Public bug reported:
I keep getting failures when trying to do software updates to 22.04.5
LTS. If this info is inadequate for analysis please ignore and I'll
keep digging into the problem myself. Thanks.
bas@asus-X551MA:~$ sudo apt-get install -f
[sudo] password for bas:
Reading package lists... Done
Building dependency tree... Done
Reading state information... Done
The following packages were automatically installed and are no longer required:
linux-image-5.4.0-208-generic linux-modules-5.4.0-208-generic
Use 'sudo apt autoremove' to remove them.
The following packages will be REMOVED:
linux-image-5.4.0-150-generic
0 upgraded, 0 newly installed, 1 to remove and 0 not upgraded.
2 not fully installed or removed.
After this operation, 13.7 MB disk space will be freed.
Do you want to continue? [Y/n] y
(Reading database ... 202880 files and directories currently installed.)
Removing linux-image-5.4.0-150-generic (5.4.0-150.167) ...
/etc/kernel/postrm.d/initramfs-tools:
update-initramfs: Deleting /boot/initrd.img-5.4.0-150-generic
/etc/kernel/postrm.d/zz-update-grub:
Sourcing file `/etc/default/grub'
Sourcing file `/etc/default/grub.d/init-select.cfg'
Generating grub configuration file ...
/etc/grub.d/bin/grubcfg_proxy: error while loading shared libraries:
libcrypto.so.1.1: cannot open shared object file: No such file or directory
run-parts: /etc/kernel/postrm.d/zz-update-grub exited with return code 127
dpkg: error processing package linux-image-5.4.0-150-generic (--remove):
installed linux-image-5.4.0-150-generic package post-removal script subprocess
returned error exit status 1
dpkg: too many errors, stopping
Errors were encountered while processing:
linux-image-5.4.0-150-generic
Processing was halted because there were too many errors.
E: Sub-process /usr/bin/dpkg returned an error code (1)
ProblemType: Package
DistroRelease: Ubuntu 22.04
Package: linux-image-5.15.0-136-generic 5.15.0-136.147
ProcVersionSignature: Ubuntu 5.15.0-134.145-generic 5.15.173
Uname: Linux 5.15.0-134-generic x86_64
ApportVersion: 2.20.11-0ubuntu82.6
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: bas 1605 F.... pulseaudio
CasperMD5CheckResult: unknown
Date: Tue Apr 15 12:18:27 2025
ErrorMessage: installed linux-image-5.15.0-136-generic package
post-installation script subprocess returned error exit status 1
InstallationDate: Installed on 2019-11-22 (1971 days ago)
InstallationMedia: Ubuntu 18.04.3 LTS "Bionic Beaver" - Release amd64 (20190805)
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 002: ID 04f2:b404 Chicony Electronics Co., Ltd USB2.0 HD UVC
WebCam
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Lsusb-t:
/: Bus 02.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/1p, 5000M
/: Bus 01.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/6p, 480M
|__ Port 4: Dev 2, If 0, Class=Video, Driver=uvcvideo, 480M
|__ Port 4: Dev 2, If 1, Class=Video, Driver=uvcvideo, 480M
MachineType: ASUSTeK COMPUTER INC. X551MA
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.15.0-134-generic
root=UUID=052892f3-9ba7-4d97-8f39-dd0e5c90f135 ro quiet splash vt.handoff=1
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No
PulseAudio daemon running, or not running as session daemon.
Python3Details: /usr/bin/python3.10, Python 3.10.12, python3-minimal,
3.10.6-1~22.04.1
PythonDetails: N/A
RebootRequiredPkgs: Error: path contained symlinks.
RelatedPackageVersions: grub-pc 2.06-2ubuntu7.2
RfKill:
0: phy0: Wireless LAN
Soft blocked: no
Hard blocked: no
SourcePackage: linux-signed
Title: package linux-image-5.15.0-136-generic 5.15.0-136.147 failed to
install/upgrade: run-parts: /etc/kernel/postinst.d/zz-update-grub exited with
return code 127
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 04/10/2014
dmi.bios.release: 5.6
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: X551MA.506
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: X551MA
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvrX551MA.506:bd04/10/2014:br5.6:svnASUSTeKCOMPUTERINC.:pnX551MA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX551MA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:skuASUS-NotebookSKU:
dmi.product.family: X
dmi.product.name: X551MA
dmi.product.sku: ASUS-NotebookSKU
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.
