Public bug reported:
Dear Developers,
I previously encountered an issue with my Dell laptop where I could not
fill in the password field on the login screen after it had been asleep.
While this issue is less severe now (I can fill in the password field
after the laptop has been asleep for several hours), the fingerprint
authentication method no longer works, which is somewhat inconvenient.
Additionally, on the login screen, only the "Suspend" button is visible,
with no options for shutdown or restart.
After entering the password, the laptop returns to normal functionality.
However, I find it unusual that the fingerprint authentication method
fails to work after sleep.
As per the recommendation of one of your developers, I have included the
output of the command journalctl -b -1 -r in the attachments.
Thank you very much.
ProblemType: Bug
DistroRelease: Ubuntu 24.04
Package: linux-image-6.8.0-45-generic 6.8.0-45.45
ProcVersionSignature: Ubuntu 6.8.0-45.45-generic 6.8.12
Uname: Linux 6.8.0-45-generic x86_64
ApportVersion: 2.28.1-0ubuntu3.1
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/seq: qd91 2794 F.... pipewire
/dev/snd/controlC0: qd91 2799 F.... wireplumber
CRDA: N/A
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Tue Oct 1 20:53:24 2024
InstallationDate: Installed on 2024-02-08 (236 days ago)
InstallationMedia: Ubuntu 22.04.3 LTS "Jammy Jellyfish" - Release amd64
(20230807.2)
MachineType: Dell Inc. Latitude 5420
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.8.0-45-generic
root=UUID=02738a08-52ac-4d19-88c9-cacd3b303bbb ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-6.8.0-45-generic N/A
linux-backports-modules-6.8.0-45-generic N/A
linux-firmware 20240318.git3b128b60-0ubuntu2.4
SourcePackage: linux
UpgradeStatus: Upgraded to noble on 2024-05-22 (132 days ago)
dmi.bios.date: 11/10/2023
dmi.bios.release: 1.33
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.33.0
dmi.board.name: 0772C9
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias:
dmi:bvnDellInc.:bvr1.33.0:bd11/10/2023:br1.33:svnDellInc.:pnLatitude5420:pvr:rvnDellInc.:rn0772C9:rvrA00:cvnDellInc.:ct10:cvr:sku0A20:
dmi.product.family: Latitude
dmi.product.name: Latitude 5420
dmi.product.sku: 0A20
dmi.sys.vendor: Dell Inc.
** Affects: linux (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug noble wayland-session
** Attachment added: "journalctl -b -1 -r output"
https://bugs.launchpad.net/bugs/2083448/+attachment/5823859/+files/journal_output.txt
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You received this bug notification because you are a member of Kernel
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https://bugs.launchpad.net/bugs/2083448
Title:
Issues after sleeping, with authentication by fingerprint
Status in linux package in Ubuntu:
New
Bug description:
Dear Developers,
I previously encountered an issue with my Dell laptop where I could
not fill in the password field on the login screen after it had been
asleep.
While this issue is less severe now (I can fill in the password field
after the laptop has been asleep for several hours), the fingerprint
authentication method no longer works, which is somewhat inconvenient.
Additionally, on the login screen, only the "Suspend" button is
visible, with no options for shutdown or restart.
After entering the password, the laptop returns to normal
functionality.
However, I find it unusual that the fingerprint authentication method
fails to work after sleep.
As per the recommendation of one of your developers, I have included
the output of the command journalctl -b -1 -r in the attachments.
Thank you very much.
ProblemType: Bug
DistroRelease: Ubuntu 24.04
Package: linux-image-6.8.0-45-generic 6.8.0-45.45
ProcVersionSignature: Ubuntu 6.8.0-45.45-generic 6.8.12
Uname: Linux 6.8.0-45-generic x86_64
ApportVersion: 2.28.1-0ubuntu3.1
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/seq: qd91 2794 F.... pipewire
/dev/snd/controlC0: qd91 2799 F.... wireplumber
CRDA: N/A
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Tue Oct 1 20:53:24 2024
InstallationDate: Installed on 2024-02-08 (236 days ago)
InstallationMedia: Ubuntu 22.04.3 LTS "Jammy Jellyfish" - Release amd64
(20230807.2)
MachineType: Dell Inc. Latitude 5420
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.8.0-45-generic
root=UUID=02738a08-52ac-4d19-88c9-cacd3b303bbb ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-6.8.0-45-generic N/A
linux-backports-modules-6.8.0-45-generic N/A
linux-firmware 20240318.git3b128b60-0ubuntu2.4
SourcePackage: linux
UpgradeStatus: Upgraded to noble on 2024-05-22 (132 days ago)
dmi.bios.date: 11/10/2023
dmi.bios.release: 1.33
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.33.0
dmi.board.name: 0772C9
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias:
dmi:bvnDellInc.:bvr1.33.0:bd11/10/2023:br1.33:svnDellInc.:pnLatitude5420:pvr:rvnDellInc.:rn0772C9:rvrA00:cvnDellInc.:ct10:cvr:sku0A20:
dmi.product.family: Latitude
dmi.product.name: Latitude 5420
dmi.product.sku: 0A20
dmi.sys.vendor: Dell Inc.
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