** Summary changed:

- Battery is not showing 
+ [Dell Latitude 5590] Battery is not showing

** Package changed: gnome-shell (Ubuntu) => linux (Ubuntu)

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https://bugs.launchpad.net/bugs/2117949

Title:
  [Dell Latitude 5590] Battery is not showing

Status in linux package in Ubuntu:
  New

Bug description:
  On my Dell Latitude 5590 running Ubuntu GNOME, the system fails to
  detect or display any battery status — neither in the GNOME top bar
  nor via terminal tools like upower. Running upower -e and upower -i
  returns no usable battery data, indicating that the battery is not
  recognized at the kernel or ACPI level.

  This makes it extremely difficult and frustrating to use on battery
  power, as there's no way to monitor charge status or remaining time.
  Compared to other Linux distributions, Ubuntu GNOME also feels
  unusually heavy and slow on this hardware, even for basic tasks.

  I’ve tried installing all relevant GNOME power management packages,
  enabling settings via gsettings and dconf-editor, and even using GNOME
  extensions — but nothing worked until attempting to override ACPI
  settings via kernel parameters.

  I sincerely hope future updates can improve battery detection and
  performance for hardware like this out of the box.

  ProblemType: Bug
  DistroRelease: Ubuntu 25.04
  Package: gnome-shell 48.0-1ubuntu1
  ProcVersionSignature: Ubuntu 6.14.0-24.24-generic 6.14.6
  Uname: Linux 6.14.0-24-generic x86_64
  ApportVersion: 2.32.0-0ubuntu5.3
  Architecture: amd64
  CasperMD5CheckResult: pass
  CurrentDesktop: ubuntu:GNOME
  Date: Wed Jul 23 21:53:48 2025
  DisplayManager: gdm3
  InstallationDate: Installed on 2025-07-21 (2 days ago)
  InstallationMedia: Ubuntu 25.04 "Plucky Puffin" - Release amd64 (20250415.3)
  RelatedPackageVersions: mutter-common 48.1-1ubuntu3.1
  SourcePackage: gnome-shell
  UpgradeStatus: No upgrade log present (probably fresh install)

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