Status changed to 'Confirmed' because the bug affects multiple users.
** Changed in: linux-restricted-modules-hwe-6.14 (Ubuntu)
Status: New => Confirmed
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https://bugs.launchpad.net/bugs/2121094
Title:
package linux-modules-nvidia-575-generic-hwe-24.04
6.14.0-28.28~24.04.1 failed to install/upgrade: problèmes de
dépendances - laissé non configuré
Status in linux-restricted-modules-hwe-6.14 package in Ubuntu:
Confirmed
Bug description:
After upgrading the kernel to '6.14.0-28-generic' on my ASUS ROG G502V
laptop running Ubuntu, I experienced the following issues:
- The internal Wi-Fi adapter completely disappeared from the system (not
listed in 'lspci', 'rfkill', or 'nmcli device').
- The second monitor connected via HDMI was no longer detected (missing from
'xrandr' and display settings).
- These issues occured immediately after rebooting into the new kernel.
Booting into the previous kernel '6.14.0-27-generic' resolves both
problems.
ProblemType: Package
DistroRelease: Ubuntu 24.04
Package: linux-modules-nvidia-575-generic-hwe-24.04 6.14.0-28.28~24.04.1
ProcVersionSignature: Ubuntu 6.14.0-27.27~24.04.1-generic 6.14.6
Uname: Linux 6.14.0-27-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.28.1-0ubuntu3.8
Architecture: amd64
CRDA: N/A
CasperMD5CheckResult: pass
Date: Wed Aug 20 11:06:56 2025
ErrorMessage: problèmes de dépendances - laissé non configuré
InstallationDate: Installed on 2025-07-19 (33 days ago)
InstallationMedia: Ubuntu 24.04.1 LTS "Noble Numbat" - Release amd64
(20240827.1)
MachineType: ASUSTeK COMPUTER INC. GL502VS
ProcFB: 0 nvidia-drmdrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.14.0-27-generic
root=UUID=6a28dd2e-5305-4796-a49b-c9e8deadf603 ro quiet splash vt.handoff=7
Python3Details: /usr/bin/python3.12, Python 3.12.3, python3-minimal,
3.12.3-0ubuntu2
PythonDetails: N/A
RelatedPackageVersions: grub-pc N/A
SourcePackage: linux-restricted-modules-hwe-6.14
Title: package linux-modules-nvidia-575-generic-hwe-24.04
6.14.0-28.28~24.04.1 failed to install/upgrade: problèmes de dépendances -
laissé non configuré
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 05/17/2019
dmi.bios.release: 5.11
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: GL502VS.306
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: GL502VS
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: ATN12345678901234567
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvrGL502VS.306:bd05/17/2019:br5.11:svnASUSTeKCOMPUTERINC.:pnGL502VS:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnGL502VS:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:skuASUS-NotebookSKU:
dmi.product.family: GL
dmi.product.name: GL502VS
dmi.product.sku: ASUS-NotebookSKU
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.
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