hi Daniel,

Thanks for this - trying the HWE kernel now & will try the other option
below:

######
Reading package lists... Done
Building dependency tree... Done
Reading state information... Done
The following additional packages will be installed:
  linux-headers-6.11.0-26-generic linux-headers-generic-hwe-24.04
linux-hwe-6.11-headers-6.11.0-26 linux-hwe-6.11-tools-6.11.0-26
linux-image-6.11.0-26-generic
  linux-image-generic-hwe-24.04 linux-modules-6.11.0-26-generic
linux-modules-extra-6.11.0-26-generic linux-tools-6.11.0-26-generic
Suggested packages:
  fdutils linux-hwe-6.11-tools
The following NEW packages will be installed
  linux-generic-hwe-24.04 linux-headers-6.11.0-26-generic
linux-headers-generic-hwe-24.04 linux-hwe-6.11-headers-6.11.0-26
linux-hwe-6.11-tools-6.11.0-26
  linux-image-6.11.0-26-generic linux-image-generic-hwe-24.04
linux-modules-6.11.0-26-generic linux-modules-extra-6.11.0-26-generic
linux-tools-6.11.0-26-generic
0 to upgrade, 10 to newly install, 0 to remove and 0 not to upgrade.
Need to get 196 MB of archives.
After this operation, 315 MB of additional disk space will be used.
Do you want to continue? [Y/n] y
Get:1 http://gb.archive.ubuntu.com/ubuntu noble-updates/main amd64
linux-modules-6.11.0-26-generic amd64 6.11.0-26.26~24.04.1 [40.2 MB]
Get:2 http://gb.archive.ubuntu.com/ubuntu noble-updates/main amd64
linux-image-6.11.0-26-generic amd64 6.11.0-26.26~24.04.1 [15.1 MB]
Get:3 http://gb.archive.ubuntu.com/ubuntu noble-updates/main amd64
linux-modules-extra-6.11.0-26-generic amd64 6.11.0-26.26~24.04.1 [117 MB]
Get:4 http://gb.archive.ubuntu.com/ubuntu noble-updates/main amd64
linux-image-generic-hwe-24.04 amd64 6.11.0-26.26~24.04.1 [2,566 B]

Get:5 http://gb.archive.ubuntu.com/ubuntu noble-updates/main amd64
linux-hwe-6.11-headers-6.11.0-26 all 6.11.0-26.26~24.04.1 [13.9 MB]

Get:6 http://gb.archive.ubuntu.com/ubuntu noble-updates/main amd64
linux-headers-6.11.0-26-generic amd64 6.11.0-26.26~24.04.1 [3,994 kB]

Get:7 http://gb.archive.ubuntu.com/ubuntu noble-updates/main amd64
linux-headers-generic-hwe-24.04 amd64 6.11.0-26.26~24.04.1 [2,400 B]

Get:8 http://gb.archive.ubuntu.com/ubuntu noble-updates/main amd64
linux-generic-hwe-24.04 amd64 6.11.0-26.26~24.04.1 [1,764 B]

Get:9 http://gb.archive.ubuntu.com/ubuntu noble-updates/main amd64
linux-hwe-6.11-tools-6.11.0-26 amd64 6.11.0-26.26~24.04.1 [6,093 kB]

Get:10 http://gb.archive.ubuntu.com/ubuntu noble-updates/main amd64
linux-tools-6.11.0-26-generic amd64 6.11.0-26.26~24.04.1 [1,828 B]

Fetched 196 MB in 17s (11.3 MB/s)


