Public bug reported:

Description: I am experiencing an issue with my Galaxy Book 4 where,
after disconnecting the notebook from the power supply (AC) and
suspending it, using it on battery for a while, the battery does not
start charging again when I reconnect the charger. This happens after
any period of use without being plugged in.

Steps to reproduce:

    Connect the notebook to the charger.
    Disconnect the charger and suspend the notebook.
    Use the notebook unplugged
    Reconnect the charger.

Expected behavior: The battery should start charging as soon as the
charger is reconnected.

Observed behavior: The battery remains at the same percentage and does
not charge.

ProblemType: Bug
DistroRelease: Ubuntu 24.04
Package: linux-image-6.8.0-45-generic 6.8.0-45.45
ProcVersionSignature: Ubuntu 6.8.0-45.45-generic 6.8.12
Uname: Linux 6.8.0-45-generic x86_64
ApportVersion: 2.28.1-0ubuntu3.1
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/seq:        felipe     1798 F.... pipewire
 /dev/snd/controlC0:  felipe     1798 F.... pipewire
                      felipe     1803 F.... wireplumber
CasperMD5CheckResult: unknown
CurrentDesktop: ubuntu:GNOME
Date: Sun Sep 22 15:58:19 2024
InstallationDate: Installed on 2024-08-16 (37 days ago)
InstallationMedia: Ubuntu 24.04 LTS "Noble Numbat" - Release amd64 (20240424)
MachineType: SAMSUNG ELECTRONICS CO., LTD. 750XGK
ProcEnviron:
 LANG=en_US.UTF-8
 PATH=(custom, no user)
 SHELL=/bin/bash
 XDG_RUNTIME_DIR=<set>
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.8.0-45-generic 
root=UUID=07d7e1fc-ff25-4e07-aed8-b4e8fd1703f0 ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-6.8.0-45-generic N/A
 linux-backports-modules-6.8.0-45-generic  N/A
 linux-firmware                            20240318.git3b128b60-0ubuntu2.3
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 04/09/2024
dmi.bios.release: 5.27
dmi.bios.vendor: American Megatrends International, LLC.
dmi.bios.version: P02CFP.015.240409.HQ
dmi.board.asset.tag: No Asset Tag
dmi.board.name: NP750XGJ-KG2BR
dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD.
dmi.board.version: SGLB701A0F-C01-G002-S0001+10.0.22631
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD.
dmi.chassis.version: N/A
dmi.modalias: 
dmi:bvnAmericanMegatrendsInternational,LLC.:bvrP02CFP.015.240409.HQ:bd04/09/2024:br5.27:svnSAMSUNGELECTRONICSCO.,LTD.:pn750XGK:pvrP02CFP:rvnSAMSUNGELECTRONICSCO.,LTD.:rnNP750XGJ-KG2BR:rvrSGLB701A0F-C01-G002-S0001+10.0.22631:cvnSAMSUNGELECTRONICSCO.,LTD.:ct10:cvrN/A:skuSCAI-A5A5-A5A5-RPLU-PCFP:
dmi.product.family: Galaxy Book4
dmi.product.name: 750XGK
dmi.product.sku: SCAI-A5A5-A5A5-RPLU-PCFP
dmi.product.version: P02CFP
dmi.sys.vendor: SAMSUNG ELECTRONICS CO., LTD.

** Affects: linux (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug noble wayland-session

** Description changed:

  Description: I am experiencing an issue with my Galaxy Book 4 where,
  after disconnecting the notebook from the power supply (AC) and
- suspending it, or using it on battery for a while, the battery does not
+ suspending it, using it on battery for a while, the battery does not
  start charging again when I reconnect the charger. This happens after
  any period of use without being plugged in.
  
  Steps to reproduce:
  
-     Connect the notebook to the charger.
-     Disconnect the charger and suspend the notebook.
-     Wait for a period of time.
-     Reconnect the charger.
+     Connect the notebook to the charger.
+     Disconnect the charger and suspend the notebook.
+     Use the notebook unplugged
+     Reconnect the charger.
  
  Expected behavior: The battery should start charging as soon as the
  charger is reconnected.
  
  Observed behavior: The battery remains at the same percentage and does
  not charge.
  
  ProblemType: Bug
  DistroRelease: Ubuntu 24.04
  Package: linux-image-6.8.0-45-generic 6.8.0-45.45
  ProcVersionSignature: Ubuntu 6.8.0-45.45-generic 6.8.12
  Uname: Linux 6.8.0-45-generic x86_64
  ApportVersion: 2.28.1-0ubuntu3.1
  Architecture: amd64
  AudioDevicesInUse:
-  USER        PID ACCESS COMMAND
-  /dev/snd/seq:        felipe     1798 F.... pipewire
-  /dev/snd/controlC0:  felipe     1798 F.... pipewire
-                       felipe     1803 F.... wireplumber
+  USER        PID ACCESS COMMAND
+  /dev/snd/seq:        felipe     1798 F.... pipewire
+  /dev/snd/controlC0:  felipe     1798 F.... pipewire
+                       felipe     1803 F.... wireplumber
  CasperMD5CheckResult: unknown
  CurrentDesktop: ubuntu:GNOME
  Date: Sun Sep 22 15:58:19 2024
  InstallationDate: Installed on 2024-08-16 (37 days ago)
  InstallationMedia: Ubuntu 24.04 LTS "Noble Numbat" - Release amd64 (20240424)
  MachineType: SAMSUNG ELECTRONICS CO., LTD. 750XGK
  ProcEnviron:
-  LANG=en_US.UTF-8
-  PATH=(custom, no user)
-  SHELL=/bin/bash
-  XDG_RUNTIME_DIR=<set>
+  LANG=en_US.UTF-8
+  PATH=(custom, no user)
+  SHELL=/bin/bash
+  XDG_RUNTIME_DIR=<set>
  ProcFB: 0 i915drmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.8.0-45-generic 
root=UUID=07d7e1fc-ff25-4e07-aed8-b4e8fd1703f0 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
-  linux-restricted-modules-6.8.0-45-generic N/A
-  linux-backports-modules-6.8.0-45-generic  N/A
-  linux-firmware                            20240318.git3b128b60-0ubuntu2.3
+  linux-restricted-modules-6.8.0-45-generic N/A
+  linux-backports-modules-6.8.0-45-generic  N/A
+  linux-firmware                            20240318.git3b128b60-0ubuntu2.3
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 04/09/2024
  dmi.bios.release: 5.27
  dmi.bios.vendor: American Megatrends International, LLC.
  dmi.bios.version: P02CFP.015.240409.HQ
  dmi.board.asset.tag: No Asset Tag
  dmi.board.name: NP750XGJ-KG2BR
  dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD.
  dmi.board.version: SGLB701A0F-C01-G002-S0001+10.0.22631
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD.
  dmi.chassis.version: N/A
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInternational,LLC.:bvrP02CFP.015.240409.HQ:bd04/09/2024:br5.27:svnSAMSUNGELECTRONICSCO.,LTD.:pn750XGK:pvrP02CFP:rvnSAMSUNGELECTRONICSCO.,LTD.:rnNP750XGJ-KG2BR:rvrSGLB701A0F-C01-G002-S0001+10.0.22631:cvnSAMSUNGELECTRONICSCO.,LTD.:ct10:cvrN/A:skuSCAI-A5A5-A5A5-RPLU-PCFP:
  dmi.product.family: Galaxy Book4
  dmi.product.name: 750XGK
  dmi.product.sku: SCAI-A5A5-A5A5-RPLU-PCFP
  dmi.product.version: P02CFP
  dmi.sys.vendor: SAMSUNG ELECTRONICS CO., LTD.

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https://bugs.launchpad.net/bugs/2081652

Title:
  Battery not charging after suspend on Galaxy Book 4

Status in linux package in Ubuntu:
  New

Bug description:
  Description: I am experiencing an issue with my Galaxy Book 4 where,
  after disconnecting the notebook from the power supply (AC) and
  suspending it, using it on battery for a while, the battery does not
  start charging again when I reconnect the charger. This happens after
  any period of use without being plugged in.

  Steps to reproduce:

      Connect the notebook to the charger.
      Disconnect the charger and suspend the notebook.
      Use the notebook unplugged
      Reconnect the charger.

  Expected behavior: The battery should start charging as soon as the
  charger is reconnected.

  Observed behavior: The battery remains at the same percentage and does
  not charge.

  ProblemType: Bug
  DistroRelease: Ubuntu 24.04
  Package: linux-image-6.8.0-45-generic 6.8.0-45.45
  ProcVersionSignature: Ubuntu 6.8.0-45.45-generic 6.8.12
  Uname: Linux 6.8.0-45-generic x86_64
  ApportVersion: 2.28.1-0ubuntu3.1
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/seq:        felipe     1798 F.... pipewire
   /dev/snd/controlC0:  felipe     1798 F.... pipewire
                        felipe     1803 F.... wireplumber
  CasperMD5CheckResult: unknown
  CurrentDesktop: ubuntu:GNOME
  Date: Sun Sep 22 15:58:19 2024
  InstallationDate: Installed on 2024-08-16 (37 days ago)
  InstallationMedia: Ubuntu 24.04 LTS "Noble Numbat" - Release amd64 (20240424)
  MachineType: SAMSUNG ELECTRONICS CO., LTD. 750XGK
  ProcEnviron:
   LANG=en_US.UTF-8
   PATH=(custom, no user)
   SHELL=/bin/bash
   XDG_RUNTIME_DIR=<set>
  ProcFB: 0 i915drmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.8.0-45-generic 
root=UUID=07d7e1fc-ff25-4e07-aed8-b4e8fd1703f0 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-6.8.0-45-generic N/A
   linux-backports-modules-6.8.0-45-generic  N/A
   linux-firmware                            20240318.git3b128b60-0ubuntu2.3
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 04/09/2024
  dmi.bios.release: 5.27
  dmi.bios.vendor: American Megatrends International, LLC.
  dmi.bios.version: P02CFP.015.240409.HQ
  dmi.board.asset.tag: No Asset Tag
  dmi.board.name: NP750XGJ-KG2BR
  dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD.
  dmi.board.version: SGLB701A0F-C01-G002-S0001+10.0.22631
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD.
  dmi.chassis.version: N/A
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInternational,LLC.:bvrP02CFP.015.240409.HQ:bd04/09/2024:br5.27:svnSAMSUNGELECTRONICSCO.,LTD.:pn750XGK:pvrP02CFP:rvnSAMSUNGELECTRONICSCO.,LTD.:rnNP750XGJ-KG2BR:rvrSGLB701A0F-C01-G002-S0001+10.0.22631:cvnSAMSUNGELECTRONICSCO.,LTD.:ct10:cvrN/A:skuSCAI-A5A5-A5A5-RPLU-PCFP:
  dmi.product.family: Galaxy Book4
  dmi.product.name: 750XGK
  dmi.product.sku: SCAI-A5A5-A5A5-RPLU-PCFP
  dmi.product.version: P02CFP
  dmi.sys.vendor: SAMSUNG ELECTRONICS CO., LTD.

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