Ubuntu 23.04 (Lunar Lobster) with kernel 6.2 has reached end of life, so
this bug will not be fixed for that specific release. Please reopen this
bug if you still encounter the same issue with an updated system.
** Changed in: linux (Ubuntu)
Status: Confirmed => Won't Fix
** Changed in: linux-firmware (Ubuntu)
Status: New => Won't Fix
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https://bugs.launchpad.net/bugs/2036862
Title:
ath10k_pci (QCA9377) firmware crashes when charger plugged
Status in linux package in Ubuntu:
Won't Fix
Status in linux-firmware package in Ubuntu:
Won't Fix
Bug description:
This issue only occurs when charger is plugged. My network adapter is
built-in in my laptop (it's not an usb).
I'm also connected in a 5ghz network, so i suggest using it.
=== How to reproduce ==
* shutdown your laptop (do not use reboot option);
* connect charger to laptop and turn it on; (the firmware should start and
connect to the 5ghz network)
* If no error is thrown, continue using your laptop and your wlan device. It
took me about 5 minutes to get a "firmware crash" error with code "-11".
* If the firmware crashed, reboot (using shutdown command) your laptop with
charger plugged in.
You might similar error: "device descriptor read/64, error -71"
* Temporary fix: Unplug the charger and reboot using shutdown command (two
times as it might not work for the first)
=== Device Info: ===
# uname -a && lsb_release -a:
Linux eduapps 6.2.0-33-generic #33-Ubuntu SMP PREEMPT_DYNAMIC Tue Sep 5
14:49:19 UTC 2023 x86_64 x86_64 x86_64 GNU/Linux
No LSB modules are available.
Distributor ID: Ubuntu
Description: Ubuntu 23.04
Release: 23.04
Codename: lunar
# apt-cache policy linux-firmware:
linux-firmware:
Instalado: 20230323.gitbcdcfbcf-0ubuntu1.6
Candidato: 20230323.gitbcdcfbcf-0ubuntu1.6
Tabela de versão:
*** 20230323.gitbcdcfbcf-0ubuntu1.6 500
500 http://br.archive.ubuntu.com/ubuntu lunar-updates/main amd64
Packages
500 http://br.archive.ubuntu.com/ubuntu lunar-updates/main i386
Packages
100 /var/lib/dpkg/status
20230323.gitbcdcfbcf-0ubuntu1.2 500
500 http://br.archive.ubuntu.com/ubuntu lunar-security/main amd64
Packages
500 http://br.archive.ubuntu.com/ubuntu lunar-security/main i386
Packages
20230323.gitbcdcfbcf-0ubuntu1 500
500 http://br.archive.ubuntu.com/ubuntu lunar/main amd64 Packages
500 http://br.archive.ubuntu.com/ubuntu lunar/main i386 Packages
# cat /var/log/dmesg.0:
[...]
