** Description changed: The touchpad doesn't work properly on my X550CA laptop running with : - Ubuntu 14.04 64bits (kernel 3.13.0-27-generic) - The cursor doesn't move at all or just barely from time to time. Rigth or left-click doesn't work. The touchpad is not properly recognized by the OS. It seems to recognized it as “PS/2 Logitech Wheel Mouse”, as shown by : + - Latest BIOS flashed from Asus site : + + BIOS Vendor: American Megatrends + Version: 300 + GOP Version: 3.0.15.1016 + EV Version: 204E150001 + + (It is however functionning properly under Windows 8 64bit) + + The cursor doesn't move at all or just barely from time to time. Rigth + or left-click doesn't work. The touchpad is not properly recognized by + the OS. It seems to recognized it as “PS/2 Logitech Wheel Mouse”, as + shown by : $ xinput --list ⎡ Virtual core pointer id=2 [master pointer (3)] ⎜ ↳ Virtual core XTEST pointer id=4 [slave pointer (2)] ⎜ ↳ PS/2 Logitech Wheel Mouse id=13 [slave pointer (2)] ⎣ Virtual core keyboard id=3 [master keyboard (2)] - ↳ Virtual core XTEST keyboard id=5 [slave keyboard (3)] - ↳ Power Button id=6 [slave keyboard (3)] - ↳ Video Bus id=7 [slave keyboard (3)] - ↳ Sleep Button id=8 [slave keyboard (3)] - ↳ USB2.0 HD UVC WebCam id=10 [slave keyboard (3)] - ↳ Asus WMI hotkeys id=11 [slave keyboard (3)] - ↳ AT Translated Set 2 keyboard id=12 [slave keyboard (3)] + ↳ Virtual core XTEST keyboard id=5 [slave keyboard (3)] + ↳ Power Button id=6 [slave keyboard (3)] + ↳ Video Bus id=7 [slave keyboard (3)] + ↳ Sleep Button id=8 [slave keyboard (3)] + ↳ USB2.0 HD UVC WebCam id=10 [slave keyboard (3)] + ↳ Asus WMI hotkeys id=11 [slave keyboard (3)] + ↳ AT Translated Set 2 keyboard id=12 [slave keyboard (3)] - $ lsb_release -rd - Description: Ubuntu 14.04 LTS - Release: 14.04 - - $ cat /proc/version_signature - Ubuntu 3.13.0-27.50-generic 3.13.11 ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: linux-image-3.13.0-27-generic 3.13.0-27.50 ProcVersionSignature: Ubuntu 3.13.0-27.50-generic 3.13.11 Uname: Linux 3.13.0-27-generic x86_64 ApportVersion: 2.14.1-0ubuntu3.2 Architecture: amd64 AudioDevicesInUse: - USER PID ACCESS COMMAND - /dev/snd/controlC0: karine 1904 F.... pulseaudio + USER PID ACCESS COMMAND + /dev/snd/controlC0: karine 1904 F.... pulseaudio CurrentDesktop: Unity Date: Tue May 27 21:41:26 2014 HibernationDevice: RESUME=UUID=6a601bed-a08e-40d4-8116-6b1010237908 InstallationDate: Installed on 2014-05-22 (5 days ago) InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417) MachineType: ASUSTeK COMPUTER INC. X550CA ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-27-generic.efi.signed root=UUID=9f05464c-221e-46f5-a030-8991e10cf9a6 ro quiet splash i915.i915_enable_rc6=0 vt.handoff=7 RelatedPackageVersions: - linux-restricted-modules-3.13.0-27-generic N/A - linux-backports-modules-3.13.0-27-generic N/A - linux-firmware 1.127.2 + linux-restricted-modules-3.13.0-27-generic N/A + linux-backports-modules-3.13.0-27-generic N/A + linux-firmware 1.127.2 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 03/24/2014 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: X550CA.300 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: X550CA dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrX550CA.300:bd03/24/2014:svnASUSTeKCOMPUTERINC.:pnX550CA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX550CA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.name: X550CA dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC.
-- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1323816 Title: [Asus X550CA] Touchpad not working Status in “linux” package in Ubuntu: Confirmed Bug description: The touchpad doesn't work properly on my X550CA laptop running with : - Ubuntu 14.04 64bits (kernel 3.13.0-27-generic) - Latest BIOS flashed from Asus site : BIOS Vendor: American Megatrends Version: 300 GOP Version: 3.0.15.1016 EV Version: 204E150001 (It is however functionning properly under Windows 8 64bit) The cursor doesn't move at all or just barely from time to time. Rigth or left-click doesn't work. The touchpad is not properly recognized by the OS. It seems to recognized it as “PS/2 Logitech Wheel Mouse”, as shown by : $ xinput --list ⎡ Virtual core pointer id=2 [master pointer (3)] ⎜ ↳ Virtual core XTEST pointer id=4 [slave pointer (2)] ⎜ ↳ PS/2 Logitech Wheel Mouse id=13 [slave pointer (2)] ⎣ Virtual core keyboard id=3 [master keyboard (2)] ↳ Virtual core XTEST keyboard id=5 [slave keyboard (3)] ↳ Power Button id=6 [slave keyboard (3)] ↳ Video Bus id=7 [slave keyboard (3)] ↳ Sleep Button id=8 [slave keyboard (3)] ↳ USB2.0 HD UVC WebCam id=10 [slave keyboard (3)] ↳ Asus WMI hotkeys id=11 [slave keyboard (3)] ↳ AT Translated Set 2 keyboard id=12 [slave keyboard (3)] ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: linux-image-3.13.0-27-generic 3.13.0-27.50 ProcVersionSignature: Ubuntu 3.13.0-27.50-generic 3.13.11 Uname: Linux 3.13.0-27-generic x86_64 ApportVersion: 2.14.1-0ubuntu3.2 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: karine 1904 F.... pulseaudio CurrentDesktop: Unity Date: Tue May 27 21:41:26 2014 HibernationDevice: RESUME=UUID=6a601bed-a08e-40d4-8116-6b1010237908 InstallationDate: Installed on 2014-05-22 (5 days ago) InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417) MachineType: ASUSTeK COMPUTER INC. X550CA ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-27-generic.efi.signed root=UUID=9f05464c-221e-46f5-a030-8991e10cf9a6 ro quiet splash i915.i915_enable_rc6=0 vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-3.13.0-27-generic N/A linux-backports-modules-3.13.0-27-generic N/A linux-firmware 1.127.2 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 03/24/2014 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: X550CA.300 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: X550CA dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrX550CA.300:bd03/24/2014:svnASUSTeKCOMPUTERINC.:pnX550CA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX550CA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.name: X550CA dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1323816/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
