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https://bugs.launchpad.net/bugs/2114627

Title:
  Persistent HDMI Audio Output Failure on Dell OptiPlex 9020 (Intel
  Haswell) in Ubuntu 24.04

Status in linux-oem-6.14 package in Ubuntu:
  Triaged

Bug description:
  Subject: Persistent HDMI Audio Output Failure on Dell OptiPlex 9020
  (Intel Haswell) in Ubuntu 24.04

  Introduction:
  This report details a critical issue concerning the non-functional HDMI audio 
output on a Dell OptiPlex 9020 system running Ubuntu 24.04. Despite thorough 
troubleshooting and comparative analysis with other Linux distributions where 
HDMI audio operates correctly, the problem persists.

  Hardware Specifications:

  System Model: Dell OptiPlex 9020
  CPU/Integrated Graphics: Intel Haswell (Identified as "Intel Corporation Xeon 
E3-1200 v3/4th Gen Core Processor Integrated Graphics Controller")
  Graphics Driver in use: i915 (Kernel module)
  Audio Controller: HDA Intel HDMI (Identified as "Intel Haswell HDMI" chipset)
  Problem Description:
  The HDMI audio output on the specified hardware fails to produce sound when 
running Ubuntu 24.04. While the system's ALSA subsystem correctly detects the 
HDMI audio device (aplay -l output confirms "HDA Intel HDMI" card detection), 
and alsamixer shows the HDMI output with S/PDIF channels as unmuted, no audio 
is audible.

  Furthermore, the PipeWire audio server, which is active and running
  (confirmed via systemctl --user status pipewire pipewire-pulse),
  correctly identifies the HDMI output as the default sink (wpctl status
  shows the HDMI sink with an asterisk *). wpctl status also indicates
  that active audio streams are being directed to the "SHARP
  HDMI:playback_FL/FR", yet no sound is produced.

  Comparative Analysis with Functioning Systems:
  The same hardware configuration demonstrates fully functional HDMI audio when 
running other Linux distributions:

  MX Linux 23.6: HDMI audio works correctly with Kernel 6.14.2-1-liquorix-amd64.
  Fedora Workstation 42: HDMI audio works correctly with Kernel 
6.14.0-63.fc42.x86_64. This comparison strongly suggests that the issue is 
specific to Ubuntu 24.04's kernel version or its audio driver configuration for 
Intel Haswell HDMI, rather than a fundamental hardware defect.
  Troubleshooting Steps Performed in Ubuntu 24.04:

  Initial System State: The issue was observed initially with Ubuntu 24.04 
running Kernel 6.15.2-061502-generic (or sometimes 6.11.0-17-generic after 
certain updates).
  Comprehensive System Update: All system packages, including PipeWire, Mesa, 
and Xorg components, were updated to their latest available versions from 
official repositories (sudo apt update && sudo apt upgrade -y && sudo apt 
dist-upgrade -y).
  PipeWire Service Verification: Confirmed that pipewire.service and 
pipewire-pulse.service were active and running, and wpctl status showed HDMI as 
the default output.
  Kernel Version Testing (Downgrade/Specific Version Trial):
  Based on the working kernels in MX Linux and Fedora, Kernel 
6.14.11-061411-generic was explicitly downloaded and installed from the Ubuntu 
Kernel Mainline PPA (all four .deb packages).
  The system was successfully booted into and confirmed to be running Kernel 
6.14.11-061411-generic (uname -r output confirmed).
  Result: Despite running Kernel 6.14.11-061411-generic, the HDMI audio output 
remains non-functional.
  Kernel Logs Review: Kernel logs (sudo journalctl -k -xn | grep -iE 
'audio|hdmi|pipewire|alsa|error|warn') were examined for relevant errors, but 
no direct audio-related errors or warnings were found.
  Conclusion and Request for Assistance:
  Given that the HDMI audio functions on the same hardware with other Linux 
distributions (MX Linux and Fedora) running Kernel 6.14.x, and the problem 
persists even when explicitly booting into Kernel 6.14.11 in Ubuntu 24.04, it 
suggests that the issue might be more complex than a simple kernel regression. 
It could indicate a specific configuration, a missing patch, or a deeper 
driver-level problem within Ubuntu 24.04's snd_hda_intel module or its 
interaction with the i915 graphics driver for Intel Haswell HDMI audio.

  We kindly request your assistance in further diagnosing and resolving
  this issue.

  ProblemType: Bug
  DistroRelease: Ubuntu 24.04
  Package: linux-image-6.11.0-26-generic 6.11.0-26.26~24.04.1
  ProcVersionSignature: Ubuntu 6.11.0-26.26~24.04.1-generic 6.11.11
  Uname: Linux 6.11.0-26-generic x86_64
  ApportVersion: 2.28.1-0ubuntu3.7
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  mo         1369 F.... wireplumber
   /dev/snd/controlC0:  mo         1369 F.... wireplumber
   /dev/snd/seq:        mo         1365 F.... pipewire
  CRDA: N/A
  CasperMD5CheckResult: pass
  CurrentDesktop: ubuntu:GNOME
  Date: Sat Jun 14 23:44:27 2025
  InstallationDate: Installed on 2025-06-03 (11 days ago)
  InstallationMedia: Ubuntu 24.04.2 LTS "Noble Numbat" - Release amd64 
(20250215)
  IwConfig:
   lo        no wireless extensions.
   
   eno1      no wireless extensions.
  MachineType: Dell Inc. OptiPlex 9020
  ProcEnviron:
   LANG=en_US.UTF-8
   PATH=(custom, no user)
   SHELL=/bin/bash
   TERM=xterm-256color
   XDG_RUNTIME_DIR=<set>
  ProcFB: 0 i915drmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.11.0-26-generic 
root=UUID=2589d23b-0b23-48d9-ae40-22121d2b94d7 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-6.11.0-26-generic N/A
   linux-backports-modules-6.11.0-26-generic  N/A
   linux-firmware                             20240318.git3b128b60-0ubuntu2.13
  RfKill:
   
  SourcePackage: linux-hwe-6.11
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 05/30/2019
  dmi.bios.release: 65.25
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A25
  dmi.board.name: 0PC5F7
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A03
  dmi.chassis.type: 6
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: 
dmi:bvnDellInc.:bvrA25:bd05/30/2019:br65.25:svnDellInc.:pnOptiPlex9020:pvr00:rvnDellInc.:rn0PC5F7:rvrA03:cvnDellInc.:ct6:cvr:sku05A4:
  dmi.product.name: OptiPlex 9020
  dmi.product.sku: 05A4
  dmi.product.version: 00
  dmi.sys.vendor: Dell Inc.

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