** Affects: linux-signed (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-package jammy need-duplicate-check
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You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux-signed in Ubuntu.
https://bugs.launchpad.net/bugs/2107414
Title:
package linux-image-5.15.0-136-generic 5.15.0-136.147 failed to
install/upgrade: run-parts: /etc/kernel/postinst.d/zz-update-grub
exited with return code 127
Status in linux-signed package in Ubuntu:
New
Bug description:
I keep getting failures when trying to do software updates to 22.04.5
LTS. If this info is inadequate for analysis please ignore and I'll
keep digging into the problem myself. Thanks.
bas@asus-X551MA:~$ sudo apt-get install -f
[sudo] password for bas:
Reading package lists... Done
Building dependency tree... Done
Reading state information... Done
The following packages were automatically installed and are no longer
required:
linux-image-5.4.0-208-generic linux-modules-5.4.0-208-generic
Use 'sudo apt autoremove' to remove them.
The following packages will be REMOVED:
linux-image-5.4.0-150-generic
0 upgraded, 0 newly installed, 1 to remove and 0 not upgraded.
2 not fully installed or removed.
After this operation, 13.7 MB disk space will be freed.
Do you want to continue? [Y/n] y
(Reading database ... 202880 files and directories currently installed.)
Removing linux-image-5.4.0-150-generic (5.4.0-150.167) ...
/etc/kernel/postrm.d/initramfs-tools:
update-initramfs: Deleting /boot/initrd.img-5.4.0-150-generic
/etc/kernel/postrm.d/zz-update-grub:
Sourcing file `/etc/default/grub'
Sourcing file `/etc/default/grub.d/init-select.cfg'
Generating grub configuration file ...
/etc/grub.d/bin/grubcfg_proxy: error while loading shared libraries:
libcrypto.so.1.1: cannot open shared object file: No such file or directory
run-parts: /etc/kernel/postrm.d/zz-update-grub exited with return code 127
dpkg: error processing package linux-image-5.4.0-150-generic (--remove):
installed linux-image-5.4.0-150-generic package post-removal script
subprocess returned error exit status 1
dpkg: too many errors, stopping
Errors were encountered while processing:
linux-image-5.4.0-150-generic
Processing was halted because there were too many errors.
E: Sub-process /usr/bin/dpkg returned an error code (1)
ProblemType: Package
DistroRelease: Ubuntu 22.04
Package: linux-image-5.15.0-136-generic 5.15.0-136.147
ProcVersionSignature: Ubuntu 5.15.0-134.145-generic 5.15.173
Uname: Linux 5.15.0-134-generic x86_64
ApportVersion: 2.20.11-0ubuntu82.6
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: bas 1605 F.... pulseaudio
CasperMD5CheckResult: unknown
Date: Tue Apr 15 12:18:27 2025
ErrorMessage: installed linux-image-5.15.0-136-generic package
post-installation script subprocess returned error exit status 1
InstallationDate: Installed on 2019-11-22 (1971 days ago)
InstallationMedia: Ubuntu 18.04.3 LTS "Bionic Beaver" - Release amd64
(20190805)
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 002: ID 04f2:b404 Chicony Electronics Co., Ltd USB2.0 HD UVC
WebCam
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Lsusb-t:
/: Bus 02.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/1p, 5000M
/: Bus 01.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/6p, 480M
|__ Port 4: Dev 2, If 0, Class=Video, Driver=uvcvideo, 480M
|__ Port 4: Dev 2, If 1, Class=Video, Driver=uvcvideo, 480M
MachineType: ASUSTeK COMPUTER INC. X551MA
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.15.0-134-generic
root=UUID=052892f3-9ba7-4d97-8f39-dd0e5c90f135 ro quiet splash vt.handoff=1
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No
PulseAudio daemon running, or not running as session daemon.
Python3Details: /usr/bin/python3.10, Python 3.10.12, python3-minimal,
3.10.6-1~22.04.1
PythonDetails: N/A
RebootRequiredPkgs: Error: path contained symlinks.
RelatedPackageVersions: grub-pc 2.06-2ubuntu7.2
RfKill:
0: phy0: Wireless LAN
Soft blocked: no
Hard blocked: no
SourcePackage: linux-signed
Title: package linux-image-5.15.0-136-generic 5.15.0-136.147 failed to
install/upgrade: run-parts: /etc/kernel/postinst.d/zz-update-grub exited with
return code 127
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 04/10/2014
dmi.bios.release: 5.6
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: X551MA.506
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: X551MA
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvrX551MA.506:bd04/10/2014:br5.6:svnASUSTeKCOMPUTERINC.:pnX551MA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX551MA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:skuASUS-NotebookSKU:
dmi.product.family: X
dmi.product.name: X551MA
dmi.product.sku: ASUS-NotebookSKU
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.
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