Hello, Thanks, i just did that, i ve sent info to ubuntu. What now? How can i solve my issue?
All the best, Mihai On Fri, 6 Dec 2024 at 15:36, Paul White <2089...@bugs.launchpad.net> wrote: > Thank you for taking the time to report this bug and helping to make > Ubuntu better. Please execute the following command only once, as it > will automatically gather debugging information, in a terminal: > > apport-collect 2089453 > > When reporting bugs in the future please use apport by using 'ubuntu- > bug' and the name of the package affected. You can learn more about this > functionality at https://wiki.ubuntu.com/ReportingBugs. > > (With no response to comment #1 and a tag indicating 'kernel-bug' I'm > moving this, on behalf of the reporter, to the linux package.) > > > ** Package changed: ubuntu => linux (Ubuntu) > > ** Tags added: noble > > -- > You received this bug notification because you are subscribed to the bug > report. > https://bugs.launchpad.net/bugs/2089453 > > Title: > Laptop MSI GF62 8RD freezes when unplugging or plugging in the power > adapter on Ubuntu 24.04 LTS > > Status in linux package in Ubuntu: > New > > Bug description: > After upgrading to Ubuntu 24.04 LTS from Ubuntu 22.04 LTS, I > encountered the following issue: > > When I unplug the power adapter, the system freezes completely and > requires a forced shutdown. > Similarly, if I start the laptop on battery and then connect the > power adapter, the system freezes again. > > Additional details: > > This issue does NOT occur when running Ubuntu 22.04 LTS in live > mode, which suggests the problem is specific to this version (24.04 LTS). > The hardware functions correctly, so I believe this is a > software-related issue in Ubuntu 24.04 LTS. > > System specifications: > > Hardware Model: MSI GF62 8RD > Memory: 32.0 GiB > Processor: Intel® Core™ i5-8300H × 8 > Graphics: NVIDIA GeForce GTX 1050 Ti > Disk capacity: 2.0 TB > Firmware version: E16JFIMS.10B > > Software information: > > OS version: Ubuntu 24.04.1 LTS > Kernel version: Linux 6.8.0-49-generic > Windowing system: X11 > GNOME version: 46 > > Please let me know if there is a way to resolve this issue or if there > is a temporary workaround I can use. > > Thank you! > > To manage notifications about this bug go to: > https://bugs.launchpad.net/ubuntu/+source/linux/+bug/2089453/+subscriptions > > -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/2089453 Title: Laptop MSI GF62 8RD freezes when unplugging or plugging in the power adapter on Ubuntu 24.04 LTS Status in linux package in Ubuntu: New Bug description: After upgrading to Ubuntu 24.04 LTS from Ubuntu 22.04 LTS, I encountered the following issue: When I unplug the power adapter, the system freezes completely and requires a forced shutdown. Similarly, if I start the laptop on battery and then connect the power adapter, the system freezes again. Additional details: This issue does NOT occur when running Ubuntu 22.04 LTS in live mode, which suggests the problem is specific to this version (24.04 LTS). The hardware functions correctly, so I believe this is a software-related issue in Ubuntu 24.04 LTS. System specifications: Hardware Model: MSI GF62 8RD Memory: 32.0 GiB Processor: Intel® Core™ i5-8300H × 8 Graphics: NVIDIA GeForce GTX 1050 Ti Disk capacity: 2.0 TB Firmware version: E16JFIMS.10B Software information: OS version: Ubuntu 24.04.1 LTS Kernel version: Linux 6.8.0-49-generic Windowing system: X11 GNOME version: 46 Please let me know if there is a way to resolve this issue or if there is a temporary workaround I can use. Thank you! --- ProblemType: Bug ApportVersion: 2.28.1-0ubuntu3.1 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/seq: mihaita 2394 F.... pipewire /dev/snd/controlC0: mihaita 2399 F.... wireplumber CasperMD5CheckResult: unknown CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 24.04 InstallationDate: Installed on 2021-12-28 (1074 days ago) InstallationMedia: Ubuntu 20.04.3 LTS "Focal Fossa" - Release amd64 (20210819) MachineType: Micro-Star International Co., Ltd. GF62 8RD NonfreeKernelModules: nvidia_modeset nvidia Package: linux (not installed) ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.8.0-49-generic root=UUID=49801e81-1ac6-4722-8065-323d004f0ae5 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 6.8.0-49.49-generic 6.8.12 RelatedPackageVersions: linux-restricted-modules-6.8.0-49-generic N/A linux-backports-modules-6.8.0-49-generic N/A linux-firmware 20240318.git3b128b60-0ubuntu2.5 Tags: noble Uname: Linux 6.8.0-49-generic x86_64 UpgradeStatus: Upgraded to noble on 2024-10-14 (53 days ago) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 09/12/2018 dmi.bios.release: 1.11 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: E16JFIMS.10B dmi.board.asset.tag: Default string dmi.board.name: MS-16JF dmi.board.vendor: Micro-Star International Co., Ltd. dmi.board.version: REV:1.0 dmi.chassis.asset.tag: Default string dmi.chassis.type: 10 dmi.chassis.vendor: Micro-Star International Co., Ltd. dmi.chassis.version: Default string dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrE16JFIMS.10B:bd09/12/2018:br1.11:svnMicro-StarInternationalCo.,Ltd.:pnGF628RD:pvrREV1.0:rvnMicro-StarInternationalCo.,Ltd.:rnMS-16JF:rvrREV1.0:cvnMicro-StarInternationalCo.,Ltd.:ct10:cvrDefaultstring:sku16JF.1: dmi.product.family: GF dmi.product.name: GF62 8RD dmi.product.sku: 16JF.1 dmi.product.version: REV:1.0 dmi.sys.vendor: Micro-Star International Co., Ltd. mtime.conffile..etc.init.d.apport: 2024-07-22T16:59:07 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/2089453/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
