apport information

** Tags added: apport-collected noble

** Description changed:

  [SRU Justification]
  
  [Impact]
  
  New oem platforms adopts a separate usbio chip vendor.
  
  [Fix]
  
  Proposed fix: https://github.com/intel/usbio-drivers/pull/29
  
  [Test Case]
  
  
  [Where problems could occur]
  [Other Info]
  
  ========== original bug report ==========
  
  Proposed fix: https://github.com/intel/usbio-drivers/pull/29
  
  $ lsusb -v -v -v -d 06cb:0701
  
  Bus 003 Device 004: ID 06cb:0701 Synaptics, Inc. SVP7500
  Couldn't open device, some information will be missing
  Device Descriptor:
    bLength                18
    bDescriptorType         1
    bcdUSB               2.00
    bDeviceClass          255 Vendor Specific Class
    bDeviceSubClass         2 [unknown]
    bDeviceProtocol         1
    bMaxPacketSize0        64
    idVendor           0x06cb Synaptics, Inc.
    idProduct          0x0701 SVP7500
    bcdDevice            1.00
    iManufacturer           1 Synaptics , Inc
    iProduct                2 SVP7500
    iSerial                 3 01.00.00.00
    bNumConfigurations      1
    Configuration Descriptor:
      bLength                 9
      bDescriptorType         2
      wTotalLength       0x0020
      bNumInterfaces          1
      bConfigurationValue     1
      iConfiguration          4
      bmAttributes         0xe0
        Self Powered
        Remote Wakeup
      MaxPower              500mA
      Interface Descriptor:
        bLength                 9
        bDescriptorType         4
        bInterfaceNumber        0
        bAlternateSetting       0
        bNumEndpoints           2
        bInterfaceClass       255 Vendor Specific Class
        bInterfaceSubClass    255 Vendor Specific Subclass
        bInterfaceProtocol    255 Vendor Specific Protocol
        iInterface              0
        Endpoint Descriptor:
          bLength                 7
          bDescriptorType         5
          bEndpointAddress     0x06  EP 6 OUT
          bmAttributes            2
            Transfer Type            Bulk
            Synch Type               None
            Usage Type               Data
          wMaxPacketSize     0x0040  1x 64 bytes
          bInterval               1
        Endpoint Descriptor:
          bLength                 7
          bDescriptorType         5
          bEndpointAddress     0x86  EP 6 IN
          bmAttributes            2
            Transfer Type            Bulk
            Synch Type               None
            Usage Type               Data
          wMaxPacketSize     0x0040  1x 64 bytes
          bInterval               1
+ --- 
+ ProblemType: Bug
+ ApportVersion: 2.28.1-0ubuntu3.1
+ Architecture: amd64
+ AudioDevicesInUse:
+  USER        PID ACCESS COMMAND
+  /dev/snd/seq:        ubuntu     2115 F.... pipewire
+  /dev/snd/controlC0:  ubuntu     2123 F.... wireplumber
+ CRDA: N/A
+ CasperMD5CheckResult: pass
+ DistroRelease: Ubuntu 24.04
+ InstallationDate: Installed on 2024-10-18 (8 days ago)
+ InstallationMedia: Ubuntu 24.04.1 LTS "Noble Numbat" - Release amd64 
(20240827.1)
+ MachineType: Dell Inc. Dell Pro 14 Premium PA14250
+ Package: usbio-drivers
+ ProcFB: 0 simpledrmdrmfb
+ ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.11.0-1006-oem 
root=UUID=32c3d524-0a3b-48e2-802c-9cd4ca0503a3 ro recovery nomodeset 
dis_ucode_ldr
+ ProcVersionSignature: Ubuntu 6.11.0-1006.6-oem 6.11.0
+ RelatedPackageVersions:
+  linux-restricted-modules-6.11.0-1006-oem N/A
+  linux-backports-modules-6.11.0-1006-oem  N/A
+  linux-firmware                           
20240318.git3b128b60-0ubuntu2.4+exp.23
+ Tags: noble
+ Uname: Linux 6.11.0-1006-oem x86_64
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups: N/A
+ _MarkForUpload: True
+ dmi.bios.date: 09/06/2024
+ dmi.bios.release: 89.7
+ dmi.bios.vendor: Dell Inc.
+ dmi.bios.version: 89.7.31
+ dmi.board.vendor: Dell Inc.
+ dmi.chassis.asset.tag: AFTPASS
+ dmi.chassis.type: 10
+ dmi.chassis.vendor: Dell Inc.
+ dmi.ec.firmware.release: 137.1
+ dmi.modalias: 
dmi:bvnDellInc.:bvr89.7.31:bd09/06/2024:br89.7:efr137.1:svnDellInc.:pnDellPro14PremiumPA14250:pvr:rvnDellInc.:rn:rvr:cvnDellInc.:ct10:cvr:sku0CE4:
+ dmi.product.family: Dell Pro Laptops
+ dmi.product.name: Dell Pro 14 Premium PA14250
+ dmi.product.sku: 0CE4
+ dmi.sys.vendor: Dell Inc.

