** Summary changed: - syscrash on 'Enable Wireless' + [Toshiba Satellite C655-S5501] syscrash on 'Enable Wireless'
** Tags added: bios-outdated-1.30 regression-update ** Description changed: I'm using Ubuntu 12.04.4 LTS with kernel version : Linux anish-pc 3.5.0-45-generic #68~precise1-Ubuntu SMP Wed Dec 4 16:18:46 UTC 2013 x86_64 x86_64 x86_64 GNU/Linux. My computer is Toshiba Satellite C655-S5501. Possible package : Linux Since I updated to kernel version 3.5.0-46, I've been having problems with 'Enable Wireless'.Whenever I turn on 'Enable Wireless', I get a syscrash and have to hard reset my laptop. This happens 9/10 times. Sometimes it doesn't crash and I can use my computer without any problems. Sometimes, it doesn't crash when I enable wireless, but then if I turn off the wireless and reset it, it occurs again. This problem only exists for kernel version 3.5.0-46 to 3.5.0-48. Previous kernel versions do not have this problem and so I'm using kernel version 3.5.0-45 as it is stable for me. This problem first occurred when I updated to kernel version 3.5.0-46. When I was updating, I lost my internet connection for 10-15 sec and after regaining it, update-manager continued updating. I thought these crashes may have been caused because of this and so I waited to new kernel updates in the hope that this problem will get solved. But that didn't happen for next kernel updates : 3.5.0-47/48. - --- + --- AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.25. AplayDevices: - **** List of PLAYBACK Hardware Devices **** - card 0: PCH [HDA Intel PCH], device 0: CONEXANT Analog [CONEXANT Analog] - Subdevices: 1/1 - Subdevice #0: subdevice #0 + **** List of PLAYBACK Hardware Devices **** + card 0: PCH [HDA Intel PCH], device 0: CONEXANT Analog [CONEXANT Analog] + Subdevices: 1/1 + Subdevice #0: subdevice #0 ApportVersion: 2.0.1-0ubuntu17.6 Architecture: amd64 ArecordDevices: - **** List of CAPTURE Hardware Devices **** - card 0: PCH [HDA Intel PCH], device 0: CONEXANT Analog [CONEXANT Analog] - Subdevices: 1/1 - Subdevice #0: subdevice #0 + **** List of CAPTURE Hardware Devices **** + card 0: PCH [HDA Intel PCH], device 0: CONEXANT Analog [CONEXANT Analog] + Subdevices: 1/1 + Subdevice #0: subdevice #0 AudioDevicesInUse: - USER PID ACCESS COMMAND - /dev/snd/controlC0: anish 2297 F.... pulseaudio + USER PID ACCESS COMMAND + /dev/snd/controlC0: anish 2297 F.... pulseaudio Card0.Amixer.info: - Card hw:0 'PCH'/'HDA Intel PCH at 0xc0600000 irq 43' - Mixer name : 'Conexant CX20590' - Components : 'HDA:14f1506e,1179fce0,00100002' - Controls : 9 - Simple ctrls : 6 + Card hw:0 'PCH'/'HDA Intel PCH at 0xc0600000 irq 43' + Mixer name : 'Conexant CX20590' + Components : 'HDA:14f1506e,1179fce0,00100002' + Controls : 9 + Simple ctrls : 6 DistroRelease: Ubuntu 12.04 HibernationDevice: RESUME=UUID=a5bfee5f-b8d2-4e37-a87d-d9b0bbb6a4db InstallationMedia: Ubuntu 12.04.2 LTS "Precise Pangolin" - Release amd64 (20130213) Lsusb: - Bus 001 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub - Bus 002 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub - Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub - Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub - Bus 001 Device 004: ID 10f1:1a34 Importek + Bus 001 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub + Bus 002 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub + Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub + Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub + Bus 001 Device 004: ID 10f1:1a34 Importek MachineType: TOSHIBA Satellite C655 MarkForUpload: True Package: linux (not installed) ProcEnviron: - LANGUAGE=en_IN:en - TERM=xterm - PATH=(custom, no user) - LANG=en_IN - SHELL=/bin/bash + LANGUAGE=en_IN:en + TERM=xterm + PATH=(custom, no user) + LANG=en_IN + SHELL=/bin/bash ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.5.0-48-generic root=UUID=8b3e1187-69a5-4551-9322-7f6da6c9d17e ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 3.5.0-48.72~precise1-generic 3.5.7.31 RelatedPackageVersions: - linux-restricted-modules-3.5.0-48-generic N/A - linux-backports-modules-3.5.0-48-generic N/A - linux-firmware 1.79.11 + linux-restricted-modules-3.5.0-48-generic N/A + linux-backports-modules-3.5.0-48-generic N/A + linux-firmware 1.79.11 RfKill: - 0: phy0: Wireless LAN - Soft blocked: no - Hard blocked: no + 0: phy0: Wireless LAN + Soft blocked: no + Hard blocked: no Tags: precise running-unity Uname: Linux 3.5.0-48-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip fuse lpadmin plugdev sambashare sudo dmi.bios.date: 08/01/2011 dmi.bios.vendor: INSYDE dmi.bios.version: 1.20 dmi.board.name: Portable PC dmi.board.vendor: TOSHIBA dmi.board.version: Base Board Version dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: OEM Chassis Manufacturer dmi.chassis.version: OEM Chassis Version dmi.modalias: dmi:bvnINSYDE:bvr1.20:bd08/01/2011:svnTOSHIBA:pnSatelliteC655:pvrPSC2EU-04S02H:rvnTOSHIBA:rnPortablePC:rvrBaseBoardVersion:cvnOEMChassisManufacturer:ct10:cvrOEMChassisVersion: dmi.product.name: Satellite C655 dmi.product.version: PSC2EU-04S02H dmi.sys.vendor: TOSHIBA - --- - AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.25. - AplayDevices: - **** List of PLAYBACK Hardware Devices **** - card 0: PCH [HDA Intel PCH], device 0: CONEXANT Analog [CONEXANT Analog] - Subdevices: 1/1 - Subdevice #0: subdevice #0 - ApportVersion: 2.0.1-0ubuntu17.6 - Architecture: amd64 - ArecordDevices: - **** List of CAPTURE Hardware Devices **** - card 0: PCH [HDA Intel PCH], device 0: CONEXANT Analog [CONEXANT Analog] - Subdevices: 1/1 - Subdevice #0: subdevice #0 - AudioDevicesInUse: - USER PID ACCESS COMMAND - /dev/snd/controlC0: anish 2297 F.... pulseaudio - Card0.Amixer.info: - Card hw:0 'PCH'/'HDA Intel PCH at 0xc0600000 irq 43' - Mixer name : 'Conexant CX20590' - Components : 'HDA:14f1506e,1179fce0,00100002' - Controls : 9 - Simple ctrls : 6 - DistroRelease: Ubuntu 12.04 - HibernationDevice: RESUME=UUID=a5bfee5f-b8d2-4e37-a87d-d9b0bbb6a4db - InstallationMedia: Ubuntu 12.04.2 LTS "Precise Pangolin" - Release amd64 (20130213) - Lsusb: - Bus 001 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub - Bus 002 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub - Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub - Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub - Bus 001 Device 004: ID 10f1:1a34 Importek - MachineType: TOSHIBA Satellite C655 - MarkForUpload: True - Package: linux (not installed) - ProcEnviron: - LANGUAGE=en_IN:en - TERM=xterm - PATH=(custom, no user) - LANG=en_IN - SHELL=/bin/bash - ProcFB: 0 inteldrmfb - ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.5.0-48-generic root=UUID=8b3e1187-69a5-4551-9322-7f6da6c9d17e ro quiet splash vt.handoff=7 - ProcVersionSignature: Ubuntu 3.5.0-48.72~precise1-generic 3.5.7.31 - RelatedPackageVersions: - linux-restricted-modules-3.5.0-48-generic N/A - linux-backports-modules-3.5.0-48-generic N/A - linux-firmware 1.79.11 - RfKill: - 0: phy0: Wireless LAN - Soft blocked: no - Hard blocked: no - Tags: precise running-unity - Uname: Linux 3.5.0-48-generic x86_64 - UpgradeStatus: No upgrade log present (probably fresh install) - UserGroups: adm cdrom dip fuse lpadmin plugdev sambashare sudo - dmi.bios.date: 08/01/2011 - dmi.bios.vendor: INSYDE - dmi.bios.version: 1.20 - dmi.board.name: Portable PC - dmi.board.vendor: TOSHIBA - dmi.board.version: Base Board Version - dmi.chassis.asset.tag: No Asset Tag - dmi.chassis.type: 10 - dmi.chassis.vendor: OEM Chassis Manufacturer - dmi.chassis.version: OEM Chassis Version - dmi.modalias: dmi:bvnINSYDE:bvr1.20:bd08/01/2011:svnTOSHIBA:pnSatelliteC655:pvrPSC2EU-04S02H:rvnTOSHIBA:rnPortablePC:rvrBaseBoardVersion:cvnOEMChassisManufacturer:ct10:cvrOEMChassisVersion: - dmi.product.name: Satellite C655 - dmi.product.version: PSC2EU-04S02H - dmi.sys.vendor: TOSHIBA ** Attachment removed: "AcpiTables.txt" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1312782/+attachment/4100089/+files/AcpiTables.txt ** Attachment removed: "BootDmesg.txt" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1312782/+attachment/4100091/+files/BootDmesg.txt ** Attachment removed: "AlsaDevices.txt" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1312782/+attachment/4100090/+files/AlsaDevices.txt ** Attachment removed: "CRDA.txt" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1312782/+attachment/4100092/+files/CRDA.txt ** Attachment removed: "Card0.Amixer.values.txt" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1312782/+attachment/4100093/+files/Card0.Amixer.values.txt ** Attachment removed: "Card0.Codecs.codec.0.txt" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1312782/+attachment/4100094/+files/Card0.Codecs.codec.0.txt ** Attachment removed: "CurrentDmesg.txt" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1312782/+attachment/4100095/+files/CurrentDmesg.txt ** Attachment removed: "IwConfig.txt" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1312782/+attachment/4100096/+files/IwConfig.txt ** Attachment removed: "Lspci.txt" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1312782/+attachment/4100097/+files/Lspci.txt ** Attachment removed: "PciMultimedia.txt" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1312782/+attachment/4100098/+files/PciMultimedia.txt ** Attachment removed: "ProcCpuinfo.txt" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1312782/+attachment/4100099/+files/ProcCpuinfo.txt ** Attachment removed: "ProcInterrupts.txt" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1312782/+attachment/4100100/+files/ProcInterrupts.txt ** Attachment removed: "ProcModules.txt" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1312782/+attachment/4100101/+files/ProcModules.txt ** Attachment removed: "PulseList.txt" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1312782/+attachment/4100102/+files/PulseList.txt ** Attachment removed: "UdevDb.txt" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1312782/+attachment/4100103/+files/UdevDb.txt ** Attachment removed: "UdevLog.txt" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1312782/+attachment/4100104/+files/UdevLog.txt ** Attachment removed: "WifiSyslog.txt" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1312782/+attachment/4100105/+files/WifiSyslog.txt ** Description changed: - I'm using Ubuntu 12.04.4 LTS with kernel version : Linux anish-pc - 3.5.0-45-generic #68~precise1-Ubuntu SMP Wed Dec 4 16:18:46 UTC 2013 - x86_64 x86_64 x86_64 GNU/Linux. My computer is Toshiba Satellite - C655-S5501. + On my Toshiba Satellite C655-S5501, since I updated to kernel version + 3.5.0-46, I've been having problems with 'Enable Wireless'.Whenever I + turn on 'Enable Wireless', I get a syscrash and have to hard reset my + laptop. This happens 9/10 times. Sometimes it doesn't crash and I can + use my computer without any problems. Sometimes, it doesn't crash when I + enable wireless, but then if I turn off the wireless and reset it, it + occurs again. This problem only exists for kernel version 3.5.0-46 to + 3.5.0-48. Previous kernel versions do not have this problem and so I'm + using kernel version 3.5.0-45 as it is stable for me. - Possible package : Linux - - Since I updated to kernel version 3.5.0-46, I've been having problems - with 'Enable Wireless'.Whenever I turn on 'Enable Wireless', I get a - syscrash and have to hard reset my laptop. This happens 9/10 times. - Sometimes it doesn't crash and I can use my computer without any - problems. Sometimes, it doesn't crash when I enable wireless, but then - if I turn off the wireless and reset it, it occurs again. This problem - only exists for kernel version 3.5.0-46 to 3.5.0-48. Previous kernel - versions do not have this problem and so I'm using kernel version - 3.5.0-45 as it is stable for me. - - This problem first occurred when I updated to kernel version 3.5.0-46. When I was updating, I lost my internet connection for 10-15 sec and after regaining it, update-manager continued updating. I thought these crashes may have been caused because of this and so I waited to new kernel updates in the hope that this problem will get solved. But that didn't happen for next kernel updates : 3.5.0-47/48. --- AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.25. AplayDevices: **** List of PLAYBACK Hardware Devices **** card 0: PCH [HDA Intel PCH], device 0: CONEXANT Analog [CONEXANT Analog] Subdevices: 1/1 Subdevice #0: subdevice #0 ApportVersion: 2.0.1-0ubuntu17.6 Architecture: amd64 ArecordDevices: **** List of CAPTURE Hardware Devices **** card 0: PCH [HDA Intel PCH], device 0: CONEXANT Analog [CONEXANT Analog] Subdevices: 1/1 Subdevice #0: subdevice #0 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: anish 2297 F.... pulseaudio Card0.Amixer.info: Card hw:0 'PCH'/'HDA Intel PCH at 0xc0600000 irq 43' Mixer name : 'Conexant CX20590' Components : 'HDA:14f1506e,1179fce0,00100002' Controls : 9 Simple ctrls : 6 DistroRelease: Ubuntu 12.04 HibernationDevice: RESUME=UUID=a5bfee5f-b8d2-4e37-a87d-d9b0bbb6a4db InstallationMedia: Ubuntu 12.04.2 LTS "Precise Pangolin" - Release amd64 (20130213) Lsusb: Bus 001 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub Bus 002 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 001 Device 004: ID 10f1:1a34 Importek MachineType: TOSHIBA Satellite C655 MarkForUpload: True Package: linux (not installed) ProcEnviron: LANGUAGE=en_IN:en TERM=xterm PATH=(custom, no user) LANG=en_IN SHELL=/bin/bash ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.5.0-48-generic root=UUID=8b3e1187-69a5-4551-9322-7f6da6c9d17e ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 3.5.0-48.72~precise1-generic 3.5.7.31 RelatedPackageVersions: linux-restricted-modules-3.5.0-48-generic N/A linux-backports-modules-3.5.0-48-generic N/A linux-firmware 1.79.11 RfKill: 0: phy0: Wireless LAN Soft blocked: no Hard blocked: no Tags: precise running-unity Uname: Linux 3.5.0-48-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip fuse lpadmin plugdev sambashare sudo dmi.bios.date: 08/01/2011 dmi.bios.vendor: INSYDE dmi.bios.version: 1.20 dmi.board.name: Portable PC dmi.board.vendor: TOSHIBA dmi.board.version: Base Board Version dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: OEM Chassis Manufacturer dmi.chassis.version: OEM Chassis Version dmi.modalias: dmi:bvnINSYDE:bvr1.20:bd08/01/2011:svnTOSHIBA:pnSatelliteC655:pvrPSC2EU-04S02H:rvnTOSHIBA:rnPortablePC:rvrBaseBoardVersion:cvnOEMChassisManufacturer:ct10:cvrOEMChassisVersion: dmi.product.name: Satellite C655 dmi.product.version: PSC2EU-04S02H dmi.sys.vendor: TOSHIBA -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1312782 Title: [Toshiba Satellite C655-S5501] syscrash on 'Enable Wireless' Status in “linux” package in Ubuntu: Confirmed Bug description: On my Toshiba Satellite C655-S5501, since I updated to kernel version 3.5.0-46, I've been having problems with 'Enable Wireless'.Whenever I turn on 'Enable Wireless', I get a syscrash and have to hard reset my laptop. This happens 9/10 times. Sometimes it doesn't crash and I can use my computer without any problems. Sometimes, it doesn't crash when I enable wireless, but then if I turn off the wireless and reset it, it occurs again. This problem only exists for kernel version 3.5.0-46 to 3.5.0-48. Previous kernel versions do not have this problem and so I'm using kernel version 3.5.0-45 as it is stable for me. --- AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.25. AplayDevices: **** List of PLAYBACK Hardware Devices **** card 0: PCH [HDA Intel PCH], device 0: CONEXANT Analog [CONEXANT Analog] Subdevices: 1/1 Subdevice #0: subdevice #0 ApportVersion: 2.0.1-0ubuntu17.6 Architecture: amd64 ArecordDevices: **** List of CAPTURE Hardware Devices **** card 0: PCH [HDA Intel PCH], device 0: CONEXANT Analog [CONEXANT Analog] Subdevices: 1/1 Subdevice #0: subdevice #0 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: anish 2297 F.... pulseaudio Card0.Amixer.info: Card hw:0 'PCH'/'HDA Intel PCH at 0xc0600000 irq 43' Mixer name : 'Conexant CX20590' Components : 'HDA:14f1506e,1179fce0,00100002' Controls : 9 Simple ctrls : 6 DistroRelease: Ubuntu 12.04 HibernationDevice: RESUME=UUID=a5bfee5f-b8d2-4e37-a87d-d9b0bbb6a4db InstallationMedia: Ubuntu 12.04.2 LTS "Precise Pangolin" - Release amd64 (20130213) Lsusb: Bus 001 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub Bus 002 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 001 Device 004: ID 10f1:1a34 Importek MachineType: TOSHIBA Satellite C655 MarkForUpload: True Package: linux (not installed) ProcEnviron: LANGUAGE=en_IN:en TERM=xterm PATH=(custom, no user) LANG=en_IN SHELL=/bin/bash ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.5.0-48-generic root=UUID=8b3e1187-69a5-4551-9322-7f6da6c9d17e ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 3.5.0-48.72~precise1-generic 3.5.7.31 RelatedPackageVersions: linux-restricted-modules-3.5.0-48-generic N/A linux-backports-modules-3.5.0-48-generic N/A linux-firmware 1.79.11 RfKill: 0: phy0: Wireless LAN Soft blocked: no Hard blocked: no Tags: precise running-unity Uname: Linux 3.5.0-48-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip fuse lpadmin plugdev sambashare sudo dmi.bios.date: 08/01/2011 dmi.bios.vendor: INSYDE dmi.bios.version: 1.20 dmi.board.name: Portable PC dmi.board.vendor: TOSHIBA dmi.board.version: Base Board Version dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: OEM Chassis Manufacturer dmi.chassis.version: OEM Chassis Version dmi.modalias: dmi:bvnINSYDE:bvr1.20:bd08/01/2011:svnTOSHIBA:pnSatelliteC655:pvrPSC2EU-04S02H:rvnTOSHIBA:rnPortablePC:rvrBaseBoardVersion:cvnOEMChassisManufacturer:ct10:cvrOEMChassisVersion: dmi.product.name: Satellite C655 dmi.product.version: PSC2EU-04S02H dmi.sys.vendor: TOSHIBA To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1312782/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
