Antonio J. de Oliveira, please do not apport-collect to another persons report. The reason you weren't able to use ubuntu-bug is because you are using an old kernel, which is not officially supported. Please update your kernel, and then file the new report.
** Attachment removed: "version.log" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1237296/+attachment/4116714/+files/version.log ** Attachment removed: "uname-a.log" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1237296/+attachment/4116713/+files/uname-a.log ** Attachment removed: "lspci-vvnn.log" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1237296/+attachment/4116712/+files/lspci-vvnn.log ** Attachment removed: "dmesg.log" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1237296/+attachment/4116711/+files/dmesg.log ** Attachment removed: "WifiSyslog.txt" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1237296/+attachment/4116704/+files/WifiSyslog.txt ** Attachment removed: "UdevLog.txt" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1237296/+attachment/4116703/+files/UdevLog.txt ** Attachment removed: "UdevDb.txt" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1237296/+attachment/4116702/+files/UdevDb.txt ** Attachment removed: "RfKill.txt" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1237296/+attachment/4116701/+files/RfKill.txt ** Attachment removed: "PulseList.txt" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1237296/+attachment/4116700/+files/PulseList.txt ** Attachment removed: "ProcModules.txt" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1237296/+attachment/4116699/+files/ProcModules.txt ** Attachment removed: "ProcInterrupts.txt" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1237296/+attachment/4116698/+files/ProcInterrupts.txt ** Attachment removed: "ProcEnviron.txt" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1237296/+attachment/4116697/+files/ProcEnviron.txt ** Attachment removed: "ProcCpuinfo.txt" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1237296/+attachment/4116696/+files/ProcCpuinfo.txt ** Attachment removed: "Lsusb.txt" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1237296/+attachment/4116695/+files/Lsusb.txt ** Attachment removed: "IwConfig.txt" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1237296/+attachment/4116693/+files/IwConfig.txt ** Attachment removed: "Lspci.txt" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1237296/+attachment/4116694/+files/Lspci.txt ** Attachment removed: "CurrentDmesg.txt" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1237296/+attachment/4116692/+files/CurrentDmesg.txt ** Attachment removed: "CRDA.txt" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1237296/+attachment/4116691/+files/CRDA.txt ** Attachment removed: "BootDmesg.txt" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1237296/+attachment/4116690/+files/BootDmesg.txt ** Attachment removed: "AlsaInfo.txt" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1237296/+attachment/4116689/+files/AlsaInfo.txt -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1237296 Title: 168c:0036 [Acer Aspire E1-572] ath9k QCA9565/AR9565/QCWB335 Bluetooth works sporadic Status in “linux” package in Ubuntu: Triaged Status in “linux” source package in Saucy: Triaged Status in “linux” source package in Trusty: Triaged Bug description: Hello, I got myself a brand new Acer Aspire E1-572-54204G50Mnkk, because of the shine new Haswell hardware I choose to install Ubuntu 13.10 Beta 2. This laptop uses a Atheros AR9565 802.11 b/g/n 1 × 1 WiFi + Bluetooth 4.0 combination adapter, Wireless is working fine. But Bluetooth doesn't, it seems to be successfully deteced but I can't see any other Bluetooth devices and they can't see me too. Yours sincerly Joshua --- ApportVersion: 2.12.4-0ubuntu1 Architecture: amd64 DistroRelease: Ubuntu 13.10 InstallationDate: Installed on 2013-10-12 (0 days ago) InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Beta amd64 (20130925.1) MarkForUpload: True Package: linux (not installed) ProcEnviron: LANGUAGE=de_DE TERM=xterm PATH=(custom, no user) LANG=de_DE.UTF-8 SHELL=/bin/bash Tags: saucy Uname: Linux 3.12.0-031200rc4-generic x86_64 UnreportableReason: The running kernel is not an Ubuntu kernel UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: --- ApportVersion: 2.12.5-0ubuntu2 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC1: joshua 1348 F.... pulseaudio /dev/snd/controlC0: joshua 1348 F.... pulseaudio DistroRelease: Ubuntu 13.10 InstallationDate: Installed on 2013-10-12 (8 days ago) InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Beta amd64 (20130925.1) MachineType: Acer Aspire E1-572 MarkForUpload: True Package: linux (not installed) ProcEnviron: LANGUAGE=de_DE TERM=xterm PATH=(custom, no user) LANG=de_DE.UTF-8 SHELL=/bin/bash ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-12-generic.efi.signed root=UUID=287c8de2-616f-42ec-998d-1ac09ffb2d8a ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 3.11.0-12.19-generic 3.11.3 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions: linux-restricted-modules-3.11.0-12-generic N/A linux-backports-modules-3.11.0-12-generic N/A linux-firmware 1.116 Tags: saucy Uname: Linux 3.11.0-12-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: dmi.bios.date: 05/21/2013 dmi.bios.vendor: Insyde Corp. dmi.bios.version: V2.04 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: EA50_HW dmi.board.vendor: Acer dmi.board.version: V2.04 dmi.chassis.asset.tag: Chassis Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: Acer dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnInsydeCorp.:bvrV2.04:bd05/21/2013:svnAcer:pnAspireE1-572:pvrV2.04:rvnAcer:rnEA50_HW:rvrV2.04:cvnAcer:ct10:cvrChassisVersion: dmi.product.name: Aspire E1-572 dmi.product.version: V2.04 dmi.sys.vendor: Acer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1237296/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
