You have been subscribed to a public bug:
Steps to reproduce:
Close the laptop lid to suspend.
Wait for a few minutes (or longer).
Open the lid to resume.
Expected behavior:
The system should resume quickly and return to the previous session without
issues.
Actual behavior:
Sometimes the system resumes extremely slowly.
Other times it fails to wake up entirely, requiring a forced shutdown
via the power button.
Additional details:
The issue occurs consistently.
Affected device: HP 250 G7 Notebook PC.
Ubuntu version: Ubuntu 24.04.3 LTS
Kernel version: 6.14.0-28-generic
GPU: Intel HD Graphics 620
Driver in use: i915
Kernel modules available: i915
ProblemType: Bug
DistroRelease: Ubuntu 24.04
Package: linux-image-6.14.0-28-generic 6.14.0-28.28~24.04.1
ProcVersionSignature: Ubuntu 6.14.0-28.28~24.04.1-generic 6.14.8
Uname: Linux 6.14.0-28-generic x86_64
ApportVersion: 2.28.1-0ubuntu3.8
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: d-ghosh 2522 F.... wireplumber
/dev/snd/seq: d-ghosh 2515 F.... pipewire
CRDA: N/A
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Fri Aug 22 19:12:52 2025
InstallationDate: Installed on 2025-06-13 (70 days ago)
InstallationMedia: Ubuntu 24.04.2 LTS "Noble Numbat" - Release amd64 (20250215)
Lsusb:
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 002: ID 0408:5365 Quanta Computer, Inc. HP TrueVision HD Camera
Bus 001 Device 003: ID 0bda:b00b Realtek Semiconductor Corp. Realtek Bluetooth
4.2 Adapter
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
MachineType: HP HP 250 G7 Notebook PC
ProcEnviron:
LANG=en_US.UTF-8
PATH=(custom, no user)
SHELL=/bin/bash
TERM=xterm-256color
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-6.14.0-28-generic
root=/dev/mapper/ubuntu--vg-ubuntu--lv ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-6.14.0-28-generic N/A
linux-backports-modules-6.14.0-28-generic N/A
linux-firmware 20240318.git3b128b60-0ubuntu2.15
SourcePackage: linux-hwe-6.14
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 04/07/2025
dmi.bios.release: 15.51
dmi.bios.vendor: Insyde
dmi.bios.version: F.51
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: 84A6
dmi.board.vendor: HP
dmi.board.version: 80.50
dmi.chassis.asset.tag: Chassis Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: HP
dmi.chassis.version: Chassis Version
dmi.ec.firmware.release: 80.50
dmi.modalias:
dmi:bvnInsyde:bvrF.51:bd04/07/2025:br15.51:efr80.50:svnHP:pnHP250G7NotebookPC:pvrType1ProductConfigId:rvnHP:rn84A6:rvr80.50:cvnHP:ct10:cvrChassisVersion:sku7RJ83PA#ACJ:
dmi.product.family: 103C_5336AN HP 200
dmi.product.name: HP 250 G7 Notebook PC
dmi.product.sku: 7RJ83PA#ACJ
dmi.product.version: Type1ProductConfigId
dmi.sys.vendor: HP
** Affects: linux-hwe-6.14 (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug noble
--
Slow or Failed Resume from Suspend
https://bugs.launchpad.net/bugs/2121226
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