Selecting previously unselected package linux-modules-6.11.0-26-generic.
(Reading database ... 214115 files and directories currently installed.)
Preparing to unpack
.../0-linux-modules-6.11.0-26-generic_6.11.0-26.26~24.04.1_amd64.deb ...
Unpacking linux-modules-6.11.0-26-generic (6.11.0-26.26~24.04.1) ...
Selecting previously unselected package linux-image-6.11.0-26-generic.
Preparing to unpack
.../1-linux-image-6.11.0-26-generic_6.11.0-26.26~24.04.1_amd64.deb ...
Unpacking linux-image-6.11.0-26-generic (6.11.0-26.26~24.04.1) ...
Selecting previously unselected package
linux-modules-extra-6.11.0-26-generic.
Preparing to unpack
.../2-linux-modules-extra-6.11.0-26-generic_6.11.0-26.26~24.04.1_amd64.deb
...
Unpacking linux-modules-extra-6.11.0-26-generic (6.11.0-26.26~24.04.1) ...
Selecting previously unselected package linux-image-generic-hwe-24.04.
Preparing to unpack
.../3-linux-image-generic-hwe-24.04_6.11.0-26.26~24.04.1_amd64.deb ...
Unpacking linux-image-generic-hwe-24.04 (6.11.0-26.26~24.04.1) ...
Selecting previously unselected package linux-hwe-6.11-headers-6.11.0-26.
Preparing to unpack
.../4-linux-hwe-6.11-headers-6.11.0-26_6.11.0-26.26~24.04.1_all.deb ...
Unpacking linux-hwe-6.11-headers-6.11.0-26 (6.11.0-26.26~24.04.1) ...
Selecting previously unselected package linux-headers-6.11.0-26-generic.
Preparing to unpack
.../5-linux-headers-6.11.0-26-generic_6.11.0-26.26~24.04.1_amd64.deb ...
Unpacking linux-headers-6.11.0-26-generic (6.11.0-26.26~24.04.1) ...
Selecting previously unselected package linux-headers-generic-hwe-24.04.
Preparing to unpack
.../6-linux-headers-generic-hwe-24.04_6.11.0-26.26~24.04.1_amd64.deb ...
Unpacking linux-headers-generic-hwe-24.04 (6.11.0-26.26~24.04.1) ...
Selecting previously unselected package linux-generic-hwe-24.04.
Preparing to unpack
.../7-linux-generic-hwe-24.04_6.11.0-26.26~24.04.1_amd64.deb ...
Unpacking linux-generic-hwe-24.04 (6.11.0-26.26~24.04.1) ...
Selecting previously unselected package linux-hwe-6.11-tools-6.11.0-26.
Preparing to unpack
.../8-linux-hwe-6.11-tools-6.11.0-26_6.11.0-26.26~24.04.1_amd64.deb ...
Unpacking linux-hwe-6.11-tools-6.11.0-26 (6.11.0-26.26~24.04.1) ...
Selecting previously unselected package linux-tools-6.11.0-26-generic.
Preparing to unpack
.../9-linux-tools-6.11.0-26-generic_6.11.0-26.26~24.04.1_amd64.deb ...
Unpacking linux-tools-6.11.0-26-generic (6.11.0-26.26~24.04.1) ...
Setting up linux-hwe-6.11-headers-6.11.0-26 (6.11.0-26.26~24.04.1) ...
Setting up linux-hwe-6.11-tools-6.11.0-26 (6.11.0-26.26~24.04.1) ...
Setting up linux-headers-6.11.0-26-generic (6.11.0-26.26~24.04.1) ...
/etc/kernel/header_postinst.d/dkms:
 * dkms: running auto installation service for kernel 6.11.0-26-generic
Sign command: /usr/bin/kmodsign
Signing key: /var/lib/shim-signed/mok/MOK.priv
Public certificate (MOK): /var/lib/shim-signed/mok/MOK.der

Building module:
Cleaning build area...
unset ARCH; [ ! -h /usr/bin/cc ] && export CC=/usr/bin/gcc; env
NV_VERBOSE=1 'make' -j16 NV_EXCLUDE_BUILD_MODULES=''
KERNEL_UNAME=6.11.0-26-generic IGNORE_XEN_PRESENCE=1 IGNORE_CC_MISM
ATCH=1 SYSSRC=/lib/modules/6.11.0-26-generic/build LD=/usr/bin/ld.bfd
CONFIG_X86_KERNEL_IBT= modules..........
Signing module /var/lib/dkms/nvidia/535.230.02/build/nvidia.ko
Signing module /var/lib/dkms/nvidia/535.230.02/build/nvidia-modeset.ko
Signing module /var/lib/dkms/nvidia/535.230.02/build/nvidia-drm.ko
Signing module /var/lib/dkms/nvidia/535.230.02/build/nvidia-uvm.ko
Signing module /var/lib/dkms/nvidia/535.230.02/build/nvidia-peermem.ko
Cleaning build area...

