Public bug reported:
[Summary]
This machine will suspend hang during the suspend cycles test.
DSI panel is black, there is no any output from serial console, and can't login
w/ serial console
[Steps to reproduce]
1. Boot in OS
2. Run the following script to set up the test env
```
PLATFORM=g700
echo "========== Installing checkbox =========="
sudo snap install checkbox22 --beta
sudo snap install checkbox-baoshan --edge --devmode
sudo snap install checkbox-ce-oem --channel="uc22/edge" --devmode
sudo snap connect checkbox-baoshan:provider-ce-oem
checkbox-ce-oem:provider-ce-oem
sudo snap stop --disable checkbox-ce-oem.remote-slave
echo "========== Installing other snaps =========="
sudo snap install genio-test-tool --devmode
sudo snap install bugit --devmode
sudo snap install bluez
sudo snap connect checkbox-baoshan:bluez bluez:service
sudo snap install x-test --channel=22/stable --devmode
sudo snap connect x-test:xtest x-test:xtest-319-rpmb
sudo snap start --enable x-test.tee-supplicant
echo "========== Installing ubuntu-frame and gpu snap =========="
sudo snap install "mediatek-genio-$PLATFORM-gpu-drivers-core22" --candidate
sudo snap install ubuntu-frame --channel=22/stable
sudo snap disconnect ubuntu-frame:graphics-core22
sudo snap connect ubuntu-frame:graphics-core22
"mediatek-genio-$PLATFORM-gpu-drivers-core22:graphics-core22"
sudo snap set ubuntu-frame config=
sudo snap stop --disable ubuntu-frame.daemon
echo "========== Adjusting audio group =========="
FILE_PATH="/var/lib/extrausers/group"
LINE_TO_APPEND="audio:x:1005:$USER"
echo $LINE_TO_APPEND | sudo tee -a $FILE_PATH
id $USER
echo "========== Enable journal to keep log =========="
JOURNAL_FOLDER=/var/log/journal
sudo mkdir -p "$JOURNAL_FOLDER"
sudo systemd-tmpfiles --create --prefix "$JOURNAL_FOLDER"
```
3. checkbox-baoshan.checkbox-cli run
com.canonical.certification::suspend-cycles-stress-test
or
rtcwake -v -d /dev/rtc0 -m no -s 30 && systemctl suspend || exit 1
[Expected result]
It will pass the suspend cycles test w/o any issues.
[Actual result]
It will hang durign the suspend cycles test.
[Failure rate]
2/10 (suspend)
[Additional information]
CID: 202412-36144
SKU: G700 (DSI, HDMI) P1V4
Image: Image: genio-core-22-20250408-197.img
dtbo: "gpu-mali.dtbo apusys.dtbo video.dtbo display-dsi-p1v4.dtbo"
system-manufacturer: MediaTek
system-product-name: Genio 700 EVK P1V4 (eMMC Boot)
bios-version: 2022.10-gf7a807b03b
CPU:
GPU:
kernel-version: 5.15.0-1037-mtk
[Stage]
Device froze, issue reported and logs collected right after a reboot
LP: #2107300
** Affects: linux-mtk (Ubuntu)
Importance: Undecided
Assignee: Jian Hui Lee (jianhuilee)
Status: New
** Affects: linux-mtk (Ubuntu Jammy)
Importance: Undecided
Assignee: Jian Hui Lee (jianhuilee)
Status: New
** Also affects: linux-mtk (Ubuntu Jammy)
Importance: Undecided
Status: New
** Changed in: linux-mtk (Ubuntu Jammy)
Assignee: (unassigned) => Jian Hui Lee (jianhuilee)
** Changed in: linux-mtk (Ubuntu)
Assignee: (unassigned) => Jian Hui Lee (jianhuilee)
--
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux-mtk in Ubuntu.
https://bugs.launchpad.net/bugs/2107430
Title:
[g700] Suspend hang during suspend cycles test when no HDMI monitor is
connected
Status in linux-mtk package in Ubuntu:
New
Status in linux-mtk source package in Jammy:
New
Bug description:
[Summary]
This machine will suspend hang during the suspend cycles test.
DSI panel is black, there is no any output from serial console, and can't
login w/ serial console
[Steps to reproduce]
1. Boot in OS
2. Run the following script to set up the test env
```
PLATFORM=g700
echo "========== Installing checkbox =========="
sudo snap install checkbox22 --beta
sudo snap install checkbox-baoshan --edge --devmode
sudo snap install checkbox-ce-oem --channel="uc22/edge" --devmode
sudo snap connect checkbox-baoshan:provider-ce-oem
checkbox-ce-oem:provider-ce-oem
sudo snap stop --disable checkbox-ce-oem.remote-slave
echo "========== Installing other snaps =========="
sudo snap install genio-test-tool --devmode
sudo snap install bugit --devmode
sudo snap install bluez
sudo snap connect checkbox-baoshan:bluez bluez:service
sudo snap install x-test --channel=22/stable --devmode
sudo snap connect x-test:xtest x-test:xtest-319-rpmb
sudo snap start --enable x-test.tee-supplicant
echo "========== Installing ubuntu-frame and gpu snap =========="
sudo snap install "mediatek-genio-$PLATFORM-gpu-drivers-core22" --candidate
sudo snap install ubuntu-frame --channel=22/stable
sudo snap disconnect ubuntu-frame:graphics-core22
sudo snap connect ubuntu-frame:graphics-core22
"mediatek-genio-$PLATFORM-gpu-drivers-core22:graphics-core22"
sudo snap set ubuntu-frame config=
sudo snap stop --disable ubuntu-frame.daemon
echo "========== Adjusting audio group =========="
FILE_PATH="/var/lib/extrausers/group"
LINE_TO_APPEND="audio:x:1005:$USER"
echo $LINE_TO_APPEND | sudo tee -a $FILE_PATH
id $USER
echo "========== Enable journal to keep log =========="
JOURNAL_FOLDER=/var/log/journal
sudo mkdir -p "$JOURNAL_FOLDER"
sudo systemd-tmpfiles --create --prefix "$JOURNAL_FOLDER"
```
3. checkbox-baoshan.checkbox-cli run
com.canonical.certification::suspend-cycles-stress-test
or
rtcwake -v -d /dev/rtc0 -m no -s 30 && systemctl suspend || exit 1
[Expected result]
It will pass the suspend cycles test w/o any issues.
[Actual result]
It will hang durign the suspend cycles test.
[Failure rate]
2/10 (suspend)
[Additional information]
CID: 202412-36144
SKU: G700 (DSI, HDMI) P1V4
Image: Image: genio-core-22-20250408-197.img
dtbo: "gpu-mali.dtbo apusys.dtbo video.dtbo display-dsi-p1v4.dtbo"
system-manufacturer: MediaTek
system-product-name: Genio 700 EVK P1V4 (eMMC Boot)
bios-version: 2022.10-gf7a807b03b
CPU:
GPU:
kernel-version: 5.15.0-1037-mtk
[Stage]
Device froze, issue reported and logs collected right after a reboot
LP: #2107300
To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux-mtk/+bug/2107430/+subscriptions
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