Public bug reported: Since kernel 6.8, the screen has been going black intermittently and unpredictably for several seconds. Sometimes it happens several times in a row over half a minute or so, and other times just once. It happens regularly.
dmesg shows this type of error every time: [ 7912.265657] usb 1-9: USB disconnect, device number 17 [ 7913.557402] usb 1-9: new full-speed USB device number 18 using xhci_hcd [ 7913.685271] usb 1-9: New USB device found, idVendor=1fd2, idProduct=8105, bcdDevice= 1.00 [ 7913.685275] usb 1-9: New USB device strings: Mfr=1, Product=2, SerialNumber=0 [ 7913.685277] usb 1-9: Product: LGDisplay Incell Touch [ 7913.685278] usb 1-9: Manufacturer: Melfas [ 7913.690820] input: Melfas LGDisplay Incell Touch as /devices/pci0000:00/0000:00:14.0/usb1/1-9/1-9:1.0/0003:1FD2:8105.001F/input/input45 [ 7913.691112] hid-multitouch 0003:1FD2:8105.001F: input,hidraw2: USB HID v1.11 Device [Melfas LGDisplay Incell Touch] on usb-0000:00:14.0-9/input0 [ 7913.691960] hid-generic 0003:1FD2:8105.0020: hiddev1,hidraw3: USB HID v1.11 Device [Melfas LGDisplay Incell Touch] on usb-0000:00:14.0-9/input1 This is quite possibly connected to bug #2049248 because the workaround that has been pointed out to me works also for this bug. WORKAROUND: >From what I understand, Canonical's kernel has had some drivers removed, causing this problem. I am now using the kernel as provided by Zabbly [1], which is Canonical's kernel but with the drivers left in. [1] https://github.com/zabbly/linux Discussion on Ubuntu Forums for this bug [2] and bug #2049248 [3]. [2] https://ubuntuforums.org/showthread.php?t=2499896 [3] https://ubuntuforums.org/showthread.php?t=2494260 Software: Ubuntu 22.04 with Pro enabled. Hardware: Dell OptiPlex 5480 AIO All-In-One with a touchscreen monitor ProblemType: Bug DistroRelease: Ubuntu 22.04 Package: linux-image-6.8.0-40-generic 6.8.0-40.40~22.04.3 ProcVersionSignature: Ubuntu 6.8.0-40.40~22.04.3-generic 6.8.12 Uname: Linux 6.8.0-40-generic x86_64 ApportVersion: 2.20.11-0ubuntu82.6 Architecture: amd64 CasperMD5CheckResult: pass CurrentDesktop: ubuntu:GNOME Date: Wed Aug 28 12:56:20 2024 InstallationDate: Installed on 2022-08-28 (731 days ago) InstallationMedia: Ubuntu 22.04.1 LTS "Jammy Jellyfish" - Release amd64 (20220809.1) SourcePackage: linux-signed-hwe-6.8 UpgradeStatus: No upgrade log present (probably fresh install) ** Affects: linux-signed-hwe-6.8 (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug jammy -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux-signed-hwe-6.8 in Ubuntu. https://bugs.launchpad.net/bugs/2078054 Title: Kernel 6.8 causes the screen to intermittently go black for several seconds Status in linux-signed-hwe-6.8 package in Ubuntu: New Bug description: Since kernel 6.8, the screen has been going black intermittently and unpredictably for several seconds. Sometimes it happens several times in a row over half a minute or so, and other times just once. It happens regularly. dmesg shows this type of error every time: [ 7912.265657] usb 1-9: USB disconnect, device number 17 [ 7913.557402] usb 1-9: new full-speed USB device number 18 using xhci_hcd [ 7913.685271] usb 1-9: New USB device found, idVendor=1fd2, idProduct=8105, bcdDevice= 1.00 [ 7913.685275] usb 1-9: New USB device strings: Mfr=1, Product=2, SerialNumber=0 [ 7913.685277] usb 1-9: Product: LGDisplay Incell Touch [ 7913.685278] usb 1-9: Manufacturer: Melfas [ 7913.690820] input: Melfas LGDisplay Incell Touch as /devices/pci0000:00/0000:00:14.0/usb1/1-9/1-9:1.0/0003:1FD2:8105.001F/input/input45 [ 7913.691112] hid-multitouch 0003:1FD2:8105.001F: input,hidraw2: USB HID v1.11 Device [Melfas LGDisplay Incell Touch] on usb-0000:00:14.0-9/input0 [ 7913.691960] hid-generic 0003:1FD2:8105.0020: hiddev1,hidraw3: USB HID v1.11 Device [Melfas LGDisplay Incell Touch] on usb-0000:00:14.0-9/input1 This is quite possibly connected to bug #2049248 because the workaround that has been pointed out to me works also for this bug. WORKAROUND: From what I understand, Canonical's kernel has had some drivers removed, causing this problem. I am now using the kernel as provided by Zabbly [1], which is Canonical's kernel but with the drivers left in. [1] https://github.com/zabbly/linux Discussion on Ubuntu Forums for this bug [2] and bug #2049248 [3]. [2] https://ubuntuforums.org/showthread.php?t=2499896 [3] https://ubuntuforums.org/showthread.php?t=2494260 Software: Ubuntu 22.04 with Pro enabled. Hardware: Dell OptiPlex 5480 AIO All-In-One with a touchscreen monitor ProblemType: Bug DistroRelease: Ubuntu 22.04 Package: linux-image-6.8.0-40-generic 6.8.0-40.40~22.04.3 ProcVersionSignature: Ubuntu 6.8.0-40.40~22.04.3-generic 6.8.12 Uname: Linux 6.8.0-40-generic x86_64 ApportVersion: 2.20.11-0ubuntu82.6 Architecture: amd64 CasperMD5CheckResult: pass CurrentDesktop: ubuntu:GNOME Date: Wed Aug 28 12:56:20 2024 InstallationDate: Installed on 2022-08-28 (731 days ago) InstallationMedia: Ubuntu 22.04.1 LTS "Jammy Jellyfish" - Release amd64 (20220809.1) SourcePackage: linux-signed-hwe-6.8 UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux-signed-hwe-6.8/+bug/2078054/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
