** Changed in: linux-oem-6.8 (Ubuntu)
Assignee: (unassigned) => LEE KUAN-YING (kyyc0426)
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https://bugs.launchpad.net/bugs/2119347
Title:
Audio not working dell xps 9560
Status in linux-oem-6.8 package in Ubuntu:
New
Bug description:
downgroaded from current up to date kernel to exclude kernel problem.
The error is between 24.04.1(working) and 24.04.2 (No working)
ProblemType: Bug
DistroRelease: Ubuntu 24.04
Package: linux-image-6.8.0-1020-oem 6.8.0-1020.20
ProcVersionSignature: Ubuntu 6.8.0-1020.20-oem 6.8.12
Uname: Linux 6.8.0-1020-oem x86_64
ApportVersion: 2.28.1-0ubuntu3.8
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/seq: serro 2027 F.... pipewire
/dev/snd/controlC0: serro 2032 F.... wireplumber
CRDA: N/A
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Fri Aug 1 23:54:15 2025
InstallationDate: Installed on 2025-07-29 (3 days ago)
InstallationMedia: Ubuntu 24.04.2 LTS "Noble Numbat" - Release amd64
(20250215)
Lsusb:
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 002: ID 0cf3:e300 Qualcomm Atheros Communications QCA61x4
Bluetooth 4.0
Bus 001 Device 003: ID 0c45:6713 Microdia Integrated_Webcam_HD
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
MachineType: Dell Inc. XPS 15 9560
ProcEnviron:
LANG=en_US.UTF-8
PATH=(custom, no user)
SHELL=/bin/bash
TERM=xterm-256color
XDG_RUNTIME_DIR=<set>
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-6.8.0-1020-oem
root=/dev/mapper/ubuntu--vg-ubuntu--lv ro
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No
PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
linux-restricted-modules-6.8.0-1020-oem N/A
linux-backports-modules-6.8.0-1020-oem N/A
linux-firmware 20240318.git3b128b60-0ubuntu2.14
SourcePackage: linux-oem-6.8
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/10/2022
dmi.bios.release: 1.31
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.31.0
dmi.board.name: 05FFDN
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias:
dmi:bvnDellInc.:bvr1.31.0:bd11/10/2022:br1.31:svnDellInc.:pnXPS159560:pvr:rvnDellInc.:rn05FFDN:rvrA00:cvnDellInc.:ct10:cvr:sku07BE:
dmi.product.family: XPS
dmi.product.name: XPS 15 9560
dmi.product.sku: 07BE
dmi.sys.vendor: Dell Inc.
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