You have been subscribed to a public bug: I've installed Ubuntu 24.04.03 LTS on my laptop (HP Victus 15), alongside with Windows 11.
## The issue Every time I close the lid after using the laptop, it enters into Suspend mode (Sleep mode). And when I open it again, the lock screen appears, disappaers, and reappears again around 20 seconds later, repeatedly, making impossible to enter the password or interact with the laptop. The system is unusable until I reboot the system. ## Troubleshooting I made sure everything is up-to-date. Then I tried reinstalling NVIDIA drivers (575.64.03), disabling Wayland in GDM, and using lightdm as display manager. None of those worked. According to this article (https://help.ubuntu.com/stable/ubuntu-help/power-suspendfail.html.fr), it is an incompatiblity problem. ## Laptop specs Laptop model: HP Victus 15 Kernel: Linux 6.14.0-28-generic Distro: Ubuntu 24.04.03 LTS x86_64 CPU: Intel Core i5-12450H GPU: NVIDIA GeForce RTX 4050 Max-Q Integrated GPU: Intel UHD Graphics ProblemType: Bug DistroRelease: Ubuntu 24.04 Package: xorg 1:7.7+23ubuntu3 ProcVersionSignature: Ubuntu 6.14.0-28.28~24.04.1-generic 6.14.8 Uname: Linux 6.14.0-28-generic x86_64 .proc.driver.nvidia.capabilities.fabric-imex-mgmt: DeviceFileMinor: 4323 DeviceFileMode: 256 DeviceFileModify: 1 .proc.driver.nvidia.capabilities.gpu0: Error: path was not a regular file. .proc.driver.nvidia.capabilities.mig: Error: path was not a regular file. .proc.driver.nvidia.gpus.0000.01.00.0: Error: path was not a regular file. .proc.driver.nvidia.registry: Binary: "" .proc.driver.nvidia.suspend: suspend hibernate resume .proc.driver.nvidia.suspend_depth: default modeset uvm .proc.driver.nvidia.version: NVRM version: NVIDIA UNIX Open Kernel Module for x86_64 575.64.03 Release Build (dvs-builder@U22-I3-H04-03-5) Wed Jun 25 18:17:57 UTC 2025 GCC version: gcc version 13.3.0 (Ubuntu 13.3.0-6ubuntu2~24.04) ApportVersion: 2.28.1-0ubuntu3.8 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CasperMD5CheckResult: pass CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Wed Aug 20 21:54:31 2025 DistUpgraded: Fresh install DistroCodename: noble DistroVariant: ubuntu ExtraDebuggingInterest: Yes, if not too technical GraphicsCard: Intel Corporation Alder Lake-P GT1 [UHD Graphics] [8086:46a3] (rev 0c) (prog-if 00 [VGA controller]) Subsystem: Hewlett-Packard Company Alder Lake-P GT1 [UHD Graphics] [103c:8c2d] NVIDIA Corporation AD107M [GeForce RTX 4050 Max-Q / Mobile] [10de:28a1] (rev a1) (prog-if 00 [VGA controller]) Subsystem: Hewlett-Packard Company AD107M [GeForce RTX 4050 Max-Q / Mobile] [103c:8c2d] InstallationDate: Installed on 2025-08-18 (2 days ago) InstallationMedia: Ubuntu 24.04.3 LTS "Noble Numbat" - Release amd64 (20250805.1) MachineType: HP Victus by HP Gaming Laptop 15-fa1xxx ProcEnviron: LANG=en_US.UTF-8 PATH=(custom, no user) SHELL=/bin/bash TERM=xterm-256color XDG_RUNTIME_DIR=<set> ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.14.0-28-generic root=UUID=1280afcb-7b9f-4c68-b562-ff029b3e9203 ro quiet splash vt.handoff=7 SourcePackage: xorg Symptom: display UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 11/19/2024 dmi.bios.release: 15.19 dmi.bios.vendor: AMI dmi.bios.version: F.19 dmi.board.asset.tag: Base Board Asset Tag dmi.board.name: 8C2D dmi.board.vendor: HP dmi.board.version: 63.43 dmi.chassis.type: 10 dmi.chassis.vendor: HP dmi.chassis.version: Chassis Version dmi.ec.firmware.release: 63.43 dmi.modalias: dmi:bvnAMI:bvrF.19:bd11/19/2024:br15.19:efr63.43:svnHP:pnVictusbyHPGamingLaptop15-fa1xxx:pvr:rvnHP:rn8C2D:rvr63.43:cvnHP:ct10:cvrChassisVersion:skuB9QC4EA#ABF: dmi.product.family: 103C_5335M7 HP Victus dmi.product.name: Victus by HP Gaming Laptop 15-fa1xxx dmi.product.sku: B9QC4EA#ABF dmi.sys.vendor: HP version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.122-1~ubuntu0.24.04.1 version.libgl1-mesa-dri: libgl1-mesa-dri 25.0.7-0ubuntu0.24.04.1 version.libgl1-mesa-glx: libgl1-mesa-glx N/A version.nvidia-graphics-drivers: nvidia-graphics-drivers-* N/A version.xserver-xorg-core: xserver-xorg-core 2:21.1.12-1ubuntu1.4 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:22.0.0-1build1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20210115-1build1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.17-2build1 ** Affects: linux-hwe-6.14 (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug noble ubuntu -- Laptop (HP Victus 15) fails to resume from suspend mode with flashing lock screen https://bugs.launchpad.net/bugs/2121095 You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux-hwe-6.14 in Ubuntu. -- Mailing list: https://launchpad.net/~kernel-packages Post to : [email protected] Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
