apport information ** Attachment added: "RfKill.txt" https://bugs.launchpad.net/bugs/2119573/+attachment/5896909/+files/RfKill.txt
-- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/2119573 Title: USB3 device fails to be recognized in latest 24.04 kernel (6.8.0-71-generic). Status in linux package in Ubuntu: Incomplete Bug description: USB3 device fails to be recognized in latest 24.04 kernel (6.8.0-71-generic). It IS recognized and mounted in kernel 6.0.0-64-generic AND OLDER. I am currently running the 64 kernel (when the bug data was collected). The message in syslog when running the 6.8.0-71-generic kernel when the USB3 device is inserted into the USB3 port is: 2025-08-05T15:35:00.543044-04:00 duet kernel: usb 8-1: new high-speed USB device number 2 using xhci_hcd There are no other USB-related messages in syslog around the time the device is inserted. Just to let you know, this is not totally isolated, not simply a weird one-off. We are experiencing USB3 issues on 2 other machines with different hardware, on current AND older kernels. This cropped up on upgrade from 22.04 to 24.04. I have not gotten far enough along in troubleshooting those to open a bug yet. Your automated reporting system did not like the "packages" of nemo....syslog....kernel for where I "found" the bug, so this is marked as "I don't know". Ah, the limits of wizarded reporting systems..... I am willing to work with anyone who is working on this issue, to try to assist in getting to the bottom of this. Thanks for your time. ProblemType: Bug DistroRelease: Ubuntu 24.04 Package: udisks2 2.10.1-6ubuntu1.2 ProcVersionSignature: Ubuntu 6.8.0-64.67-generic 6.8.12 Uname: Linux 6.8.0-64-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.28.1-0ubuntu3.8 Architecture: amd64 CasperMD5CheckResult: unknown CurrentDesktop: GNOME-Flashback:GNOME CustomUdevRuleFiles: 70-snap.chromium.rules 70-snap.snapd.rules 70-snap.firefox.rules 40-libsane.rules 70-snap.gnome-system-monitor.rules S99-2000S1.rules 70-snap.cups.rules 70-snap.thunderbird.rules 70-snap.snap-store.rules Date: Tue Aug 5 16:52:25 2025 HotplugNewDevices: /dev/sdf1 /dev/sdf HotplugNewMounts: /dev/sdf1 /media/oboe/PATRIOT ntfs3 rw,nosuid,nodev,relatime,uid=1000,gid=1000,iocharset=utf8 0 0 InstallationDate: Installed on 2015-04-25 (3755 days ago) InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1) MachineType: To be filled by O.E.M. To be filled by O.E.M. ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-6.8.0-64-generic root=UUID=fdadf2f0-c962-416d-9e2e-ebe847518b1c ro resume=UUID=ab4c715e-9ac0-4b15-baae-5bd6590beaae SourcePackage: udisks2 Symptom: storage UpgradeStatus: Upgraded to noble on 2025-06-16 (50 days ago) dmi.bios.date: 04/07/2014 dmi.bios.release: 4.6 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 2501 dmi.board.asset.tag: To be filled by O.E.M. dmi.board.name: M5A99FX PRO R2.0 dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: Rev 1.xx dmi.chassis.asset.tag: To Be Filled By O.E.M. dmi.chassis.type: 3 dmi.chassis.vendor: To Be Filled By O.E.M. dmi.chassis.version: To Be Filled By O.E.M. dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr2501:bd04/07/2014:br4.6:svnTobefilledbyO.E.M.:pnTobefilledbyO.E.M.:pvrTobefilledbyO.E.M.:rvnASUSTeKCOMPUTERINC.:rnM5A99FXPROR2.0:rvrRev1.xx:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:skuSKU: dmi.product.family: To be filled by O.E.M. dmi.product.name: To be filled by O.E.M. dmi.product.sku: SKU dmi.product.version: To be filled by O.E.M. dmi.sys.vendor: To be filled by O.E.M. --- ProblemType: Bug ApportVersion: 2.28.1-0ubuntu3.8 Architecture: amd64 CasperMD5CheckResult: unknown CurrentDesktop: GNOME-Flashback:GNOME DistroRelease: Ubuntu 24.04 InstallationDate: Installed on 2015-04-25 (3755 days ago) InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1) MachineType: To be filled by O.E.M. To be filled by O.E.M. NonfreeKernelModules: nvidia_modeset nvidia Package: linux (not installed) ProcFB: 0 simpledrmdrmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-6.8.0-71-generic root=UUID=fdadf2f0-c962-416d-9e2e-ebe847518b1c ro resume=UUID=ab4c715e-9ac0-4b15-baae-5bd6590beaae ProcVersionSignature: Ubuntu 6.8.0-71.71-generic 6.8.12 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions: linux-restricted-modules-6.8.0-71-generic N/A linux-backports-modules-6.8.0-71-generic N/A linux-firmware 20240318.git3b128b60-0ubuntu2.14 Tags: noble Uname: Linux 6.8.0-71-generic x86_64 UpgradeStatus: Upgraded to noble on 2025-06-16 (50 days ago) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo vboxusers _MarkForUpload: True dmi.bios.date: 04/07/2014 dmi.bios.release: 4.6 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 2501 dmi.board.asset.tag: To be filled by O.E.M. dmi.board.name: M5A99FX PRO R2.0 dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: Rev 1.xx dmi.chassis.asset.tag: To Be Filled By O.E.M. dmi.chassis.type: 3 dmi.chassis.vendor: To Be Filled By O.E.M. dmi.chassis.version: To Be Filled By O.E.M. dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr2501:bd04/07/2014:br4.6:svnTobefilledbyO.E.M.:pnTobefilledbyO.E.M.:pvrTobefilledbyO.E.M.:rvnASUSTeKCOMPUTERINC.:rnM5A99FXPROR2.0:rvrRev1.xx:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:skuSKU: dmi.product.family: To be filled by O.E.M. dmi.product.name: To be filled by O.E.M. dmi.product.sku: SKU dmi.product.version: To be filled by O.E.M. dmi.sys.vendor: To be filled by O.E.M. 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