nvidia.ko:
Running module version sanity check.
 - Original module
   - No original module exists within this kernel
 - Installation
   - Installing to /lib/modules/6.11.0-26-generic/updates/dkms/

nvidia-modeset.ko:
Running module version sanity check.
 - Original module
   - No original module exists within this kernel
 - Installation
   - Installing to /lib/modules/6.11.0-26-generic/updates/dkms/

nvidia-drm.ko:
Running module version sanity check.
 - Original module
   - No original module exists within this kernel
 - Installation
   - Installing to /lib/modules/6.11.0-26-generic/updates/dkms/

nvidia-uvm.ko:
Running module version sanity check.
 - Original module
   - No original module exists within this kernel
 - Installation
   - Installing to /lib/modules/6.11.0-26-generic/updates/dkms/

nvidia-peermem.ko:
Running module version sanity check.
 - Original module
   - No original module exists within this kernel
 - Installation
   - Installing to /lib/modules/6.11.0-26-generic/updates/dkms/
depmod...
dkms autoinstall on 6.11.0-26-generic/x86_64 succeeded for nvidia
 * dkms: autoinstall for kernel 6.11.0-26-generic
   ...done.
Setting up linux-modules-6.11.0-26-generic (6.11.0-26.26~24.04.1) ...
Setting up linux-tools-6.11.0-26-generic (6.11.0-26.26~24.04.1) ...
Setting up linux-headers-generic-hwe-24.04 (6.11.0-26.26~24.04.1) ...
Setting up linux-image-6.11.0-26-generic (6.11.0-26.26~24.04.1) ...
I: /boot/vmlinuz.old is now a symlink to vmlinuz-6.8.0-62-generic
I: /boot/initrd.img.old is now a symlink to initrd.img-6.8.0-62-generic
I: /boot/vmlinuz is now a symlink to vmlinuz-6.11.0-26-generic
I: /boot/initrd.img is now a symlink to initrd.img-6.11.0-26-generic
Setting up linux-modules-extra-6.11.0-26-generic (6.11.0-26.26~24.04.1) ...
Setting up linux-image-generic-hwe-24.04 (6.11.0-26.26~24.04.1) ...
Setting up linux-generic-hwe-24.04 (6.11.0-26.26~24.04.1) ...
Processing triggers for linux-image-6.11.0-26-generic
(6.11.0-26.26~24.04.1) ...
/etc/kernel/postinst.d/dkms:
 * dkms: running auto installation service for kernel 6.11.0-26-generic
 * dkms: autoinstall for kernel 6.11.0-26-generic
   ...done.
/etc/kernel/postinst.d/initramfs-tools:
update-initramfs: Generating /boot/initrd.img-6.11.0-26-generic
/etc/kernel/postinst.d/zz-update-grub:
Sourcing file `/etc/default/grub'
Generating grub configuration file ...
Found linux image: /boot/vmlinuz-6.11.0-26-generic
Found initrd image: /boot/initrd.img-6.11.0-26-generic
Found linux image: /boot/vmlinuz-6.8.0-62-generic
Found initrd image: /boot/initrd.img-6.8.0-62-generic
Found linux image: /boot/vmlinuz-6.5.0-44-generic
Found initrd image: /boot/initrd.img-6.5.0-44-generic
Found memtest86+ 64bit EFI image: /boot/memtest86+x64.efi
Warning: os-prober will not be executed to detect other bootable partitions.
Systems on them will not be added to the GRUB boot configuration.
Check GRUB_DISABLE_OS_PROBER documentation entry.
Adding boot menu entry for UEFI Firmware Settings ...
done
######

This still did not work:

   [image: image.png]

   ##########


   However the following did allow me to use the speakers: generally better
   - but still can't use for zoom meeting etc, but thank you:

   ========
   echo "options snd-intel-dspcfg dsp_driver=1" | sudo tee
   /etc/modprobe.d/soundfix.conf
   sudo update-initramfs -u -k all
   ========

   Many Thanks

   *Sean*



On Fri, 20 Jun 2025 at 22:45, Daniel Letzeisen <2115...@bugs.launchpad.net>
wrote:

