Dear Mr. Penalver, After the BIOS update, touchpad enabled successfully. Thank you so much for your efforts, sorry for wasting your time, I'll be more careful next time.
** Changed in: linux (Ubuntu) Status: Incomplete => Confirmed -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1364759 Title: ELAN touchpad-pointing device not detected Status in “linux” package in Ubuntu: Confirmed Bug description: I'm a ubuntu release 14.04 user on Gigabyte U24F, my ELAN touchpad-pointing device is not detected as a device by the system, I'm using external mouse to come over that issue. Hope this problem can be solved by the help of the suggested attachment files. --- ApportVersion: 2.14.1-0ubuntu3.3 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: batu 14841 F.... pulseaudio batu 17036 F.... pulseaudio /dev/snd/controlC1: batu 14841 F.... pulseaudio batu 17036 F.... pulseaudio CurrentDesktop: Unity DistroRelease: Ubuntu 14.04 HibernationDevice: RESUME=UUID=80243359-72c9-4388-9b42-648169cd8862 InstallationDate: Installed on 2014-06-17 (78 days ago) InstallationMedia: Ubuntu 12.04.4 LTS "Precise Pangolin" - Release amd64 (20140204) MachineType: GIGABYTE U24 NonfreeKernelModules: nvidia Package: linux (not installed) ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-35-generic.efi.signed root=UUID=00c62373-bae0-436c-a6f9-78bbe9a5ee30 ro quiet splash intel_pstate=enable vt.handoff=7 ProcVersionSignature: Ubuntu 3.13.0-35.62-generic 3.13.11.6 RelatedPackageVersions: linux-restricted-modules-3.13.0-35-generic N/A linux-backports-modules-3.13.0-35-generic N/A linux-firmware 1.127.5 RfKill: 0: phy0: Wireless LAN Soft blocked: no Hard blocked: no Tags: trusty Uname: Linux 3.13.0-35-generic x86_64 UpgradeStatus: Upgraded to trusty on 2014-06-28 (66 days ago) UserGroups: adm cdrom dip lp lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 12/26/2013 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: U24.305 dmi.board.asset.tag: To be filled by O.E.M. dmi.board.name: U24 dmi.board.vendor: GIGABYTE dmi.board.version: To be filled by O.E.M. dmi.chassis.asset.tag: To Be Filled By O.E.M. dmi.chassis.type: 3 dmi.chassis.vendor: To Be Filled By O.E.M. dmi.chassis.version: To Be Filled By O.E.M. dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrU24.305:bd12/26/2013:svnGIGABYTE:pnU24:pvrTobefilledbyO.E.M.:rvnGIGABYTE:rnU24:rvrTobefilledbyO.E.M.:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.: dmi.product.name: U24 dmi.product.version: To be filled by O.E.M. dmi.sys.vendor: GIGABYTE To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1364759/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp