[Expired for linux (Ubuntu) because there has been no activity for 60
days.]
** Changed in: linux (Ubuntu)
Status: Incomplete => Expired
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https://bugs.launchpad.net/bugs/2119573
Title:
USB3 device fails to be recognized in latest 24.04 kernel
(6.8.0-71-generic).
Status in linux package in Ubuntu:
Expired
Bug description:
USB3 device fails to be recognized in latest 24.04 kernel
(6.8.0-71-generic). It IS recognized and mounted in kernel
6.0.0-64-generic AND OLDER. I am currently running the 64 kernel (when
the bug data was collected).
The message in syslog when running the 6.8.0-71-generic kernel when
the USB3 device is inserted into the USB3 port is:
2025-08-05T15:35:00.543044-04:00 duet kernel: usb 8-1: new high-speed
USB device number 2 using xhci_hcd
There are no other USB-related messages in syslog around the time the
device is inserted.
Just to let you know, this is not totally isolated, not simply a weird
one-off. We are experiencing USB3 issues on 2 other machines with
different hardware, on current AND older kernels. This cropped up on
upgrade from 22.04 to 24.04. I have not gotten far enough along in
troubleshooting those to open a bug yet.
Your automated reporting system did not like the "packages" of
nemo....syslog....kernel for where I "found" the bug, so this is
marked as "I don't know". Ah, the limits of wizarded reporting
systems.....
I am willing to work with anyone who is working on this issue, to try
to assist in getting to the bottom of this.
Thanks for your time.
ProblemType: Bug
DistroRelease: Ubuntu 24.04
Package: udisks2 2.10.1-6ubuntu1.2
ProcVersionSignature: Ubuntu 6.8.0-64.67-generic 6.8.12
Uname: Linux 6.8.0-64-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.28.1-0ubuntu3.8
Architecture: amd64
CasperMD5CheckResult: unknown
CurrentDesktop: GNOME-Flashback:GNOME
CustomUdevRuleFiles: 70-snap.chromium.rules 70-snap.snapd.rules
70-snap.firefox.rules 40-libsane.rules 70-snap.gnome-system-monitor.rules
S99-2000S1.rules 70-snap.cups.rules 70-snap.thunderbird.rules
70-snap.snap-store.rules
Date: Tue Aug 5 16:52:25 2025
HotplugNewDevices: /dev/sdf1 /dev/sdf
HotplugNewMounts: /dev/sdf1 /media/oboe/PATRIOT ntfs3
rw,nosuid,nodev,relatime,uid=1000,gid=1000,iocharset=utf8 0 0
InstallationDate: Installed on 2015-04-25 (3755 days ago)
InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64
(20150218.1)
MachineType: To be filled by O.E.M. To be filled by O.E.M.
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-6.8.0-64-generic
root=UUID=fdadf2f0-c962-416d-9e2e-ebe847518b1c ro
resume=UUID=ab4c715e-9ac0-4b15-baae-5bd6590beaae
SourcePackage: udisks2
Symptom: storage
UpgradeStatus: Upgraded to noble on 2025-06-16 (50 days ago)
dmi.bios.date: 04/07/2014
dmi.bios.release: 4.6
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 2501
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: M5A99FX PRO R2.0
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: Rev 1.xx
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: To Be Filled By O.E.M.
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvr2501:bd04/07/2014:br4.6:svnTobefilledbyO.E.M.:pnTobefilledbyO.E.M.:pvrTobefilledbyO.E.M.:rvnASUSTeKCOMPUTERINC.:rnM5A99FXPROR2.0:rvrRev1.xx:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:skuSKU:
dmi.product.family: To be filled by O.E.M.
dmi.product.name: To be filled by O.E.M.
dmi.product.sku: SKU
dmi.product.version: To be filled by O.E.M.
dmi.sys.vendor: To be filled by O.E.M.
---
ProblemType: Bug
ApportVersion: 2.28.1-0ubuntu3.8
Architecture: amd64
CasperMD5CheckResult: unknown
CurrentDesktop: GNOME-Flashback:GNOME
DistroRelease: Ubuntu 24.04
InstallationDate: Installed on 2015-04-25 (3755 days ago)
InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64
(20150218.1)
MachineType: To be filled by O.E.M. To be filled by O.E.M.
NonfreeKernelModules: nvidia_modeset nvidia
Package: linux (not installed)
ProcFB: 0 simpledrmdrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-6.8.0-71-generic
root=UUID=fdadf2f0-c962-416d-9e2e-ebe847518b1c ro
resume=UUID=ab4c715e-9ac0-4b15-baae-5bd6590beaae
ProcVersionSignature: Ubuntu 6.8.0-71.71-generic 6.8.12
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No
PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
linux-restricted-modules-6.8.0-71-generic N/A
linux-backports-modules-6.8.0-71-generic N/A
linux-firmware 20240318.git3b128b60-0ubuntu2.14
Tags: noble
Uname: Linux 6.8.0-71-generic x86_64
UpgradeStatus: Upgraded to noble on 2025-06-16 (50 days ago)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo vboxusers
_MarkForUpload: True
dmi.bios.date: 04/07/2014
dmi.bios.release: 4.6
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 2501
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: M5A99FX PRO R2.0
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: Rev 1.xx
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: To Be Filled By O.E.M.
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvr2501:bd04/07/2014:br4.6:svnTobefilledbyO.E.M.:pnTobefilledbyO.E.M.:pvrTobefilledbyO.E.M.:rvnASUSTeKCOMPUTERINC.:rnM5A99FXPROR2.0:rvrRev1.xx:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:skuSKU:
dmi.product.family: To be filled by O.E.M.
dmi.product.name: To be filled by O.E.M.
dmi.product.sku: SKU
dmi.product.version: To be filled by O.E.M.
dmi.sys.vendor: To be filled by O.E.M.
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