AceLan Kao, Going the HP support route we all know will be extremely painful, if, I can convince their support to forward my query along to the right people.
Is there no method to debug or expose the reason for the failed PPM init and/or what the GPE17 triggers are called from? I am assuming if I go back to Windows 11, the cpu is calm and the interrupts are not happening. I am also assuming the issue to be that whatever the triggers are, the response is not expect or not happening, therefore the triggers continue. I found a similar bug that mentions the unloading the ucsi_acpi module. https://bugzilla.kernel.org/show_bug.cgi?id=217076 Bug 217076 - Charging causes high CPU usage on LG Gram laptops series Z90Q I would like some help identifying if it is similar in nature since that patch was very specific to those LG models. ** Bug watch added: Linux Kernel Bug Tracker #217076 https://bugzilla.kernel.org/show_bug.cgi?id=217076 -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/2073538 Title: kacpi_notify high cpu on interrupt gpe17 Status in linux package in Ubuntu: Incomplete Bug description: Picked up a HP laptop during July sales, and found the CPU soars to 80+ with kacpi_notify hitting GPE17. I would like some help finding the cause. Google searches were vague about masking the interrupt which did NOT help. If we can find what is calling the interrupts maybe we can better document a solution. top - 20:00:05 up 10 min, 1 user, load average: 86.24, 76.27, 42.44 Tasks: 453 total, 2 running, 451 sleeping, 0 stopped, 0 zombie %Cpu(s): 0.1 us, 8.5 sy, 0.0 ni, 91.4 id, 0.0 wa, 0.0 hi, 0.0 si, 0.0 st MiB Mem : 62040.5 total, 51595.7 free, 3166.0 used, 8146.3 buff/cache MiB Swap: 0.0 total, 0.0 free, 0.0 used. 58874.4 avail Mem PID USER PR NI VIRT RES SHR S %CPU %MEM TIME+ COMMAND 127 root 20 0 0 0 0 D 1.3 0.0 0:03.71 [kworker/11:1+kacpi_notify] 280 root 20 0 0 0 0 D 1.3 0.0 0:06.63 [kworker/5:5+kacpi_notify] 314 root 20 0 0 0 0 D 1.3 0.0 0:06.68 [kworker/5:12+kacpi_notify] ubuntu@ubuntu:~$ grep . -r /sys/firmware/acpi/interrupts/ | awk '$2 > 0' /sys/firmware/acpi/interrupts/sci: 1907 /sys/firmware/acpi/interrupts/gpe_all: 1907 /sys/firmware/acpi/interrupts/gpe17: 1907 EN enabled unmasked ProblemType: Bug DistroRelease: Ubuntu 24.04 Package: linux-image-6.8.0-31-generic 6.8.0-31.31 ProcVersionSignature: Ubuntu 6.8.0-31.31-generic 6.8.1 Uname: Linux 6.8.0-31-generic x86_64 NonfreeKernelModules: zfs ApportVersion: 2.28.1-0ubuntu2 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/seq: ubuntu 2813 F.... pipewire /dev/snd/controlC1: ubuntu 2815 F.... wireplumber /dev/snd/controlC0: ubuntu 2815 F.... wireplumber /dev/snd/controlC2: ubuntu 2815 F.... wireplumber CRDA: N/A CasperMD5CheckResult: unknown CasperVersion: 1.498 CloudArchitecture: x86_64 CloudID: nocloud CloudName: unknown CloudPlatform: nocloud CloudSubPlatform: seed-dir (/var/lib/cloud/seed/nocloud) CurrentDesktop: ubuntu:GNOME Date: Thu Jul 18 19:52:46 2024 LiveMediaBuild: Ubuntu 24.04 LTS "Noble Numbat" - Release amd64 (20240424) MachineType: HP Victus by HP Gaming Laptop 15-fb2xxx ProcEnviron: LANG=C.UTF-8 PATH=(custom, no user) SHELL=/bin/bash TERM=xterm-256color XDG_RUNTIME_DIR=<set> ProcFB: 0 amdgpudrmfb ProcKernelCmdLine: BOOT_IMAGE=/casper/vmlinuz --- quiet splash RelatedPackageVersions: linux-restricted-modules-6.8.0-31-generic N/A linux-backports-modules-6.8.0-31-generic N/A linux-firmware 20240318.git3b128b60-0ubuntu2 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 05/20/2024 dmi.bios.release: 15.3 dmi.bios.vendor: AMI dmi.bios.version: F.03 dmi.board.asset.tag: Base Board Asset Tag dmi.board.name: 8C2F dmi.board.vendor: HP dmi.board.version: 04.14 dmi.chassis.type: 10 dmi.chassis.vendor: HP dmi.chassis.version: Chassis Version dmi.ec.firmware.release: 4.14 dmi.modalias: dmi:bvnAMI:bvrF.03:bd05/20/2024:br15.3:efr4.14:svnHP:pnVictusbyHPGamingLaptop15-fb2xxx:pvr:rvnHP:rn8C2F:rvr04.14:cvnHP:ct10:cvrChassisVersion:skuA14MNUA#ABA: dmi.product.family: 103C_5335M7 HP Victus dmi.product.name: Victus by HP Gaming Laptop 15-fb2xxx dmi.product.sku: A14MNUA#ABA dmi.sys.vendor: HP To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/2073538/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp