Thanks for providing the info as requested. I will go over the data.
** Changed in: linux (Ubuntu)
Status: Incomplete => New
** Changed in: linux (Ubuntu)
Importance: Undecided => Medium
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https://bugs.launchpad.net/bugs/2077504
Title:
Dell vostro 5481 does not go to suspend
Status in linux package in Ubuntu:
New
Bug description:
The system gets stuck with black screen and I have to shut it down
manually. On restart and shutdown it works normally.
System info:
[code]
Kernel: 6.8.0-41-generic arch: x86_64 bits: 64 compiler: gcc v: 13.2.0
clocksource: tsc
Desktop: Cinnamon v: 6.2.9 tk: GTK v: 3.24.41 wm: Muffin v: 6.2.0 tools:
cinnamon-screensaver
vt: 7 dm: LightDM v: 1.30.0 Distro: Linux Mint 22 Wilma base: Ubuntu
24.04 noble
Machine:
Type: Laptop System: Dell product: Vostro 5481 v: N/A serial: <superuser
required> Chassis:
type: 10 serial: <superuser required>
Mobo: Dell model: 05H37Y v: A00 serial: <superuser required> part-nu: 08A7
uuid: <superuser required> UEFI: Dell v: 2.18.0 date: 11/11/2022
Battery:
ID-1: BAT0 charge: 39.1 Wh (100.0%) condition: 39.1/42.0 Wh (93.1%) volts:
12.6 min: 11.4
model: BYD DELL FW8KR38 type: Li-ion serial: <filter> status: full
CPU:
Info: quad core model: Intel Core i7-8565U bits: 64 type: MT MCP smt:
enabled arch: Whiskey Lake
rev: B cache: L1: 256 KiB L2: 1024 KiB L3: 8 MiB
Speed (MHz): avg: 1631 high: 1831 min/max: 400/4600 cores: 1: 1831 2: 1806
3: 1811 4: 1801
5: 400 6: 1800 7: 1800 8: 1800 bogomips: 31999
Flags: avx avx2 ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx
Graphics:
Device-1: Intel WhiskeyLake-U GT2 [UHD Graphics 620] vendor: Dell driver:
i915 v: kernel
arch: Gen-9.5 ports: active: DP-1 off: eDP-1 empty: HDMI-A-1,HDMI-A-2
bus-ID: 00:02.0
chip-ID: 8086:3ea0 class-ID: 0300
Device-2: NVIDIA GM108M [GeForce MX130] vendor: Dell driver: nvidia v:
535.183.01 arch: Maxwell
pcie: speed: 2.5 GT/s lanes: 4 bus-ID: 02:00.0 chip-ID: 10de:174d
class-ID: 0302
Device-3: Realtek Integrated_Webcam_HD driver: uvcvideo type: USB rev: 2.0
speed: 480 Mb/s
lanes: 1 bus-ID: 1-6:4 chip-ID: 0bda:5521 class-ID: 0e02 serial: <filter>
Display: x11 server: X.Org v: 21.1.11 with: Xwayland v: 23.2.6 driver: X:
loaded: modesetting,nvidia unloaded: fbdev,nouveau,vesa dri: iris gpu:
i915 display-ID: :0
screens: 1
Screen-1: 0 s-res: 3840x2160 s-dpi: 96 s-size: 1015x571mm (39.96x22.48")
s-diag: 1165mm (45.85")
Monitor-1: DP-1 pos: primary model: Acer B277K serial: <filter> res:
3840x2160 hz: 60 dpi: 164
size: 596x336mm (23.46x13.23") diag: 684mm (26.9") modes: max: 3840x2160
min: 640x480
Monitor-2: eDP-1 note: disabled model: AU Optronics 0x453d res: 3840x2160
dpi: 158
size: 309x174mm (12.17x6.85") diag: 355mm (14") modes: 1920x1080
API: EGL v: 1.5 hw: drv: intel iris drv: nvidia platforms: device: 0 drv:
nvidia device: 1
drv: iris device: 3 drv: swrast surfaceless: drv: nvidia x11: drv: iris
inactive: gbm,wayland,device-2
API: OpenGL v: 4.6.0 compat-v: 4.5 vendor: intel mesa v: 24.0.9-0ubuntu0.1
glx-v: 1.4
direct-render: yes renderer: Mesa Intel UHD Graphics 620 (WHL GT2)
device-ID: 8086:3ea0
Audio:
Device-1: Intel Cannon Point-LP High Definition Audio vendor: Dell driver:
snd_hda_intel
v: kernel bus-ID: 00:1f.3 chip-ID: 8086:9dc8 class-ID: 0403
API: ALSA v: k6.8.0-40-generic status: kernel-api
Server-1: PipeWire v: 1.0.5 status: active with: 1: pipewire-pulse status:
active
2: wireplumber status: active 3: pipewire-alsa type: plugin
Network:
Device-1: Intel Cannon Point-LP CNVi [Wireless-AC] driver: iwlwifi v:
kernel bus-ID: 00:14.3
chip-ID: 8086:9df0 class-ID: 0280
IF: wlo1 state: up mac: <filter>
Device-2: Realtek RTL8111/8168/8211/8411 PCI Express Gigabit Ethernet
vendor: Dell RTL8111/8168/8411 driver: r8169 v: kernel pcie: speed:
Unknown lanes: 63 port: 3000
bus-ID: 03:00.0 chip-ID: 10ec:8168 class-ID: 0200
IF: enp3s0 state: down mac: <filter>
Bluetooth:
Device-1: Intel Bluetooth 9460/9560 Jefferson Peak (JfP) driver: btusb v:
0.8 type: USB rev: 2.0
speed: 12 Mb/s lanes: 1 bus-ID: 1-10:5 chip-ID: 8087:0aaa class-ID: e001
Report: hciconfig ID: hci0 rfk-id: 1 state: up address: <filter> bt-v: 5.1
lmp-v: 10 sub-v: 100
hci-v: 10 rev: 100 class-ID: 7c010c
Drives:
Local Storage: total: 1.38 TiB used: 406.21 GiB (28.8%)
ID-1: /dev/nvme0n1 vendor: Transcend model: TS512GMTE220S size: 476.94 GiB
speed: 31.6 Gb/s
lanes: 4 tech: SSD serial: <filter> fw-rev: 42A7T36A temp: 40.9 C scheme:
GPT
ID-2: /dev/sda vendor: Western Digital model: WD10SPZX-24Z10T0 size: 931.51
GiB speed: 6.0 Gb/s
tech: HDD rpm: 5400 serial: <filter> fw-rev: 1A01
Partition:
ID-1: / size: 467.89 GiB used: 120.09 GiB (25.7%) fs: ext4 dev:
/dev/nvme0n1p2
ID-2: /boot/efi size: 511 MiB used: 24.5 MiB (4.8%) fs: vfat dev:
/dev/nvme0n1p1
Swap:
ID-1: swap-1 type: file size: 2 GiB used: 0 KiB (0.0%) priority: -2 file:
/swapfile
USB:
Hub-1: 1-0:1 info: hi-speed hub with single TT ports: 12 rev: 2.0 speed:
480 Mb/s lanes: 1
chip-ID: 1d6b:0002 class-ID: 0900
Device-1: 1-3:2 info: Logitech Unifying Receiver type: keyboard,mouse
driver: logitech-djreceiver,usbhid interfaces: 2 rev: 2.0 speed: 12 Mb/s
lanes: 1 power: 98mA
chip-ID: 046d:c534 class-ID: 0301
Device-2: 1-5:3 info: Shenzhen Goodix Fingerprint Reader type: <vendor
specific> driver: N/A
interfaces: 1 rev: 2.0 speed: 12 Mb/s lanes: 1 power: 100mA chip-ID:
27c6:538c class-ID: ff00
Device-3: 1-6:4 info: Realtek Integrated_Webcam_HD type: video driver:
uvcvideo interfaces: 2
rev: 2.0 speed: 480 Mb/s lanes: 1 power: 500mA chip-ID: 0bda:5521
class-ID: 0e02 serial: <filter>
Device-4: 1-10:5 info: Intel Bluetooth 9460/9560 Jefferson Peak (JfP) type:
bluetooth
driver: btusb interfaces: 2 rev: 2.0 speed: 12 Mb/s lanes: 1 power: 100mA
chip-ID: 8087:0aaa
class-ID: e001
Hub-2: 2-0:1 info: super-speed hub ports: 6 rev: 3.1 speed: 10 Gb/s lanes:
1 chip-ID: 1d6b:0003
class-ID: 0900
Sensors:
