Public bug reported:
When the computer goes into standby mode, sometimes, but not always, the
system freezes and can only be woken up again by a hard reset
ProblemType: Bug
DistroRelease: Ubuntu 24.04
Package: linux-image-6.11.0-28-generic 6.11.0-28.28~24.04.1
ProcVersionSignature: Ubuntu 6.11.0-28.28~24.04.1-generic 6.11.11
Uname: Linux 6.11.0-28-generic x86_64
ApportVersion: 2.28.1-0ubuntu3.7
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: johannes 2291 F.... wireplumber
/dev/snd/seq: johannes 2286 F.... pipewire
CRDA: N/A
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Wed Jul 2 18:46:37 2025
InstallationDate: Installed on 2025-03-21 (103 days ago)
InstallationMedia: Ubuntu 24.04.2 LTS "Noble Numbat" - Release amd64 (20250215)
IwConfig:
lo no wireless extensions.
eno1 no wireless extensions.
Lsusb:
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 002: ID 046a:c122 CHERRY CHERRY USB Keyboard
Bus 001 Device 003: ID 046d:c077 Logitech, Inc. Mouse
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Lsusb-t:
/: Bus 001.Port 001: Dev 001, Class=root_hub, Driver=xhci_hcd/16p, 480M
|__ Port 006: Dev 002, If 0, Class=Human Interface Device, Driver=usbhid,
1.5M
|__ Port 006: Dev 002, If 1, Class=Human Interface Device, Driver=usbhid,
1.5M
|__ Port 011: Dev 003, If 0, Class=Human Interface Device, Driver=usbhid,
1.5M
/: Bus 002.Port 001: Dev 001, Class=root_hub, Driver=xhci_hcd/10p, 10000M
MachineType: Dell Inc. OptiPlex 5060
ProcEnviron:
LANG=de_DE.UTF-8
PATH=(custom, no user)
SHELL=/bin/bash
TERM=xterm-256color
XDG_RUNTIME_DIR=<set>
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.11.0-28-generic
root=UUID=41e43d3f-512e-4799-8e48-fac7ce5e54a9 ro quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No
PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
linux-restricted-modules-6.11.0-28-generic N/A
linux-backports-modules-6.11.0-28-generic N/A
linux-firmware 20240318.git3b128b60-0ubuntu2.13
RfKill:
SourcePackage: linux-hwe-6.11
UpgradeStatus: No upgrade log present (probably fresh install)
acpidump: Error: command ['pkexec', '/usr/share/apport/dump_acpi_tables.py']
failed with exit code 126: Error executing command as another user: Request
dismissed
dmi.bios.date: 09/03/2024
dmi.bios.release: 1.32
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.32.0
dmi.board.name: 0P1KTG
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 3
dmi.chassis.vendor: Dell Inc.
dmi.modalias:
dmi:bvnDellInc.:bvr1.32.0:bd09/03/2024:br1.32:svnDellInc.:pnOptiPlex5060:pvr:rvnDellInc.:rn0P1KTG:rvrA00:cvnDellInc.:ct3:cvr:sku085B:
dmi.product.family: OptiPlex
dmi.product.name: OptiPlex 5060
dmi.product.sku: 085B
dmi.sys.vendor: Dell Inc.
** Affects: linux-hwe-6.11 (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug noble wayland-session
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You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux-hwe-6.11 in Ubuntu.
https://bugs.launchpad.net/bugs/2115816
Title:
System freeze when sent to standby mode
Status in linux-hwe-6.11 package in Ubuntu:
New
Bug description:
When the computer goes into standby mode, sometimes, but not always,
the system freezes and can only be woken up again by a hard reset
ProblemType: Bug
DistroRelease: Ubuntu 24.04
Package: linux-image-6.11.0-28-generic 6.11.0-28.28~24.04.1
ProcVersionSignature: Ubuntu 6.11.0-28.28~24.04.1-generic 6.11.11
Uname: Linux 6.11.0-28-generic x86_64
ApportVersion: 2.28.1-0ubuntu3.7
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: johannes 2291 F.... wireplumber
/dev/snd/seq: johannes 2286 F.... pipewire
CRDA: N/A
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Wed Jul 2 18:46:37 2025
InstallationDate: Installed on 2025-03-21 (103 days ago)
InstallationMedia: Ubuntu 24.04.2 LTS "Noble Numbat" - Release amd64
(20250215)
IwConfig:
lo no wireless extensions.
eno1 no wireless extensions.
Lsusb:
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 002: ID 046a:c122 CHERRY CHERRY USB Keyboard
Bus 001 Device 003: ID 046d:c077 Logitech, Inc. Mouse
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Lsusb-t:
/: Bus 001.Port 001: Dev 001, Class=root_hub, Driver=xhci_hcd/16p, 480M
|__ Port 006: Dev 002, If 0, Class=Human Interface Device,
Driver=usbhid, 1.5M
|__ Port 006: Dev 002, If 1, Class=Human Interface Device,
Driver=usbhid, 1.5M
|__ Port 011: Dev 003, If 0, Class=Human Interface Device,
Driver=usbhid, 1.5M
/: Bus 002.Port 001: Dev 001, Class=root_hub, Driver=xhci_hcd/10p, 10000M
MachineType: Dell Inc. OptiPlex 5060
ProcEnviron:
LANG=de_DE.UTF-8
PATH=(custom, no user)
SHELL=/bin/bash
TERM=xterm-256color
XDG_RUNTIME_DIR=<set>
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.11.0-28-generic
root=UUID=41e43d3f-512e-4799-8e48-fac7ce5e54a9 ro quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No
PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
linux-restricted-modules-6.11.0-28-generic N/A
linux-backports-modules-6.11.0-28-generic N/A
linux-firmware 20240318.git3b128b60-0ubuntu2.13
RfKill:
SourcePackage: linux-hwe-6.11
UpgradeStatus: No upgrade log present (probably fresh install)
acpidump: Error: command ['pkexec', '/usr/share/apport/dump_acpi_tables.py']
failed with exit code 126: Error executing command as another user: Request
dismissed
dmi.bios.date: 09/03/2024
dmi.bios.release: 1.32
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.32.0
dmi.board.name: 0P1KTG
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 3
dmi.chassis.vendor: Dell Inc.
dmi.modalias:
dmi:bvnDellInc.:bvr1.32.0:bd09/03/2024:br1.32:svnDellInc.:pnOptiPlex5060:pvr:rvnDellInc.:rn0P1KTG:rvrA00:cvnDellInc.:ct3:cvr:sku085B:
dmi.product.family: OptiPlex
dmi.product.name: OptiPlex 5060
dmi.product.sku: 085B
dmi.sys.vendor: Dell Inc.
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