[ 9.852826] kernel: i915 0000:00:02.0: [drm] fb0: i915drmfb frame buffer
device
[ 9.964095] kernel: snd_hda_codec_realtek hdaudioC0D0: autoconfig for
ALC256: line_outs=1 (0x14/0x0/0x0/0x0/0x0) type:speaker
[ 9.964109] kernel: snd_hda_codec_realtek hdaudioC0D0: speaker_outs=0
(0x0/0x0/0x0/0x0/0x0)
[ 9.964112] kernel: snd_hda_codec_realtek hdaudioC0D0: hp_outs=1
(0x21/0x0/0x0/0x0/0x0)
[ 9.964115] kernel: snd_hda_codec_realtek hdaudioC0D0: mono:
mono_out=0x0
[ 9.964117] kernel: snd_hda_codec_realtek hdaudioC0D0: inputs:
[ 9.964120] kernel: snd_hda_codec_realtek hdaudioC0D0: Headset
Mic=0x19
[ 9.964122] kernel: snd_hda_codec_realtek hdaudioC0D0: Internal
Mic=0x1b
[ 9.964124] kernel: snd_hda_codec_realtek hdaudioC0D0: Internal
Mic=0x13
[ 10.037952] kernel: input: HDA Intel PCH Headphone as
/devices/pci0000:00/0000:00:0e.0/sound/card0/input13
[ 10.038029] kernel: input: HDA Intel PCH HDMI/DP,pcm=3 as
/devices/pci0000:00/0000:00:0e.0/sound/card0/input14
[ 10.038091] kernel: input: HDA Intel PCH HDMI/DP,pcm=7 as
/devices/pci0000:00/0000:00:0e.0/sound/card0/input15
[ 10.038153] kernel: input: HDA Intel PCH HDMI/DP,pcm=8 as
/devices/pci0000:00/0000:00:0e.0/sound/card0/input16
[ 13.658522] kernel: kauditd_printk_skb: 73 callbacks suppressed
[ 13.658528] kernel: audit: type=1400 audit(1695260291.507:85):
apparmor="DENIED" operation="capable" class="cap"
profile="/snap/snapd/20092/usr/lib/snapd/snap-confine" pid=835
comm="snap-confine" capability=12 capname="net_admin"
[ 13.659312] kernel: audit: type=1400 audit(1695260291.507:86):
apparmor="DENIED" operation="capable" class="cap"
profile="/snap/snapd/20092/usr/lib/snapd/snap-confine" pid=835
comm="snap-confine" capability=38 capname="perfmon"
[ 13.703536] kernel: loop22: detected capacity change from 0 to 8
[ 14.776596] kernel: usb 1-1: new full-speed USB device number 8 using
xhci_hcd
[ 14.905067] kernel: usb 1-1: device descriptor read/64, error -71
[ 15.148740] kernel: usb 1-1: device descriptor read/64, error -71
[ 15.392606] kernel: usb 1-1: new full-speed USB device number 9 using
xhci_hcd
[ 15.524631] kernel: usb 1-1: device descriptor read/64, error -71
---
ProblemType: Bug
ApportVersion: 2.26.1-0ubuntu2
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: eduardo 1647 F.... wireplumber
/dev/snd/seq: eduardo 1641 F.... pipewire
CRDA: N/A
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Dependencies: firmware-sof-signed 2.2.4-1
DistroRelease: Ubuntu 23.04
InstallationDate: Installed on 2023-06-24 (88 days ago)
InstallationMedia: Ubuntu 23.04 "Lunar Lobster" - Release amd64 (20230418)
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 004: ID 0bda:0129 Realtek Semiconductor Corp. RTS5129 Card
Reader Controller
Bus 001 Device 003: ID 13d3:5a11 IMC Networks USB2.0 VGA UVC WebCam
Bus 001 Device 002: ID 04ca:301c Lite-On Technology Corp.
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: ASUSTeK COMPUTER INC. VivoBook 15_ASUS Laptop X540MA_X540MA
Package: linux-firmware 20230323.gitbcdcfbcf-0ubuntu1.6
PackageArchitecture: all
ProcEnviron:
LANG=pt_BR.UTF-8
PATH=(custom, no user)
SHELL=/bin/bash
TERM=xterm-256color
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.2.0-33-generic
root=UUID=a454b9cb-2da2-47bf-bae2-7ffe871f895b ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 6.2.0-33.33-generic 6.2.16
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No
PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
linux-restricted-modules-6.2.0-33-generic N/A
linux-backports-modules-6.2.0-33-generic N/A
linux-firmware 20230323.gitbcdcfbcf-0ubuntu1.6
Tags: lunar
Uname: Linux 6.2.0-33-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: N/A
_MarkForUpload: True
dmi.bios.date: 01/12/2021
dmi.bios.release: 5.13
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: X540MA.319
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: X540MA
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvrX540MA.319:bd01/12/2021:br5.13:svnASUSTeKCOMPUTERINC.:pnVivoBook15_ASUSLaptopX540MA_X540MA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX540MA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:sku:
dmi.product.family: VivoBook
dmi.product.name: VivoBook 15_ASUS Laptop X540MA_X540MA
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.
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