> If it's not too much trouble for you, could you try the HWE kernel?
> sudo apt install linux-generic-hwe-24.04
>
> (Inspired by: https://github.com/thesofproject/sof/issues/9339 )
>
> Also, if you don't care about the microphone, you may be able to work
> around the issue with
> echo "options snd-intel-dspcfg dsp_driver=1" | sudo tee
> /etc/modprobe.d/soundfix.conf
> sudo update-initramfs -u -k all
>
> And if it doesn't work, you  can undo it with:
> sudo rm /etc/modprobe.d/soundfix.conf
> sudo update-initramfs -u -k all
>
>
> ** Bug watch added: github.com/thesofproject/sof/issues #9339
>    https://github.com/thesofproject/sof/issues/9339
>
> ** Summary changed:
>
> - ubuntu not detecting soundcard
> + [HP ZBook Power G9] ubuntu not detecting soundcard
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/2115072
>
> Title:
>   [HP ZBook Power G9] ubuntu not detecting soundcard
>
> Status in linux package in Ubuntu:
>   New
>
> Bug description:
>   upgraded to Ubuntu 24.04.
>   Your audio device: Intel Corporation Alder Lake PCH-P High Definition
> Audio Controller.
>   The dmesg output you provided here, explicitly highlighting the
> Firmware: ABI 3:22:1 Kernel ABI 3:23:0 and subsequent DSP initialization
> failures.
>   That firmware-sof-signed is installed and up-to-date.
>   That aplay -l reports "no soundcards found."
>   Your current kernel version: 6.8.0-62-generic
>
>   ProblemType: Bug
>   DistroRelease: Ubuntu 24.04
>   Package: linux-image-6.8.0-62-generic 6.8.0-62.65
>   ProcVersionSignature: Ubuntu 6.8.0-62.65-generic 6.8.12
>   Uname: Linux 6.8.0-62-generic x86_64
>   ApportVersion: 2.28.1-0ubuntu3.7
>   Architecture: amd64
>   AudioDevicesInUse:
>    USER        PID ACCESS COMMAND
>    /dev/snd/seq:        seanmc    10662 F.... pipewire
>   CRDA: N/A
>   CasperMD5CheckResult: pass
>   CurrentDesktop: ubuntu:GNOME
>   Date: Fri Jun 20 15:09:38 2025
>   InstallationDate: Installed on 2024-04-22 (424 days ago)
>   InstallationMedia: Ubuntu 22.04.2 LTS "Jammy Jellyfish" - Release amd64
> (20230223)
>   MachineType: HP HP ZBook Power 15.6 inch G9 Mobile Workstation PC
>   ProcFB: 0 i915drmfb
>   ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.8.0-62-generic
> root=UUID=f81f766c-2459-4b3c-9295-8a3f9e6ffb12 ro quiet splash vt.handoff=7
>   PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No
> PulseAudio daemon running, or not running as session daemon.
>   RelatedPackageVersions:
>    linux-restricted-modules-6.8.0-62-generic N/A
>    linux-backports-modules-6.8.0-62-generic  N/A
>    linux-firmware
> 20240318.git3b128b60-0ubuntu2.13
>   SourcePackage: linux
>   UpgradeStatus: Upgraded to noble on 2025-06-20 (0 days ago)
>   dmi.bios.date: 04/28/2022
>   dmi.bios.release: 1.10
>   dmi.bios.vendor: HP
>   dmi.bios.version: U97 Ver. 01.01.10
>   dmi.board.name: 89C0
>   dmi.board.vendor: HP
>   dmi.board.version: KBC Version 11.35.00
>   dmi.chassis.asset.tag: HOL010717
>   dmi.chassis.type: 10
>   dmi.chassis.vendor: HP
>   dmi.ec.firmware.release: 17.53
>   dmi.modalias:
> dmi:bvnHP:bvrU97Ver.01.01.10:bd04/28/2022:br1.10:efr17.53:svnHP:pnHPZBookPower15.6inchG9MobileWorkstationPC:pvr:rvnHP:rn89C0:rvrKBCVersion11.35.00:cvnHP:ct10:cvr:sku4T502AV:
>   dmi.product.family: 103C_5336AN HP ZBook
>   dmi.product.name: HP ZBook Power 15.6 inch G9 Mobile Workstation PC
>   dmi.product.sku: 4T502AV
>   dmi.sys.vendor: HP
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/2115072/+subscriptions
>
>
**********************************************************************
This email is confidential and may contain copyright material of the John Lewis 
Partnership. 
If you are not the intended recipient, please notify us immediately and delete 
all copies of this message. 
(Please note that it is your responsibility to scan this message for viruses). 
Email to and from the
John Lewis Partnership is automatically monitored for operational and lawful 
business reasons.
**********************************************************************

