Further information. I ran kernel -85 and the USB mouse stopped working after closing the lid, then quickly re-opened. Here the the Important log
3:52:59 PM kernel: Failed to start System Suspend. 3:52:59 PM kernel: Freezing user space processes failed after 20.001 seconds (3 tasks refusing to freeze, wq_busy=0): 3:52:59 PM kernel: Freezing user space processes failed after 20.001 seconds (3 tasks refusing to freeze, wq_busy=0): 3:52:59 PM kernel: Freezing user space processes failed after 20.006 seconds (3 tasks refusing to freeze, wq_busy=0): 3:52:59 PM kernel: Freezing user space processes failed after 20.005 seconds (3 tasks refusing to freeze, wq_busy=0): 3:52:59 PM kernel: Freezing user space processes failed after 20.005 seconds (3 tasks refusing to freeze, wq_busy=0): 3:52:59 PM kernel: Freezing user space processes failed after 20.008 seconds (3 tasks refusing to freeze, wq_busy=0): 3:52:59 PM kernel: Freezing user space processes failed after 20.008 seconds (3 tasks refusing to freeze, wq_busy=0): 3:52:59 PM kernel: Freezing user space processes failed after 20.002 seconds (1 tasks refusing to freeze, wq_busy=0): 3:48:12 PM kernel: usb usb1-port6: cannot disable (err = -108) 3:48:12 PM kernel: hub 1-0:1.0: hub_ext_port_status failed (err = -108) 3:48:12 PM kernel: usb usb1-port3: cannot disable (err = -108) 3:48:12 PM kernel: hub 1-0:1.0: hub_ext_port_status failed (err = -108) 3:48:12 PM kernel: usb usb1-port2: cannot disable (err = -108) 3:48:12 PM kernel: hub 1-0:1.0: hub_ext_port_status failed (err = -108) 3:48:12 PM kernel: PM: Some devices failed to suspend, or early wake event detected 3:48:12 PM kernel: xhci_hcd 0000:03:00.3: PM: failed to suspend async: error -110 3:38:20 PM bluetoothd: Failed to set mode: Failed (0x03) 3:38:19 PM kernel: RDRAND is not reliable on this platform; disabling. 3:19:37 PM systemd: Failed to start Application launched by gnome-session-binary. 3:19:27 PM kernel: RDRAND is not reliable on this platform; disabling. I used this command to unbind the USB then restart and the mouse worked root@dell-Inspiron-15-3525:~# echo -n "0000:03:00.3" > /sys/bus/pci/drivers/xhci_hcd/unbind root@dell-Inspiron-15-3525:~# echo -n "0000:03:00.3" > /sys/bus/pci/drivers/xhci_hcd/bind Is this a kernel bug or should I start a thread in the support site? -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/2126615 Title: System hangs when restarting after suspend Status in linux package in Ubuntu: New Bug description: After opening lid on laptop, the USB mouse no longer responds and I must reboot the device. The reboot hangs on the ubuntu screen and the only solution is to power down the unit. This only happens on kernels 6.8.0-85 and -84. If I boot using 6.8.0-83 then everything works as expected. I have also started to see this error during startup- kernel: RDRAND is not reliable on this platform; disabling Also, when shutting down either 84 or 85 (before a suspend occurs) there is a screen of messages that display but I do not know how to copy the screen before it restarts. Any help is greatly appreciated. I am not a Linux power user as I came from a Windows background. Thanks, Dave ProblemType: Bug DistroRelease: Ubuntu 22.04 Package: ubuntu-release-upgrader-core 1:22.04.20 ProcVersionSignature: Ubuntu 6.8.0-85.85~22.04.1-generic 6.8.12 Uname: Linux 6.8.0-85-generic x86_64 ApportVersion: 2.20.11-0ubuntu82.10 Architecture: amd64 CasperMD5CheckResult: unknown CrashDB: ubuntu CrashReports: 600:120:125:37:2025-10-01 09:37:38.992062806 -0400:2025-10-01 09:37:38.991062806 -0400:/var/crash/_usr_bin_gnome-shell.1000.uploaded 644:1000:125:0:2025-10-01 09:37:30.604062755 -0400:2025-10-01 09:37:30.604062755 -0400:/var/crash/_usr_bin_gnome-shell.1000.upload 640:1000:125:27231290:2025-10-01 09:37:30.604062755 -0400:2025-10-01 09:37:30.644062755 -0400:/var/crash/_usr_bin_gnome-shell.1000.crash CurrentDesktop: ubuntu:GNOME Date: Wed Oct 1 20:42:14 2025 InstallationDate: Installed on 2022-09-12 (1115 days ago) InstallationMedia: Ubuntu 20.04.4 LTS "Focal Fossa" - Release amd64 (20220223) PackageArchitecture: all ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: ubuntu-release-upgrader Symptom: dist-upgrade UpgradeStatus: No upgrade log present (probably fresh install) mtime.conffile..etc.update-manager.release-upgrades: 2023-04-16T15:31:06.625768 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/2126615/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : [email protected] Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
