sunnycloud, thank you for reporting this and helping make Ubuntu better. Could you please test the latest upstream kernel available (3.15-rc7) following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags: kernel-fixed-upstream kernel-fixed-upstream-VERSION-NUMBER
where VERSION-NUMBER is the version number of the kernel you tested. For example: kernel-fixed-upstream-3.15-rc6 This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description. As well, please remove the tag: needs-upstream-testing If the mainline kernel does not fix this bug, please add the following tags: kernel-bug-exists-upstream kernel-bug-exists-upstream-VERSION-NUMBER As well, please remove the tag: needs-upstream-testing Once testing of the upstream kernel is complete, please mark this bug's Status as Confirmed. Please let us know your results. Thank you for your understanding. ** Description changed: - The touchpad doesn't work properly on my X550CA laptop running with : - - Ubuntu 14.04 64bits (kernel 3.13.0-27-generic) - - Latest BIOS flashed from Asus site : - - BIOS Vendor: American Megatrends - Version: 300 - GOP Version: 3.0.15.1016 - EV Version: 204E150001 - - (It is however functionning properly under Windows 8 64bit) - - The cursor doesn't move at all or just barely from time to time. Rigth - or left-click doesn't work. The touchpad is not properly recognized by - the OS. It seems to recognized it as “PS/2 Logitech Wheel Mouse”, as - shown by : - + The touchpad functions properly on my X550CA laptop under Windows 8 64bit. It doesn't work properly with Ubuntu 14.04 64-bit. The cursor doesn't move at all or just barely from time to time. Right or left-click doesn't work. The touchpad is not properly recognized by the OS. It seems to recognized it as “PS/2 Logitech Wheel Mouse”, as shown by: $ xinput --list ⎡ Virtual core pointer id=2 [master pointer (3)] ⎜ ↳ Virtual core XTEST pointer id=4 [slave pointer (2)] ⎜ ↳ PS/2 Logitech Wheel Mouse id=13 [slave pointer (2)] ⎣ Virtual core keyboard id=3 [master keyboard (2)] ↳ Virtual core XTEST keyboard id=5 [slave keyboard (3)] ↳ Power Button id=6 [slave keyboard (3)] ↳ Video Bus id=7 [slave keyboard (3)] ↳ Sleep Button id=8 [slave keyboard (3)] ↳ USB2.0 HD UVC WebCam id=10 [slave keyboard (3)] ↳ Asus WMI hotkeys id=11 [slave keyboard (3)] ↳ AT Translated Set 2 keyboard id=12 [slave keyboard (3)] - ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: linux-image-3.13.0-27-generic 3.13.0-27.50 ProcVersionSignature: Ubuntu 3.13.0-27.50-generic 3.13.11 Uname: Linux 3.13.0-27-generic x86_64 ApportVersion: 2.14.1-0ubuntu3.2 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: karine 1904 F.... pulseaudio CurrentDesktop: Unity Date: Tue May 27 21:41:26 2014 HibernationDevice: RESUME=UUID=6a601bed-a08e-40d4-8116-6b1010237908 InstallationDate: Installed on 2014-05-22 (5 days ago) InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417) MachineType: ASUSTeK COMPUTER INC. X550CA ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-27-generic.efi.signed root=UUID=9f05464c-221e-46f5-a030-8991e10cf9a6 ro quiet splash i915.i915_enable_rc6=0 vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-3.13.0-27-generic N/A linux-backports-modules-3.13.0-27-generic N/A linux-firmware 1.127.2 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 03/24/2014 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: X550CA.300 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: X550CA dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrX550CA.300:bd03/24/2014:svnASUSTeKCOMPUTERINC.:pnX550CA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX550CA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.name: X550CA dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. ** Tags removed: latest-bios ** Tags added: latest-bios-300 ** Attachment removed: "lspci-vnvn.log" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1323816/+attachment/4120864/+files/lspci-vnvn.log ** Changed in: linux (Ubuntu) Importance: Undecided => High ** Changed in: linux (Ubuntu) Status: Confirmed => Incomplete -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1323816 Title: [Asus X550CA] Touchpad not working Status in “linux” package in Ubuntu: Incomplete Bug description: The touchpad functions properly on my X550CA laptop under Windows 8 64bit. It doesn't work properly with Ubuntu 14.04 64-bit. The cursor doesn't move at all or just barely from time to time. Right or left-click doesn't work. The touchpad is not properly recognized by the OS. It seems to recognized it as “PS/2 Logitech Wheel Mouse”, as shown by: $ xinput --list ⎡ Virtual core pointer id=2 [master pointer (3)] ⎜ ↳ Virtual core XTEST pointer id=4 [slave pointer (2)] ⎜ ↳ PS/2 Logitech Wheel Mouse id=13 [slave pointer (2)] ⎣ Virtual core keyboard id=3 [master keyboard (2)] ↳ Virtual core XTEST keyboard id=5 [slave keyboard (3)] ↳ Power Button id=6 [slave keyboard (3)] ↳ Video Bus id=7 [slave keyboard (3)] ↳ Sleep Button id=8 [slave keyboard (3)] ↳ USB2.0 HD UVC WebCam id=10 [slave keyboard (3)] ↳ Asus WMI hotkeys id=11 [slave keyboard (3)] ↳ AT Translated Set 2 keyboard id=12 [slave keyboard (3)] ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: linux-image-3.13.0-27-generic 3.13.0-27.50 ProcVersionSignature: Ubuntu 3.13.0-27.50-generic 3.13.11 Uname: Linux 3.13.0-27-generic x86_64 ApportVersion: 2.14.1-0ubuntu3.2 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: karine 1904 F.... pulseaudio CurrentDesktop: Unity Date: Tue May 27 21:41:26 2014 HibernationDevice: RESUME=UUID=6a601bed-a08e-40d4-8116-6b1010237908 InstallationDate: Installed on 2014-05-22 (5 days ago) InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417) MachineType: ASUSTeK COMPUTER INC. X550CA ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-27-generic.efi.signed root=UUID=9f05464c-221e-46f5-a030-8991e10cf9a6 ro quiet splash i915.i915_enable_rc6=0 vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-3.13.0-27-generic N/A linux-backports-modules-3.13.0-27-generic N/A linux-firmware 1.127.2 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 03/24/2014 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: X550CA.300 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: X550CA dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrX550CA.300:bd03/24/2014:svnASUSTeKCOMPUTERINC.:pnX550CA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX550CA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.name: X550CA dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. 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