** Description changed: I am experiencing two significant issues on my MSI Bravo 15 laptop (AMD Ryzen™ 5 4600H with Radeon™ Graphics × 12) running Ubuntu 24.04.1 LTS: Fan Noise: The system is consistently making loud fan noises, even during low workloads. This happens immediately after boot and persists, affecting the overall user experience. HDMI Not Working: Despite various attempts (including driver updates, reconfiguring display settings, and using different HDMI cables), the HDMI output is completely non-functional. The system does not recognize external displays at all. These issues significantly impact usability, and I would greatly appreciate any assistance or insights on how to resolve them. ProblemType: Bug DistroRelease: Ubuntu 24.04 Package: alsa-base 1.0.25+dfsg-0ubuntu7 ProcVersionSignature: Ubuntu 6.8.0-45.45-generic 6.8.12 Uname: Linux 6.8.0-45-generic x86_64 ApportVersion: 2.28.1-0ubuntu3.1 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/seq: purplebyteone 3166 F.... pipewire /dev/snd/controlC0: purplebyteone 3169 F.... wireplumber /dev/snd/controlC1: purplebyteone 3169 F.... wireplumber CasperMD5CheckResult: pass CurrentDesktop: ubuntu:GNOME Date: Tue Oct 22 23:15:37 2024 InstallationDate: Installed on 2024-07-24 (90 days ago) InstallationMedia: Ubuntu 24.04 LTS "Noble Numbat" - Release amd64 (20240424) MachineType: Micro-Star International Co., Ltd. Bravo 15 A4DDR PackageArchitecture: all ProcEnviron: LANG=en_US.UTF-8 PATH=(custom, no user) SHELL=/bin/bash TERM=xterm-256color XDG_RUNTIME_DIR=<set> PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon. SourcePackage: alsa-driver Symptom: audio UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 10/29/2020 dmi.bios.release: 1.16 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: E16WKAMS.110 dmi.board.asset.tag: Default string dmi.board.name: MS-16WK dmi.board.vendor: Micro-Star International Co., Ltd. dmi.board.version: REV:1.0 dmi.chassis.asset.tag: Default string dmi.chassis.type: 10 dmi.chassis.vendor: Micro-Star International Co., Ltd. dmi.chassis.version: Default string dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrE16WKAMS.110:bd10/29/2020:br1.16:svnMicro-StarInternationalCo.,Ltd.:pnBravo15A4DDR:pvrREV1.0:rvnMicro-StarInternationalCo.,Ltd.:rnMS-16WK:rvrREV1.0:cvnMicro-StarInternationalCo.,Ltd.:ct10:cvrDefaultstring:sku16WK.1: dmi.product.family: Br dmi.product.name: Bravo 15 A4DDR dmi.product.sku: 16WK.1 dmi.product.version: REV:1.0 dmi.sys.vendor: Micro-Star International Co., Ltd. 20.02.2025 - update: Graphics: - Device-1: AMD Navi 14 [Radeon RX 5500/5500M / Pro 5500M] driver: N/A - Device-2: AMD Renoir [Radeon RX Vega 6 ] driver: amdgpu v: kernel - Device-3: Bison HD Webcam driver: uvcvideo type: USB - Display: wayland server: X.Org v: 23.2.6 with: Xwayland v: 23.2.6 - compositor: gnome-shell v: 46.0 driver: dri: radeonsi gpu: amdgpu - resolution: 1920x1080~120Hz - API: EGL v: 1.5 drivers: kms_swrast,radeonsi,swrast - platforms: gbm,wayland,x11,surfaceless,device - API: OpenGL v: 4.6 compat-v: 4.5 vendor: amd mesa - v: 24.2.8-1ubuntu1~24.04.1 renderer: AMD Radeon Graphics (radeonsi renoir - LLVM 19.1.1 DRM 3.59 6.11.0-17-generic) + Device-1: AMD Navi 14 [Radeon RX 5500/5500M / Pro 5500M] driver: N/A + Device-2: AMD Renoir [Radeon RX Vega 6 ] driver: amdgpu v: kernel + Device-3: Bison HD Webcam driver: uvcvideo type: USB + Display: wayland server: X.Org v: 23.2.6 with: Xwayland v: 23.2.6 + compositor: gnome-shell v: 46.0 driver: dri: radeonsi gpu: amdgpu + resolution: 1920x1080~120Hz + API: EGL v: 1.5 drivers: kms_swrast,radeonsi,swrast + platforms: gbm,wayland,x11,surfaceless,device + API: OpenGL v: 4.6 compat-v: 4.5 vendor: amd mesa + v: 24.2.8-1ubuntu1~24.04.1 renderer: AMD Radeon Graphics (radeonsi renoir + LLVM 19.1.1 DRM 3.59 6.11.0-17-generic) + + 1. Upgraded to latest kernel 6.13 - HDMI did not work + 2. Upgraded to 24.10 + 3. HDMI worked before first restart. + 4. After 1st restart HDMI connected screen started to flicker + 5. Then after couple of restarts system hang with absolute freeze + 6. OS did not boot at all no matter what I do + 7. Had to re-install OS to fresh 24.04 LTS and it's not working again + + Currently: + 1. Linux 6.11.0-17-generic + 2. Ubuntu 24.04.2 LTS + 3. Micro-Star International Co., Ltd. Bravo 15 A4DDR + 4. AMD Ryzen™ 5 4600H with Radeon™ Graphics × 12 - Upgraded to latest kernel, tried 24.10 - did work but then got absolute freeze and had to re-install to fresh 24.04 LTS. + Anyone has experience in fixing this and ensuring that HDMI works and system is not bugging out all the time? + + Can anyone suggest thorough step by step guide on how to TS and fix this + issue?