System Temperatures: cpu: 49.0 C mobo: 47.0 C
Fan Speeds (rpm): fan-1: 0
Repos:
Packages: 3326 pm: dpkg pkgs: 3296 pm: flatpak pkgs: 30
No active apt repos in: /etc/apt/sources.list
Active apt repos in: /etc/apt/sources.list.d/google-chrome.list
1: deb [arch=amd64] http: //dl.google.com/linux/chrome/deb/ stable main
Active apt repos in:
/etc/apt/sources.list.d/official-package-repositories.list
1: deb http: //mint.ipacct.com/packages wilma main upstream import
backport
2: deb http: //ubuntu.ipacct.com/ubuntu noble main restricted universe
multiverse
3: deb http: //ubuntu.ipacct.com/ubuntu noble-updates main restricted
universe multiverse
4: deb http: //ubuntu.ipacct.com/ubuntu noble-backports main restricted
universe multiverse
5: deb http: //security.ubuntu.com/ubuntu/ noble-security main restricted
universe multiverse
Active apt repos in: /etc/apt/sources.list.d/spotify.list
1: deb http: //repository.spotify.com stable non-free
Active apt repos in: /etc/apt/sources.list.d/teamviewer.list
1: deb [signed-by=/usr/share/keyrings/teamviewer-keyring.gpg] https:
//linux.teamviewer.com/deb stable main
Info:
Memory: total: 32 GiB note: est. available: 31.02 GiB used: 3.83 GiB (12.4%)
Processes: 324 Power: uptime: 3h 9m states: freeze,mem,disk suspend: s2idle
wakeups: 0
hibernate: platform Init: systemd v: 255 target: graphical (5) default:
graphical
Compilers: gcc: 13.2.0 alt: 9/11/12 Client: Unknown python3.12 client inxi:
3.3.34
[code]
---
ProblemType: Bug
ApportVersion: 2.28.1-0ubuntu3.1
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/seq: kiril 2233 F.... pipewire
/dev/snd/controlC0: kiril 2235 F.... wireplumber
CasperMD5CheckResult: unknown
CurrentDesktop: X-Cinnamon
DistroRelease: Linux Mint 22
InstallationDate: Installed on 2021-10-09 (1049 days ago)
InstallationMedia: Linux Mint 20.2 "Uma" - Release amd64 20210703
MachineType: Dell Inc. Vostro 5481
NonfreeKernelModules: nvidia_modeset nvidia
Package: linux (not installed)
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.8.0-41-generic
root=UUID=26307d7a-f2f8-4e23-8265-9baf03650cf2 ro quiet splash
ProcVersionSignature: Ubuntu 6.8.0-41.41-generic 6.8.12
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No
PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
linux-restricted-modules-6.8.0-41-generic N/A
linux-backports-modules-6.8.0-41-generic N/A
linux-firmware 20240318.git3b128b60-0ubuntu2.1
Tags: wilma
Uname: Linux 6.8.0-41-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 11/11/2022
dmi.bios.release: 2.18
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 2.18.0
dmi.board.name: 05H37Y
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias:
dmi:bvnDellInc.:bvr2.18.0:bd11/11/2022:br2.18:svnDellInc.:pnVostro5481:pvr:rvnDellInc.:rn05H37Y:rvrA00:cvnDellInc.:ct10:cvr:sku08A7:
dmi.product.family: Vostro
dmi.product.name: Vostro 5481
dmi.product.sku: 08A7
dmi.sys.vendor: Dell Inc.
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