Observed the kernel log and found the `HC died; cleaning up`. It means the thunderbolt driver has something unexpecte and might prevent the system from shutdown normally.
The "HC died; cleaning up" message is expected when xhci driver can't read a mmio xHC registers (gets 0xffffffff). This is normally the case when PCI device is removed, or as in this case not yet powered (still in D3) Could you boot with the kernel parameter `pcie_aspm=off` and check if it helps? -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/2117271 Title: Asus ROG Strix 18 (2025) can't shutdown Status in linux package in Ubuntu: Triaged Bug description: Hello Laptop Asus Rog Strix Scar 18 (2025) with Intel Core Ultra 9 275HX and RTX 5090. I'm using the latest kernel 6.14 and nvidia drivers 570.169. Sometimes, when trying to shutdown, I can see error: BUG: scheduling while atomic: irq/126-pciehp/221/0x00000000 The same issue while using kernel 6.8: ----------------------------------------------- Fixing recursive fault but reboot is needed! BUG: scheduling while atomic: irq/126-pciehp/221/0x00000000 Modules linked in: ...... CPU: 12 PID: 221 Comm: irq/126-pciehp Tainted: G D W OE 6.8.0-63-generic Call Trace: <TASK> ..... </TASK> NVRM: krcWatchdog_IMPL: RC watchdog: GPU is probably locked! Timeout Seconds: 7 NVRM: _issueRpcAndWait: rpcSendMessage failed with status 0x00000000f for fn 76! .... ----------------------------------------------- Please help to understand what can be an issue and how to solve it. Thanks in Advance --- ProblemType: Bug ApportVersion: 2.28.1-0ubuntu3.8 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC1: dmitriy 2087 F.... wireplumber /dev/snd/controlC0: dmitriy 2087 F.... wireplumber /dev/snd/seq: dmitriy 2085 F.... pipewire CRDA: N/A CasperMD5CheckMismatches: ./boot/grub/efi.img CasperMD5CheckResult: fail CurrentDesktop: X-Cinnamon DistroRelease: Linux Mint 22.1 InstallationDate: Installed on 2025-07-13 (9 days ago) InstallationMedia: Linux Mint 22.1 "Xia" - Release amd64 20250110 MachineType: ASUSTeK COMPUTER INC. ROG Strix SCAR 18 G835LX_G835LX Package: linux (not installed) ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.14.0-24-generic root=UUID=bd49fd88-fc87-417f-9ddf-2980f2aa503b ro quiet splash ProcVersionSignature: Ubuntu 6.14.0-24.24~24.04.3-generic 6.14.6 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions: linux-restricted-modules-6.14.0-24-generic N/A linux-backports-modules-6.14.0-24-generic N/A linux-firmware 20240318.git3b128b60-0ubuntu2.14 Tags: xia Uname: Linux 6.14.0-24-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip docker lpadmin plugdev sambashare sudo users _MarkForUpload: True dmi.bios.date: 05/12/2025 dmi.bios.release: 5.32 dmi.bios.vendor: American Megatrends International, LLC. dmi.bios.version: G835LX.318 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: G835LX dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.ec.firmware.release: 3.14 dmi.modalias: dmi:bvnAmericanMegatrendsInternational,LLC.:bvrG835LX.318:bd05/12/2025:br5.32:efr3.14:svnASUSTeKCOMPUTERINC.:pnROGStrixSCAR18G835LX_G835LX:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnG835LX:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:sku: dmi.product.family: ROG Strix SCAR 18 dmi.product.name: ROG Strix SCAR 18 G835LX_G835LX dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/2117271/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : [email protected] Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
