apport information ** Attachment added: "acpidump.txt" https://bugs.launchpad.net/bugs/2080622/+attachment/5831786/+files/acpidump.txt
** Description changed: [SRU Justification] [Impact] New oem platforms adopts a separate usbio chip vendor. [Fix] Proposed fix: https://github.com/intel/usbio-drivers/pull/29 [Test Case] - [Where problems could occur] [Other Info] ========== original bug report ========== Proposed fix: https://github.com/intel/usbio-drivers/pull/29 $ lsusb -v -v -v -d 06cb:0701 + Bus 003 Device 004: ID 06cb:0701 Synaptics, Inc. SVP7500 + ... - Bus 003 Device 004: ID 06cb:0701 Synaptics, Inc. SVP7500 - Couldn't open device, some information will be missing - Device Descriptor: - bLength 18 - bDescriptorType 1 - bcdUSB 2.00 - bDeviceClass 255 Vendor Specific Class - bDeviceSubClass 2 [unknown] - bDeviceProtocol 1 - bMaxPacketSize0 64 - idVendor 0x06cb Synaptics, Inc. - idProduct 0x0701 SVP7500 - bcdDevice 1.00 - iManufacturer 1 Synaptics , Inc - iProduct 2 SVP7500 - iSerial 3 01.00.00.00 - bNumConfigurations 1 - Configuration Descriptor: - bLength 9 - bDescriptorType 2 - wTotalLength 0x0020 - bNumInterfaces 1 - bConfigurationValue 1 - iConfiguration 4 - bmAttributes 0xe0 - Self Powered - Remote Wakeup - MaxPower 500mA - Interface Descriptor: - bLength 9 - bDescriptorType 4 - bInterfaceNumber 0 - bAlternateSetting 0 - bNumEndpoints 2 - bInterfaceClass 255 Vendor Specific Class - bInterfaceSubClass 255 Vendor Specific Subclass - bInterfaceProtocol 255 Vendor Specific Protocol - iInterface 0 - Endpoint Descriptor: - bLength 7 - bDescriptorType 5 - bEndpointAddress 0x06 EP 6 OUT - bmAttributes 2 - Transfer Type Bulk - Synch Type None - Usage Type Data - wMaxPacketSize 0x0040 1x 64 bytes - bInterval 1 - Endpoint Descriptor: - bLength 7 - bDescriptorType 5 - bEndpointAddress 0x86 EP 6 IN - bmAttributes 2 - Transfer Type Bulk - Synch Type None - Usage Type Data - wMaxPacketSize 0x0040 1x 64 bytes - bInterval 1 - --- + --- ProblemType: Bug ApportVersion: 2.28.1-0ubuntu3.1 Architecture: amd64 AudioDevicesInUse: - USER PID ACCESS COMMAND - /dev/snd/seq: ubuntu 2115 F.... pipewire - /dev/snd/controlC0: ubuntu 2123 F.... wireplumber + USER PID ACCESS COMMAND + /dev/snd/seq: ubuntu 2115 F.... pipewire + /dev/snd/controlC0: ubuntu 2123 F.... wireplumber CRDA: N/A CasperMD5CheckResult: pass DistroRelease: Ubuntu 24.04 InstallationDate: Installed on 2024-10-18 (8 days ago) InstallationMedia: Ubuntu 24.04.1 LTS "Noble Numbat" - Release amd64 (20240827.1) MachineType: Dell Inc. Dell Pro 14 Premium PA14250 Package: usbio-drivers ProcFB: 0 simpledrmdrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.11.0-1006-oem root=UUID=32c3d524-0a3b-48e2-802c-9cd4ca0503a3 ro recovery nomodeset dis_ucode_ldr ProcVersionSignature: Ubuntu 6.11.0-1006.6-oem 6.11.0 RelatedPackageVersions: - linux-restricted-modules-6.11.0-1006-oem N/A - linux-backports-modules-6.11.0-1006-oem N/A - linux-firmware 20240318.git3b128b60-0ubuntu2.4+exp.23 + linux-restricted-modules-6.11.0-1006-oem N/A + linux-backports-modules-6.11.0-1006-oem N/A + linux-firmware 20240318.git3b128b60-0ubuntu2.4+exp.23 Tags: noble Uname: Linux 6.11.0-1006-oem x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: N/A _MarkForUpload: True dmi.bios.date: 09/06/2024 dmi.bios.release: 89.7 dmi.bios.vendor: Dell Inc. dmi.bios.version: 89.7.31 dmi.board.vendor: Dell Inc. dmi.chassis.asset.tag: AFTPASS dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.ec.firmware.release: 137.1 dmi.modalias: dmi:bvnDellInc.:bvr89.7.31:bd09/06/2024:br89.7:efr137.1:svnDellInc.:pnDellPro14PremiumPA14250:pvr:rvnDellInc.:rn:rvr:cvnDellInc.:ct10:cvr:sku0CE4: dmi.product.family: Dell Pro Laptops dmi.product.name: Dell Pro 14 Premium PA14250 dmi.product.sku: 0CE4 dmi.sys.vendor: Dell Inc. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/2080622 Title: support USB bridge device 06cb:0701 Synaptics, Inc. SVP7500 Status in linux package in Ubuntu: New Status in usbio-drivers package in Ubuntu: In Progress Status in linux source package in Oracular: New Status in usbio-drivers source package in Oracular: In Progress Status in linux source package in Plucky: New Status in usbio-drivers source package in Plucky: In Progress Bug description: [SRU Justification] [Impact] New oem platforms adopts a separate usbio chip vendor. [Fix] Proposed fix: https://github.com/intel/usbio-drivers/pull/29 [Test Case] [Where problems could occur] [Other Info] ========== original bug report ========== Proposed fix: https://github.com/intel/usbio-drivers/pull/29 $ lsusb -v -v -v -d 06cb:0701 Bus 003 Device 004: ID 06cb:0701 Synaptics, Inc. SVP7500 ... --- ProblemType: Bug ApportVersion: 2.28.1-0ubuntu3.1 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/seq: ubuntu 2115 F.... pipewire /dev/snd/controlC0: ubuntu 2123 F.... wireplumber CRDA: N/A CasperMD5CheckResult: pass DistroRelease: Ubuntu 24.04 InstallationDate: Installed on 2024-10-18 (8 days ago) InstallationMedia: Ubuntu 24.04.1 LTS "Noble Numbat" - Release amd64 (20240827.1) MachineType: Dell Inc. Dell Pro 14 Premium PA14250 Package: usbio-drivers ProcFB: 0 simpledrmdrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.11.0-1006-oem root=UUID=32c3d524-0a3b-48e2-802c-9cd4ca0503a3 ro recovery nomodeset dis_ucode_ldr ProcVersionSignature: Ubuntu 6.11.0-1006.6-oem 6.11.0 RelatedPackageVersions: linux-restricted-modules-6.11.0-1006-oem N/A linux-backports-modules-6.11.0-1006-oem N/A linux-firmware 20240318.git3b128b60-0ubuntu2.4+exp.23 Tags: noble Uname: Linux 6.11.0-1006-oem x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: N/A _MarkForUpload: True dmi.bios.date: 09/06/2024 dmi.bios.release: 89.7 dmi.bios.vendor: Dell Inc. dmi.bios.version: 89.7.31 dmi.board.vendor: Dell Inc. dmi.chassis.asset.tag: AFTPASS dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.ec.firmware.release: 137.1 dmi.modalias: dmi:bvnDellInc.:bvr89.7.31:bd09/06/2024:br89.7:efr137.1:svnDellInc.:pnDellPro14PremiumPA14250:pvr:rvnDellInc.:rn:rvr:cvnDellInc.:ct10:cvr:sku0CE4: dmi.product.family: Dell Pro Laptops dmi.product.name: Dell Pro 14 Premium PA14250 dmi.product.sku: 0CE4 dmi.sys.vendor: Dell Inc. --- ProblemType: Bug ApportVersion: 2.28.1-0ubuntu3.1 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/seq: gdm 1423 F.... pipewire /dev/snd/controlC0: gdm 1426 F.... wireplumber CRDA: N/A CasperMD5CheckResult: pass DistroRelease: Ubuntu 24.04 InstallationDate: Installed on 2024-10-18 (8 days ago) InstallationMedia: Ubuntu 24.04.1 LTS "Noble Numbat" - Release amd64 (20240827.1) MachineType: Dell Inc. Dell Pro 14 Premium PA14250 Package: usbio-drivers ProcFB: 0 xedrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.11.0-9006-oem root=UUID=32c3d524-0a3b-48e2-802c-9cd4ca0503a3 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 6.11.0-9006.6+exp.23-oem 6.11.0 RelatedPackageVersions: linux-restricted-modules-6.11.0-9006-oem N/A linux-backports-modules-6.11.0-9006-oem N/A linux-firmware 20240318.git3b128b60-0ubuntu2.4+exp.23 Tags: noble Uname: Linux 6.11.0-9006-oem x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: N/A _MarkForUpload: True dmi.bios.date: 09/06/2024 dmi.bios.release: 89.7 dmi.bios.vendor: Dell Inc. dmi.bios.version: 89.7.31 dmi.board.vendor: Dell Inc. dmi.chassis.asset.tag: AFTPASS dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.ec.firmware.release: 137.1 dmi.modalias: dmi:bvnDellInc.:bvr89.7.31:bd09/06/2024:br89.7:efr137.1:svnDellInc.:pnDellPro14PremiumPA14250:pvr:rvnDellInc.:rn:rvr:cvnDellInc.:ct10:cvr:sku0CE4: dmi.product.family: Dell Pro Laptops dmi.product.name: Dell Pro 14 Premium PA14250 dmi.product.sku: 0CE4 dmi.sys.vendor: Dell Inc. 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