Status changed to 'Confirmed' because the bug affects multiple users.
** Changed in: linux-hwe-6.14 (Ubuntu)
Status: New => Confirmed
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https://bugs.launchpad.net/bugs/2119152
Title:
Kernel 6.14.0-27-generic regression on Samsung 960XGL: touchpad, wifi,
USB keyboard fail
Status in linux-hwe-6.14 package in Ubuntu:
Confirmed
Bug description:
I updated the linux kernel and the following errors presented after
restart:
- No wifi: no adapter found.
- Touchpad stopped working.
- External keyboard stopped working, but external mouse did work.
Hardware:
- Model: SAMSUNG ELECTRONICS CO., LTD. 960XGL
- Processor: Intel® Core™ Ultra 7 155H
Workaround:
The system is fully functional again after I reverted to the previous kernel.
I am currently running kernel 6.14.0-24-generic to be able to file this report.
Steps to Reproduce:
- Install Ubuntu 24.04.2 on a Samsung 960XGL laptop.
- Update the system to install kernel 6.14.0-27-generic.
- Restart the computer.
ProblemType: Bug
DistroRelease: Ubuntu 24.04
Package: linux-image-6.14.0-24-generic 6.14.0-24.24~24.04.3
ProcVersionSignature: Ubuntu 6.14.0-24.24~24.04.3-generic 6.14.6
Uname: Linux 6.14.0-24-generic x86_64
ApportVersion: 2.28.1-0ubuntu3.8
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: matiasecheverria 3437 F.... pipewire
matiasecheverria 3441 F.... wireplumber
/dev/snd/seq: matiasecheverria 3437 F.... pipewire
CRDA: N/A
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Wed Jul 30 16:31:20 2025
InstallationDate: Installed on 2025-06-04 (56 days ago)
InstallationMedia: Ubuntu 24.04.1 LTS "Noble Numbat" - Release amd64
(20240827.1)
MachineType: SAMSUNG ELECTRONICS CO., LTD. 960XGL
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-6.14.0-24-generic
root=/dev/mapper/ubuntu--vg-ubuntu--lv ro quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No
PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
linux-restricted-modules-6.14.0-24-generic N/A
linux-backports-modules-6.14.0-24-generic N/A
linux-firmware 20240318.git3b128b60-0ubuntu2.14
SourcePackage: linux-hwe-6.14
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 05/27/2024
dmi.bios.release: 5.32
dmi.bios.vendor: American Megatrends International, LLC.
dmi.bios.version: P06ALX.350.240527.04
dmi.board.asset.tag: No Asset Tag
dmi.board.name: NP960XGL-XG1CL
dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD.
dmi.board.version: SGLB696A0Y-C01-G001-S0010+10.0.22631
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD.
dmi.chassis.version: N/A
dmi.modalias:
dmi:bvnAmericanMegatrendsInternational,LLC.:bvrP06ALX.350.240527.04:bd05/27/2024:br5.32:svnSAMSUNGELECTRONICSCO.,LTD.:pn960XGL:pvrP06ALX:rvnSAMSUNGELECTRONICSCO.,LTD.:rnNP960XGL-XG1CL:rvrSGLB696A0Y-C01-G001-S0010+10.0.22631:cvnSAMSUNGELECTRONICSCO.,LTD.:ct10:cvrN/A:skuSCAI-PROT-A5A5-MTLH-PALX:
dmi.product.family: Galaxy Book4 Ultra
dmi.product.name: 960XGL
dmi.product.sku: SCAI-PROT-A5A5-MTLH-PALX
dmi.product.version: P06ALX
dmi.sys.vendor: SAMSUNG ELECTRONICS CO., LTD.
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