Hugo Melo, thank you for reporting this and helping make Ubuntu better. Could
you please test the latest upstream kernel available from the very top line at
the top of the page (not the daily folder) following
https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional
upstream developers to examine the issue. Once you've tested the upstream
kernel, please comment on which kernel version specifically you tested. If this
bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER
where VERSION-NUMBER is the version number of the kernel you tested. For
example:
kernel-fixed-upstream-3.16-rc2
This can be done by clicking on the yellow circle with a black pencil icon next
to the word Tags located at the bottom of the bug description. As well, please
remove the tag:
needs-upstream-testing
If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER
As well, please remove the tag:
needs-upstream-testing
Once testing of the upstream kernel is complete, please mark this bug's
Status as Confirmed. Please let us know your results. Thank you for your
understanding.
** Changed in: linux (Ubuntu)
Importance: Undecided => High
** Changed in: linux (Ubuntu)
Status: Confirmed => Incomplete
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https://bugs.launchpad.net/bugs/1335463
Title:
[Toshiba Satellite E55-A5114] ETPS/2 Elantech Touchpad not working on
14.04
Status in “linux” package in Ubuntu:
Incomplete
Bug description:
Please, guide me on the way of providing valuable information for
fixing this bug as my girlfriend is going to kill me for needing to
use an external mouse.
I have installed Ubuntu on a brand new Toshiba laptop, so I haven't tested on
older versions.
It detects the touchpad as in these dmesg lines:
[ 1.788049] psmouse serio1: elantech: assuming hardware version 4 (with
firmware version 0x381f01)
[ 1.815495] psmouse serio1: elantech: Synaptics capabilities query result
0x00, 0x14, 0x0c.
[ 1.945291] input: ETPS/2 Elantech Touchpad as
/devices/platform/i8042/serio1/input/input5
System Information
Manufacturer: TOSHIBA
Product Name: Satellite E55-A
Version: PSKPJU-01K023
Serial Number: 2E028991P
UUID: CCA7CED8-2392-E311-8FF3-201A06D83DCE
Wake-up Type: Power Switch
SKU Number: PSKPJU
Family: *
Thanks!!
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-30-generic 3.13.0-30.54
ProcVersionSignature: Ubuntu 3.13.0-30.54-generic 3.13.11.2
Uname: Linux 3.13.0-30-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.2
Architecture: amd64
CurrentDesktop: KDE
Date: Sat Jun 28 13:20:21 2014
HibernationDevice: RESUME=UUID=f4575df5-080f-45b4-81ec-6cc14a4a7485
InstallationDate: Installed on 2014-05-17 (41 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
MachineType: TOSHIBA Satellite E55-A
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-30-generic.efi.signed
root=/dev/mapper/vg-root ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-3.13.0-30-generic N/A
linux-backports-modules-3.13.0-30-generic N/A
linux-firmware 1.127.4
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/02/2013
dmi.bios.vendor: TOSHIBA
dmi.bios.version: 1.50
dmi.board.asset.tag: *
dmi.board.name: ZEMAA
dmi.board.vendor: TOSHIBA
dmi.board.version: 1.00
dmi.chassis.asset.tag: *
dmi.chassis.type: 10
dmi.chassis.vendor: TOSHIBA
dmi.chassis.version: *
dmi.modalias:
dmi:bvnTOSHIBA:bvr1.50:bd12/02/2013:svnTOSHIBA:pnSatelliteE55-A:pvrPSKPJU-01K023:rvnTOSHIBA:rnZEMAA:rvr1.00:cvnTOSHIBA:ct10:cvr*:
dmi.product.name: Satellite E55-A
dmi.product.version: PSKPJU-01K023
dmi.sys.vendor: TOSHIBA
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