apport information

** Attachment added: "acpidump.txt"
   
https://bugs.launchpad.net/bugs/2112606/+attachment/5883059/+files/acpidump.txt

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https://bugs.launchpad.net/bugs/2112606

Title:
  update between 5/29-6/1 causes bluetooth earbuds to crackle

Status in linux-firmware package in Ubuntu:
  Incomplete

Bug description:
  Newbie here. Posted this on mint cinnamon issues, was redirected here.
  Can't say 100% for sure it is linux-firmware that is the culprit, but
  I guess that forum member thought it was likely.

  linux mint 22.1
  package version 6.4.8

  
  Earbuds are Oladance Ows2. When I first installed Mint 22.1 on my notebook, 
bluetooth did not see the headphones at all, and I had to reinstall the 
bluetooth packages to get it to work. Been fine since. Reinstalling bluetooth 
this time, no joy.  Other detected bluetooth non-audio devices seem ok, but I 
have no other bluetooth earbuds to test. 

  After one of these updates below was installed, crackling started from
  earbuds. Rolling back to 5/29/25 via timeshift snapshot fixed it; been
  working fine every day since then, am avoiding updates for now.

  Because it is a huge pita (which I didn't know when i set mint up) to
  constantly roll back when you have ext4/lvm/luks set up, i can't
  easily install one package at a time and retest each time. Would have
  tried running apport before rolling back, but didn't know about it.

  
  potential culprits:

  apport python 3 library for Apport crash report handling
  2.28.1-0ubuntu.36

  linux-firmware 20240318.git3b128b60-0ubuntu2.12

  net-tools 2.10-0.1ubuntu4.4

  setuptools 68.1.2-2ubuntu1.2

  wireless-regdb 2024.10.07-0ubuntu2~24.04.1

  signal-desktop 7.56.0 (seems unlikely)


  After rollback, noted am now on

  linux-firmware 20240318.git3b128b60-0ubuntu2.11

  which is working a-ok.

  
  Other t-shooting info if it is useful:

  
  - Earbuds fully charged or not, same problem
  - earbuds fine on multiple other devices.
  - Internal audio speaker in Mint on notebook is fine.
  - Same problem after cold and warm reboots.
  - Same problem on different networks at different physical locations.
  - Same problem regardless of media playback (browser or vlc).

  fyi & thx!
  --- 
  ProblemType: Bug
  ApportVersion: 2.28.1-0ubuntu3.7
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/seq:        yyrkoon    2178 F.... pipewire
   /dev/snd/controlC0:  yyrkoon    2181 F.... wireplumber
  CRDA: N/A
  CasperMD5CheckResult: pass
  CurrentDesktop: X-Cinnamon
  Dependencies: firmware-sof-signed 2023.12.1-1ubuntu1.4 [origin: Ubuntu]
  DistroRelease: Linux Mint 22.1
  InstallationDate: Installed on 2025-05-05 (36 days ago)
  InstallationMedia: Linux Mint 22.1 "Xia" - Release amd64 20250110
  Lsusb:
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
   Bus 001 Device 002: ID 1bcf:2b96 Sunplus Innovation Technology Inc. 
Integrated_Webcam_HD
   Bus 001 Device 004: ID 0a5c:5834 Broadcom Corp. 5880
   Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
  MachineType: Dell Inc. Latitude 7390
  Package: linux-firmware 20240318.git3b128b60-0ubuntu2.11 [origin: unknown]
  PackageArchitecture: amd64
  ProcEnviron:
   LANG=en_US.UTF-8
   LANGUAGE=en_US
   PATH=(custom, no user)
   SHELL=/bin/bash
   TERM=xterm-256color
  ProcFB: 0 i915drmfb
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-6.8.0-60-generic 
root=/dev/mapper/vgmint-root ro quiet splash
  ProcVersionSignature: Ubuntu 6.8.0-60.63-generic 6.8.12
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No 
PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-6.8.0-60-generic N/A
   linux-backports-modules-6.8.0-60-generic  N/A
   linux-firmware                            20240318.git3b128b60-0ubuntu2.11
  Tags: third-party-packages xia
  Uname: Linux 6.8.0-60-generic x86_64
  UnreportableReason: This does not seem to be an official Linux package. 
Please retry after updating the indexes of available packages, if that does not 
work then remove related third party packages and try again.
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: N/A
  _MarkForUpload: True
  dmi.bios.date: 03/06/2025
  dmi.bios.release: 1.43
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: 1.43.0
  dmi.board.name: 09386V
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 10
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: 
dmi:bvnDellInc.:bvr1.43.0:bd03/06/2025:br1.43:svnDellInc.:pnLatitude7390:pvr:rvnDellInc.:rn09386V:rvrA00:cvnDellInc.:ct10:cvr:sku081B:
  dmi.product.family: Latitude
  dmi.product.name: Latitude 7390
  dmi.product.sku: 081B
  dmi.sys.vendor: Dell Inc.

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