** Attachment added: "AlsaInfo.txt"
   
https://bugs.launchpad.net/bugs/2080622/+attachment/5831770/+files/AlsaInfo.txt

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/2080622

Title:
  support USB bridge device 06cb:0701 Synaptics, Inc. SVP7500

Status in linux package in Ubuntu:
  New
Status in usbio-drivers package in Ubuntu:
  In Progress
Status in linux source package in Oracular:
  New
Status in usbio-drivers source package in Oracular:
  In Progress
Status in linux source package in Plucky:
  New
Status in usbio-drivers source package in Plucky:
  In Progress

Bug description:
  [SRU Justification]

  [Impact]

  New oem platforms adopts a separate usbio chip vendor.

  [Fix]

  Proposed fix: https://github.com/intel/usbio-drivers/pull/29

  [Test Case]

  [Where problems could occur]
  [Other Info]

  ========== original bug report ==========

  Proposed fix: https://github.com/intel/usbio-drivers/pull/29

  $ lsusb -v -v -v -d 06cb:0701
  Bus 003 Device 004: ID 06cb:0701 Synaptics, Inc. SVP7500
  ...

  ---
  ProblemType: Bug
  ApportVersion: 2.28.1-0ubuntu3.1
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/seq:        ubuntu     2115 F.... pipewire
   /dev/snd/controlC0:  ubuntu     2123 F.... wireplumber
  CRDA: N/A
  CasperMD5CheckResult: pass
  DistroRelease: Ubuntu 24.04
  InstallationDate: Installed on 2024-10-18 (8 days ago)
  InstallationMedia: Ubuntu 24.04.1 LTS "Noble Numbat" - Release amd64 
(20240827.1)
  MachineType: Dell Inc. Dell Pro 14 Premium PA14250
  Package: usbio-drivers
  ProcFB: 0 simpledrmdrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.11.0-1006-oem 
root=UUID=32c3d524-0a3b-48e2-802c-9cd4ca0503a3 ro recovery nomodeset 
dis_ucode_ldr
  ProcVersionSignature: Ubuntu 6.11.0-1006.6-oem 6.11.0
  RelatedPackageVersions:
   linux-restricted-modules-6.11.0-1006-oem N/A
   linux-backports-modules-6.11.0-1006-oem  N/A
   linux-firmware                           
20240318.git3b128b60-0ubuntu2.4+exp.23
  Tags: noble
  Uname: Linux 6.11.0-1006-oem x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: N/A
  _MarkForUpload: True
  dmi.bios.date: 09/06/2024
  dmi.bios.release: 89.7
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: 89.7.31
  dmi.board.vendor: Dell Inc.
  dmi.chassis.asset.tag: AFTPASS
  dmi.chassis.type: 10
  dmi.chassis.vendor: Dell Inc.
  dmi.ec.firmware.release: 137.1
  dmi.modalias: 
dmi:bvnDellInc.:bvr89.7.31:bd09/06/2024:br89.7:efr137.1:svnDellInc.:pnDellPro14PremiumPA14250:pvr:rvnDellInc.:rn:rvr:cvnDellInc.:ct10:cvr:sku0CE4:
  dmi.product.family: Dell Pro Laptops
  dmi.product.name: Dell Pro 14 Premium PA14250
  dmi.product.sku: 0CE4
  dmi.sys.vendor: Dell Inc.
  --- 
  ProblemType: Bug
  ApportVersion: 2.28.1-0ubuntu3.1
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/seq:        gdm        1423 F.... pipewire
   /dev/snd/controlC0:  gdm        1426 F.... wireplumber
  CRDA: N/A
  CasperMD5CheckResult: pass
  DistroRelease: Ubuntu 24.04
  InstallationDate: Installed on 2024-10-18 (8 days ago)
  InstallationMedia: Ubuntu 24.04.1 LTS "Noble Numbat" - Release amd64 
(20240827.1)
  MachineType: Dell Inc. Dell Pro 14 Premium PA14250
  Package: usbio-drivers
  ProcFB: 0 xedrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.11.0-9006-oem 
root=UUID=32c3d524-0a3b-48e2-802c-9cd4ca0503a3 ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 6.11.0-9006.6+exp.23-oem 6.11.0
  RelatedPackageVersions:
   linux-restricted-modules-6.11.0-9006-oem N/A
   linux-backports-modules-6.11.0-9006-oem  N/A
   linux-firmware                           
20240318.git3b128b60-0ubuntu2.4+exp.23
  Tags: noble
  Uname: Linux 6.11.0-9006-oem x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: N/A
  _MarkForUpload: True
  dmi.bios.date: 09/06/2024
  dmi.bios.release: 89.7
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: 89.7.31
  dmi.board.vendor: Dell Inc.
  dmi.chassis.asset.tag: AFTPASS
  dmi.chassis.type: 10
  dmi.chassis.vendor: Dell Inc.
  dmi.ec.firmware.release: 137.1
  dmi.modalias: 
dmi:bvnDellInc.:bvr89.7.31:bd09/06/2024:br89.7:efr137.1:svnDellInc.:pnDellPro14PremiumPA14250:pvr:rvnDellInc.:rn:rvr:cvnDellInc.:ct10:cvr:sku0CE4:
  dmi.product.family: Dell Pro Laptops
  dmi.product.name: Dell Pro 14 Premium PA14250
  dmi.product.sku: 0CE4
  dmi.sys.vendor: Dell Inc.

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/2080622/+subscriptions


-- 
Mailing list: https://launchpad.net/~kernel-packages
Post to     : kernel-packages@lists.launchpad.net
Unsubscribe : https://launchpad.net/~kernel-packages
More help   : https://help.launchpad.net/ListHelp

Reply via email to