** Summary changed: - MSI Bravo 15, AMD, Radeon - loud fan, HDMI not working + MSI Bravo 15, AMD, Radeon, 24.04 LTS - AMDGPU error ** Tags added: amdgpu ** Tags added: ubuntu -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/2085388 Title: MSI Bravo 15, AMD, Radeon, 24.04 LTS - AMDGPU error Status in Linux: New Status in linux package in Ubuntu: New Status in xserver-xorg-video-amdgpu package in Ubuntu: New Bug description: I am experiencing two significant issues on my MSI Bravo 15 laptop (AMD Ryzen™ 5 4600H with Radeon™ Graphics × 12) running Ubuntu 24.04.1 LTS: Fan Noise: The system is consistently making loud fan noises, even during low workloads. This happens immediately after boot and persists, affecting the overall user experience. HDMI Not Working: Despite various attempts (including driver updates, reconfiguring display settings, and using different HDMI cables), the HDMI output is completely non-functional. The system does not recognize external displays at all. These issues significantly impact usability, and I would greatly appreciate any assistance or insights on how to resolve them. ProblemType: Bug DistroRelease: Ubuntu 24.04 Package: alsa-base 1.0.25+dfsg-0ubuntu7 ProcVersionSignature: Ubuntu 6.8.0-45.45-generic 6.8.12 Uname: Linux 6.8.0-45-generic x86_64 ApportVersion: 2.28.1-0ubuntu3.1 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/seq: purplebyteone 3166 F.... pipewire /dev/snd/controlC0: purplebyteone 3169 F.... wireplumber /dev/snd/controlC1: purplebyteone 3169 F.... wireplumber CasperMD5CheckResult: pass CurrentDesktop: ubuntu:GNOME Date: Tue Oct 22 23:15:37 2024 InstallationDate: Installed on 2024-07-24 (90 days ago) InstallationMedia: Ubuntu 24.04 LTS "Noble Numbat" - Release amd64 (20240424) MachineType: Micro-Star International Co., Ltd. Bravo 15 A4DDR PackageArchitecture: all ProcEnviron: LANG=en_US.UTF-8 PATH=(custom, no user) SHELL=/bin/bash TERM=xterm-256color XDG_RUNTIME_DIR=<set> PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon. SourcePackage: alsa-driver Symptom: audio UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 10/29/2020 dmi.bios.release: 1.16 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: E16WKAMS.110 dmi.board.asset.tag: Default string dmi.board.name: MS-16WK dmi.board.vendor: Micro-Star International Co., Ltd. dmi.board.version: REV:1.0 dmi.chassis.asset.tag: Default string dmi.chassis.type: 10 dmi.chassis.vendor: Micro-Star International Co., Ltd. dmi.chassis.version: Default string dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrE16WKAMS.110:bd10/29/2020:br1.16:svnMicro-StarInternationalCo.,Ltd.:pnBravo15A4DDR:pvrREV1.0:rvnMicro-StarInternationalCo.,Ltd.:rnMS-16WK:rvrREV1.0:cvnMicro-StarInternationalCo.,Ltd.:ct10:cvrDefaultstring:sku16WK.1: dmi.product.family: Br dmi.product.name: Bravo 15 A4DDR dmi.product.sku: 16WK.1 dmi.product.version: REV:1.0 dmi.sys.vendor: Micro-Star International Co., Ltd. 20.02.2025 - update: Graphics: Device-1: AMD Navi 14 [Radeon RX 5500/5500M / Pro 5500M] driver: N/A Device-2: AMD Renoir [Radeon RX Vega 6 ] driver: amdgpu v: kernel Device-3: Bison HD Webcam driver: uvcvideo type: USB Display: wayland server: X.Org v: 23.2.6 with: Xwayland v: 23.2.6 compositor: gnome-shell v: 46.0 driver: dri: radeonsi gpu: amdgpu resolution: 1920x1080~120Hz API: EGL v: 1.5 drivers: kms_swrast,radeonsi,swrast platforms: gbm,wayland,x11,surfaceless,device API: OpenGL v: 4.6 compat-v: 4.5 vendor: amd mesa v: 24.2.8-1ubuntu1~24.04.1 renderer: AMD Radeon Graphics (radeonsi renoir LLVM 19.1.1 DRM 3.59 6.11.0-17-generic) 1. Upgraded to latest kernel 6.13 - HDMI did not work 2. Upgraded to 24.10 3. HDMI worked before first restart. 4. After 1st restart HDMI connected screen started to flicker 5. Then after couple of restarts system hang with absolute freeze 6. OS did not boot at all no matter what I do 7. Had to re-install OS to fresh 24.04 LTS and it's not working again Currently: 1. Linux 6.11.0-17-generic 2. Ubuntu 24.04.2 LTS 3. Micro-Star International Co., Ltd. Bravo 15 A4DDR 4. AMD Ryzen™ 5 4600H with Radeon™ Graphics × 12 Anyone has experience in fixing this and ensuring that HDMI works and system is not bugging out all the time? Can anyone suggest thorough step by step guide on how to TS and fix this issue? To manage notifications about this bug go to: https://bugs.launchpad.net/linux/+bug/2085388/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
