulting to 0 - 255 [ 4.388] (--) synaptics: : invalid finger width range. defaulting to 0 - 15 [ 4.388] (--) synaptics: : touchpad found [ 4.404] (**) synaptics: : (accel) MinSpeed is now constant deceleration 2.5 [ 4.404] (**) synaptics: : (accel) MaxSpeed is now 1.75 [ 4.404] (**) synaptics: : (accel) AccelFactor is now 0.131 [ 4.404] (--) synaptics: : touchpad found After running grep -i touchpad /var/log/Xorg.0.log the output is [ 4.362] (**) : Applying InputClass "evdev touchpad catchall" [ 4.362] (**) : Applying InputClass "touchpad catchall" [ 4.388] (--) synaptics: : touchpad found [ 4.404] (II) XINPUT: Adding extended input device " " (type: TOUCHPAD, id 12) [ 4.404] (--) synaptics: : touchpad found [ 4.404] (**) : Ignoring device from InputClass "touchpad ignore duplicates" but when i run xinput -list there is nothing with id 12 ⎡ Virtual core pointer id=2 [master pointer (3)] ⎜ ↳ Virtual core XTEST pointer id=4 [slave pointer (2)] ⎜ ↳ Logitech USB-PS/2 Optical Mouse id=11 [slave pointer (2)] ⎜ ↳ id=12 [slave pointer (2)] I'm running Ubuntu 14.04.1 LTS, Release: 14.04 From cat /proc/version_signature > version.log: Ubuntu 3.13.0-36.63-generic 3.13.11.6 --- ApportVersion: 2.14.1-0ubuntu3.4 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC1: eric 2183 F.... pulseaudio /dev/snd/controlC0: eric 2183 F.... pulseaudio CurrentDesktop: Unity DistroRelease: Ubuntu 14.04 EcryptfsInUse: Yes InstallationDate: Installed on 2014-09-30 (0 days ago) InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2) MachineType: Acer Aspire VN7-591G Package: linux (not installed) ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-36-generic root=UUID=b973e8ad-55d3-4d12-a642-9cbec54417db ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 3.13.0-36.63-generic 3.13.11.6 RelatedPackageVersions: linux-restricted-modules-3.13.0-36-generic N/A linux-backports-modules-3.13.0-36-generic N/A linux-firmware 1.127.7 StagingDrivers: rts5139 Tags: trusty staging Uname: Linux 3.13.0-36-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 07/30/2014 dmi.bios.vendor: Insyde Corp. dmi.bios.version: V1.05 dmi.board.asset.tag: No Asset Tag dmi.board.name: Aspire VN7-591G dmi.board.vendor: Acer dmi.board.version: V1.05 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: Chassis Manufacturer dmi.chassis.version: V1.05 dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.05:bd07/30/2014:svnAcer:pnAspireVN7-591G:pvrV1.05:rvnAcer:rnAspireVN7-591G:rvrV1.05:cvnChassisManufacturer:ct10:cvrV1.05: dmi.product.name: Aspire VN7-591G dmi.product.version: V1.05 dmi.sys.vendor: Acer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1376120/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
