apport information

** Attachment added: "ProcInterrupts.txt"
   
https://bugs.launchpad.net/bugs/2102025/+attachment/5865489/+files/ProcInterrupts.txt

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https://bugs.launchpad.net/bugs/2102025

Title:
  blk_update_request: I/O error

Status in linux package in Ubuntu:
  New

Bug description:
  Hi,

  We have multiple server os crash with the attached screenshot error.
  The ubuntu versions that we use x.x.x.122 and x.x.x.124.

  cat /proc/version_signature
  Ubuntu 5.15.0-124.134-generic 5.15.163

  The os gots read only and the only way to bring it back is to reset the 
server.
  Hardware wise we don't really see any issue, we even checked with the vendor, 
however they also didn't find anything.

  We would like to eliminate this issue ASAP because the running system
  is critical.

  Thank you for your help.
  --- 
  ProblemType: Bug
  AlsaDevices:
   total 0
   crw-rw---- 1 root audio 116,  1 Mar 18 11:12 seq
   crw-rw---- 1 root audio 116, 33 Mar 18 11:12 timer
  AplayDevices: Error: [Errno 2] No such file or directory: 'aplay'
  ApportVersion: 2.20.11-0ubuntu82.6
  Architecture: amd64
  ArecordDevices: Error: [Errno 2] No such file or directory: 'arecord'
  AudioDevicesInUse: Error: [Errno 2] No such file or directory: 'fuser'
  CasperMD5CheckResult: unknown
  DistroRelease: Ubuntu 22.04
  IwConfig: Error: [Errno 2] No such file or directory: 'iwconfig'
  MachineType: HPE ProLiant DL385 Gen10 Plus v2
  Package: linux (not installed)
  PciMultimedia:
   
  ProcEnviron:
   LANGUAGE=en_US:
   TERM=xterm
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 mgag200drmfb
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.15.0-124-generic 
root=/dev/mapper/vg_sys-lv_root ro crashkernel=auto audit=1 
audit_backlog_limit=8192 nopti noibrs noretp spectre_v2=off 
scsi_mod.use_blk_mq=1 dm_mod.use_blk_mq=y processor.max_cstate=0 iommu=pt 
amd_iommu=on audit=1
  ProcVersionSignature: Ubuntu 5.15.0-124.134-generic 5.15.163
  RelatedPackageVersions:
   linux-restricted-modules-5.15.0-124-generic N/A
   linux-backports-modules-5.15.0-124-generic  N/A
   linux-firmware                              20220329.git681281e4-0ubuntu3.36
  RfKill: Error: [Errno 2] No such file or directory: 'rfkill'
  Tags:  jammy
  Uname: Linux 5.15.0-124-generic x86_64
  UpgradeStatus: Upgraded to jammy on 2024-12-24 (84 days ago)
  UserGroups: N/A
  _MarkForUpload: True
  dmi.bios.date: 02/21/2025
  dmi.bios.release: 3.62
  dmi.bios.vendor: HPE
  dmi.bios.version: A42
  dmi.board.name: ProLiant DL385 Gen10 Plus v2
  dmi.board.vendor: HPE
  dmi.chassis.type: 23
  dmi.chassis.vendor: HPE
  dmi.ec.firmware.release: 3.11
  dmi.modalias: 
dmi:bvnHPE:bvrA42:bd02/21/2025:br3.62:efr3.11:svnHPE:pnProLiantDL385Gen10Plusv2:pvr:rvnHPE:rnProLiantDL385Gen10Plusv2:rvr:cvnHPE:ct23:cvr:skuP38411-B21:
  dmi.product.family: ProLiant
  dmi.product.name: ProLiant DL385 Gen10 Plus v2
  dmi.product.sku: P38411-B21
  dmi.sys.vendor: HPE
  --- 
  ProblemType: Bug
  AlsaDevices:
   total 0
   crw-rw---- 1 root audio 116,  1 Mar  6 10:30 seq
   crw-rw---- 1 root audio 116, 33 Mar  6 10:30 timer
  AplayDevices: Error: [Errno 2] No such file or directory: 'aplay'
  ApportVersion: 2.20.11-0ubuntu82.6
  Architecture: amd64
  ArecordDevices: Error: [Errno 2] No such file or directory: 'arecord'
  AudioDevicesInUse: Error: [Errno 2] No such file or directory: 'fuser'
  CasperMD5CheckResult: unknown
  DistroRelease: Ubuntu 22.04
  IwConfig: Error: [Errno 2] No such file or directory: 'iwconfig'
  MachineType: HPE ProLiant DL385 Gen10 Plus v2
  Package: linux (not installed)
  PciMultimedia:
   
  ProcEnviron:
   LANGUAGE=en_US:
   TERM=xterm
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 mgag200drmfb
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.15.0-124-generic 
root=/dev/mapper/vg_sys-lv_root ro crashkernel=auto audit=1 
audit_backlog_limit=8192 nopti noibrs noretp spectre_v2=off 
scsi_mod.use_blk_mq=1 dm_mod.use_blk_mq=y processor.max_cstate=0 iommu=pt 
amd_iommu=on audit=1
  ProcVersionSignature: Ubuntu 5.15.0-124.134-generic 5.15.163
  RelatedPackageVersions:
   linux-restricted-modules-5.15.0-124-generic N/A
   linux-backports-modules-5.15.0-124-generic  N/A
   linux-firmware                              20220329.git681281e4-0ubuntu3.36
  RfKill: Error: [Errno 2] No such file or directory: 'rfkill'
  Tags:  jammy
  Uname: Linux 5.15.0-124-generic x86_64
  UpgradeStatus: Upgraded to jammy on 2024-12-26 (82 days ago)
  UserGroups: N/A
  _MarkForUpload: True
  dmi.bios.date: 10/04/2024
  dmi.bios.release: 3.40
  dmi.bios.vendor: HPE
  dmi.bios.version: A42
  dmi.board.name: ProLiant DL385 Gen10 Plus v2
  dmi.board.vendor: HPE
  dmi.chassis.type: 23
  dmi.chassis.vendor: HPE
  dmi.ec.firmware.release: 3.9
  dmi.modalias: 
dmi:bvnHPE:bvrA42:bd10/04/2024:br3.40:efr3.9:svnHPE:pnProLiantDL385Gen10Plusv2:pvr:rvnHPE:rnProLiantDL385Gen10Plusv2:rvr:cvnHPE:ct23:cvr:skuP38411-B21:
  dmi.product.family: ProLiant
  dmi.product.name: ProLiant DL385 Gen10 Plus v2
  dmi.product.sku: P38411-B21
  dmi.sys.vendor: HPE

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