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-- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux-firmware in Ubuntu. https://bugs.launchpad.net/bugs/2121207 Title: AMD Krackan point system hang at black screen while booting up Status in HWE Next: New Status in linux-firmware package in Ubuntu: Fix Released Status in linux-firmware source package in Noble: Fix Committed Status in linux-firmware source package in Plucky: Fix Committed Status in linux-firmware source package in Questing: Fix Released Bug description: [Impact] On AMD Krackan platform, it sometimes can't boot up successfully with blank screen. From the log captured by pstore, the amdgpu failed to probe and timed out after around 68 seconds. <3>[ 41.375166] amdgpu 0000:65:00.0: amdgpu: failed to write reg 1a874 wait reg 1a886 <3>[ 53.351332] amdgpu 0000:65:00.0: amdgpu: failed to write reg 2920 wait reg 2932 <3>[ 65.351028] amdgpu 0000:65:00.0: amdgpu: failed to write reg 1a874 wait reg 1a886 <3>[ 77.355752] amdgpu 0000:65:00.0: amdgpu: failed to write reg 2920 wait reg 2932 <3>[ 89.361497] amdgpu 0000:65:00.0: amdgpu: failed to write reg 1a874 wait reg 1a886 <3>[ 101.367445] amdgpu 0000:65:00.0: amdgpu: failed to write reg 2920 wait reg 2932 <3>[ 113.373440] amdgpu 0000:65:00.0: amdgpu: failed to write reg 1a874 wait reg 1a886 <3>[ 125.379438] amdgpu 0000:65:00.0: amdgpu: failed to write reg 2920 wait reg 2932 <3>[ 137.385433] amdgpu 0000:65:00.0: amdgpu: failed to write reg 1a874 wait reg 1a886 <3>[ 149.391434] amdgpu 0000:65:00.0: amdgpu: failed to write reg 2920 wait reg 2932 <3>[ 161.397438] amdgpu 0000:65:00.0: amdgpu: failed to write reg 1a874 wait reg 1a886 <3>[ 173.403436] amdgpu 0000:65:00.0: amdgpu: failed to write reg 2920 wait reg 2932 <3>[ 185.409421] amdgpu 0000:65:00.0: amdgpu: failed to write reg 1a874 wait reg 1a886 <3>[ 197.415437] amdgpu 0000:65:00.0: amdgpu: failed to write reg 2920 wait reg 2932 <3>[ 209.421437] amdgpu 0000:65:00.0: amdgpu: failed to write reg 1a874 wait reg 1a886 <7>[ 689.674671] probe of 0000:65:00.0 returned 110 after 683466368 usecs [Fix] update the gc 11.5.2 firmware fixes the issue 674f8b1d amdgpu: update GC 11.5.2 firmware 0fde9638 amdgpu: update gc 11.5.2 firmware 1e6f0edc amdgpu: update gc 11.5.2 firmware 5eac1029 amdgpu: update gc 11.5.2 firmware 929c0891 amdgpu: update gc 11.5.2 firmware cc7d01ee amdgpu: update gc 11.5.2 firmware f532df3c amdgpu: update GC 11.5.2 firmware [Test] Run cold boot test on AMD Krackan point platform for around 30 times, it should always boot into desktop without any issues. [Where problems could occur] gc 11.5.2 firmware is for Krackan point, so it might affect all Krackan point systems. To manage notifications about this bug go to: https://bugs.launchpad.net/hwe-next/+bug/2121207/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : [email protected] Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
