Public bug reported:
Release: Ubuntu 24.04.3 LTS
Package Version: N/A or at least unsure. the faulty module is a kernel
driver which controls the subsystem "Acer Incorporated [ALI]
ACP/ACP3X/ACP6x Audio Coprocessor" on the PCI device "Advanced Micro
Devices [AMD] AMD ACP/ACP3X/ACP6x Audio Coprocessor (rev 63)"
What happened: The system reliably kernel panics on boot, usually about 4-5
seconds in, with a kernel panic that's abrupt enough that neither journalctl or
kdump-tools are able to reliably record information about it, meaning I was
only able to capture it with a photograph of the kmsg panic screen.
What I expected: System does not kernel panic on boot.
I'm able to boot normally if I blacklist the module in modprobe.d, but
due to other unrelated issues caused during troubleshooting, my graphics
drivers are not currently functional and I'm unable to confirm whether
or not audio is still functional without the module enabled.
ProblemType: Bug
DistroRelease: Ubuntu 24.04
Package: linux-image-6.14.0-28-generic 6.14.0-28.28~24.04.1
ProcVersionSignature: Ubuntu 6.14.0-28.28~24.04.1-generic 6.14.8
Uname: Linux 6.14.0-28-generic x86_64
ApportVersion: 2.28.1-0ubuntu3.8
Architecture: amd64
CasperMD5CheckResult: unknown
Date: Tue Aug 26 15:25:29 2025
InstallationDate: Installed on 2024-11-14 (286 days ago)
InstallationMedia: Kubuntu 24.04.1 LTS "Noble Numbat" - Release amd64 (20240827)
MachineType: Acer Nitro ANV16-41
ProcFB: 0 simpledrmdrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.14.0-28-generic
root=UUID=2f5eacb5-4a72-4c1b-9b0d-ca889e06ddf5 ro recovery nomodeset
dis_ucode_ldr
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No
PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
linux-restricted-modules-6.14.0-28-generic N/A
linux-backports-modules-6.14.0-28-generic N/A
linux-firmware 20250818.git07ed893d-0ubuntu1
SourcePackage: linux-hwe-6.14
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 07/08/2024
dmi.bios.release: 1.9
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: V1.09
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: RZ_HKH
dmi.board.vendor: HWK
dmi.board.version: V1.09
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.version: V1.09
dmi.ec.firmware.release: 1.6
dmi.modalias:
dmi:bvnInsydeCorp.:bvrV1.09:bd07/08/2024:br1.9:efr1.6:svnAcer:pnNitroANV16-41:pvrV1.09:rvnHWK:rnRZ_HKH:rvrV1.09:cvnAcer:ct10:cvrV1.09:sku0000000000000000:
dmi.product.family: Acer Nitro V 16
dmi.product.name: Nitro ANV16-41
dmi.product.sku: 0000000000000000
dmi.product.version: V1.09
dmi.sys.vendor: Acer
** Affects: linux-hwe-6.14 (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug noble
** Attachment added: "photograph of kmsg output from one of the kernel panics"
https://bugs.launchpad.net/bugs/2121481/+attachment/5902626/+files/347b116712380bedaf8dabb12141f71dbabe28c4_2_800x187.jpeg
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You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux-hwe-6.14 in Ubuntu.
https://bugs.launchpad.net/bugs/2121481
Title:
snd_pci_ps kernel module causing kernel panic on boot
Status in linux-hwe-6.14 package in Ubuntu:
New
Bug description:
Release: Ubuntu 24.04.3 LTS
Package Version: N/A or at least unsure. the faulty module is a kernel
driver which controls the subsystem "Acer Incorporated [ALI]
ACP/ACP3X/ACP6x Audio Coprocessor" on the PCI device "Advanced Micro
Devices [AMD] AMD ACP/ACP3X/ACP6x Audio Coprocessor (rev 63)"
What happened: The system reliably kernel panics on boot, usually about 4-5
seconds in, with a kernel panic that's abrupt enough that neither journalctl or
kdump-tools are able to reliably record information about it, meaning I was
only able to capture it with a photograph of the kmsg panic screen.
What I expected: System does not kernel panic on boot.
I'm able to boot normally if I blacklist the module in modprobe.d, but
due to other unrelated issues caused during troubleshooting, my
graphics drivers are not currently functional and I'm unable to
confirm whether or not audio is still functional without the module
enabled.
ProblemType: Bug
DistroRelease: Ubuntu 24.04
Package: linux-image-6.14.0-28-generic 6.14.0-28.28~24.04.1
ProcVersionSignature: Ubuntu 6.14.0-28.28~24.04.1-generic 6.14.8
Uname: Linux 6.14.0-28-generic x86_64
ApportVersion: 2.28.1-0ubuntu3.8
Architecture: amd64
CasperMD5CheckResult: unknown
Date: Tue Aug 26 15:25:29 2025
InstallationDate: Installed on 2024-11-14 (286 days ago)
InstallationMedia: Kubuntu 24.04.1 LTS "Noble Numbat" - Release amd64
(20240827)
MachineType: Acer Nitro ANV16-41
ProcFB: 0 simpledrmdrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.14.0-28-generic
root=UUID=2f5eacb5-4a72-4c1b-9b0d-ca889e06ddf5 ro recovery nomodeset
dis_ucode_ldr
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No
PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
linux-restricted-modules-6.14.0-28-generic N/A
linux-backports-modules-6.14.0-28-generic N/A
linux-firmware 20250818.git07ed893d-0ubuntu1
SourcePackage: linux-hwe-6.14
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 07/08/2024
dmi.bios.release: 1.9
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: V1.09
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: RZ_HKH
dmi.board.vendor: HWK
dmi.board.version: V1.09
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.version: V1.09
dmi.ec.firmware.release: 1.6
dmi.modalias:
dmi:bvnInsydeCorp.:bvrV1.09:bd07/08/2024:br1.9:efr1.6:svnAcer:pnNitroANV16-41:pvrV1.09:rvnHWK:rnRZ_HKH:rvrV1.09:cvnAcer:ct10:cvrV1.09:sku0000000000000000:
dmi.product.family: Acer Nitro V 16
dmi.product.name: Nitro ANV16-41
dmi.product.sku: 0000000000000000
dmi.product.version: V1.09
dmi.sys.vendor: Acer
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