** Summary changed:
- Touchpad does not work for hp x2 laptop
+ [HP Pavilion 11-h009tu x2 PC] Touchpad does not work
** Tags added: latest-bios-f.22
** Changed in: linux (Ubuntu)
Status: Confirmed => Incomplete
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https://bugs.launchpad.net/bugs/1339340
Title:
[HP Pavilion 11-h009tu x2 PC] Touchpad does not work
Status in “linux” package in Ubuntu:
Incomplete
Bug description:
Hi,
I have an HP h009tux2 laptop. It has synaptic hid touchpad. The
touchscreen is working as a mouse (no multitouch). The touchpad
doesn't have two finger scroll or any scrolling for that matter, it
doesn't even show up in touchpad section in control center.
There has been no change in all these updates.
Please help I am confined to windows 8 only as of now.
xinput:
⎡ Virtual core pointer id=2 [master pointer (3)]
⎜ ↳ Virtual core XTEST pointer id=4 [slave pointer (2)]
⎜ ↳ Synaptics Touch Pad V 103u5 id=11 [slave pointer (2)]
⎜ ↳ ELAN Touchscreen id=12 [slave pointer (2)]
⎣ Virtual core keyboard id=3 [master keyboard (2)]
↳ Virtual core XTEST keyboard id=5 [slave keyboard (3)]
↳ Power Button id=6 [slave keyboard (3)]
↳ Video Bus id=7 [slave keyboard (3)]
↳ Power Button id=8 [slave keyboard (3)]
↳ HP TrueVision Full HD id=9 [slave keyboard (3)]
↳ HP TrueVision Full HD Rear id=10 [slave keyboard (3)]
↳ AT Translated Set 2 keyboard id=13 [slave keyboard (3)]
↳ HP Wireless hotkeys id=14 [slave keyboard (3)]
↳ HP WMI hotkeys id=15 [slave keyboard (3)]
lsmod | grep hid ->
hid_generic 12548 0
hid_multitouch 17407 0
hid_sensor_als 13123 0
hid_sensor_gyro_3d 13209 0
hid_sensor_accel_3d 13221 0
hid_sensor_magn_3d 13209 0
hid_sensor_trigger 12916 4
hid_sensor_gyro_3d,hid_sensor_accel_3d,hid_sensor_als,hid_sensor_magn_3d
industrialio_triggered_buffer 12882 4
hid_sensor_gyro_3d,hid_sensor_accel_3d,hid_sensor_als,hid_sensor_magn_3d
industrialio 54069 7
hid_sensor_trigger,hid_sensor_gyro_3d,industrialio_triggered_buffer,hid_sensor_accel_3d,hid_sensor_als,kfifo_buf,hid_sensor_magn_3d
hid_sensor_iio_common 13755 4
hid_sensor_gyro_3d,hid_sensor_accel_3d,hid_sensor_als,hid_sensor_magn_3d
hid_sensor_hub 19536 6
hid_sensor_trigger,hid_sensor_gyro_3d,hid_sensor_accel_3d,hid_sensor_als,hid_sensor_magn_3d,hid_sensor_iio_common
usbhid 52570 0
hid 106148 4 hid_multitouch,hid_generic,hid_sensor_hub,usbhid
mac_hid 13205 0
lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 009: ID 04f3:0193 Elan Microelectronics Corp.
Bus 001 Device 008: ID 06cb:2239 Synaptics, Inc.
Bus 001 Device 007: ID 1bcf:2c5a Sunplus Innovation Technology Inc.
Bus 001 Device 003: ID 05e3:0608 Genesys Logic, Inc. USB-2.0 4-Port HUB
Bus 001 Device 006: ID 8087:07dc Intel Corp.
Bus 001 Device 005: ID 0483:91d1 STMicroelectronics
Bus 001 Device 004: ID 1bcf:2c59 Sunplus Innovation Technology Inc.
Bus 001 Device 002: ID 05e3:0608 Genesys Logic, Inc. USB-2.0 4-Port HUB
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-30-generic 3.13.0-30.54
ProcVersionSignature: Ubuntu 3.13.0-30.54-generic 3.13.11.2
Uname: Linux 3.13.0-30-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.2
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: saurabh 2334 F.... pulseaudio
CurrentDesktop: Unity
CurrentDmesg: [ 127.814408] init: plymouth-stop pre-start process (3283)
terminated with status 1
Date: Wed Jul 9 02:23:11 2014
InstallationDate: Installed on 2014-05-26 (43 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
MachineType: Hewlett-Packard HP Pavilion 11 x2 Notebook PC
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-30-generic.efi.signed
root=UUID=075740be-e639-4f27-80f6-f4f4bd42a3da ro quiet splash
intel_pstate=enable acpi_backlight=vendor vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: Daemon
not responding.
RelatedPackageVersions:
linux-restricted-modules-3.13.0-30-generic N/A
linux-backports-modules-3.13.0-30-generic N/A
linux-firmware 1.127.4
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 05/23/2014
dmi.bios.vendor: Insyde
dmi.bios.version: F.22
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: 2188
dmi.board.vendor: Hewlett-Packard
dmi.board.version: 36.29
dmi.chassis.asset.tag: Chassis Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: Chassis Version
dmi.modalias:
dmi:bvnInsyde:bvrF.22:bd05/23/2014:svnHewlett-Packard:pnHPPavilion11x2NotebookPC:pvr0883100000305E00010320100:rvnHewlett-Packard:rn2188:rvr36.29:cvnHewlett-Packard:ct10:cvrChassisVersion:
dmi.product.name: HP Pavilion 11 x2 Notebook PC
dmi.product.version: 0883100000305E00010320100
dmi.sys.vendor: Hewlett-Packard
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