John Lewis plc
Registered in England 233462
Registered office: 1 Drummond Gate, Pimlico, London, SW1V 2QQ
 
Websites: https://www.johnlewis.com 
http://www.waitrose.com 
https://www.johnlewisfinance.com
http://www.johnlewispartnership.co.uk
 
**********************************************************************


** Attachment added: "image.png"
   https://bugs.launchpad.net/bugs/2115072/+attachment/5885518/+files/image.png

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/2115072

Title:
  [HP ZBook Power G9] ubuntu not detecting soundcard

Status in linux package in Ubuntu:
  New

Bug description:
  upgraded to Ubuntu 24.04.
  Your audio device: Intel Corporation Alder Lake PCH-P High Definition Audio 
Controller.
  The dmesg output you provided here, explicitly highlighting the Firmware: ABI 
3:22:1 Kernel ABI 3:23:0 and subsequent DSP initialization failures.
  That firmware-sof-signed is installed and up-to-date.
  That aplay -l reports "no soundcards found."
  Your current kernel version: 6.8.0-62-generic

  ProblemType: Bug
  DistroRelease: Ubuntu 24.04
  Package: linux-image-6.8.0-62-generic 6.8.0-62.65
  ProcVersionSignature: Ubuntu 6.8.0-62.65-generic 6.8.12
  Uname: Linux 6.8.0-62-generic x86_64
  ApportVersion: 2.28.1-0ubuntu3.7
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/seq:        seanmc    10662 F.... pipewire
  CRDA: N/A
  CasperMD5CheckResult: pass
  CurrentDesktop: ubuntu:GNOME
  Date: Fri Jun 20 15:09:38 2025
  InstallationDate: Installed on 2024-04-22 (424 days ago)
  InstallationMedia: Ubuntu 22.04.2 LTS "Jammy Jellyfish" - Release amd64 
(20230223)
  MachineType: HP HP ZBook Power 15.6 inch G9 Mobile Workstation PC
  ProcFB: 0 i915drmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.8.0-62-generic 
root=UUID=f81f766c-2459-4b3c-9295-8a3f9e6ffb12 ro quiet splash vt.handoff=7
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No 
PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-6.8.0-62-generic N/A
   linux-backports-modules-6.8.0-62-generic  N/A
   linux-firmware                            20240318.git3b128b60-0ubuntu2.13
  SourcePackage: linux
  UpgradeStatus: Upgraded to noble on 2025-06-20 (0 days ago)
  dmi.bios.date: 04/28/2022
  dmi.bios.release: 1.10
  dmi.bios.vendor: HP
  dmi.bios.version: U97 Ver. 01.01.10
  dmi.board.name: 89C0
  dmi.board.vendor: HP
  dmi.board.version: KBC Version 11.35.00
  dmi.chassis.asset.tag: HOL010717
  dmi.chassis.type: 10
  dmi.chassis.vendor: HP
  dmi.ec.firmware.release: 17.53
  dmi.modalias: 
dmi:bvnHP:bvrU97Ver.01.01.10:bd04/28/2022:br1.10:efr17.53:svnHP:pnHPZBookPower15.6inchG9MobileWorkstationPC:pvr:rvnHP:rn89C0:rvrKBCVersion11.35.00:cvnHP:ct10:cvr:sku4T502AV:
  dmi.product.family: 103C_5336AN HP ZBook
  dmi.product.name: HP ZBook Power 15.6 inch G9 Mobile Workstation PC
  dmi.product.sku: 4T502AV
  dmi.sys.vendor: HP

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/2115072/+subscriptions


-- 
Mailing list: https://launchpad.net/~kernel-packages
Post to     : kernel-packages@lists.launchpad.net
Unsubscribe : https://launchpad.net/~kernel-packages
More help   : https://help.launchpad.net/ListHelp

Reply via email to