** Changed in: linux (Ubuntu Noble)
Status: New => Triaged
** Changed in: linux (Ubuntu Mantic)
Status: New => Triaged
** Changed in: linux (Ubuntu Lunar)
Status: New => Triaged
** Changed in: linux (Ubuntu Jammy)
Status: New => Triaged
** Changed in: linux-oem-6.5 (Ubuntu Jammy)
Status: New => Triaged
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https://bugs.launchpad.net/bugs/2042054
Title:
22.04.3, zen 4 7840, screen turn white exception
Status in Linux:
New
Status in linux package in Ubuntu:
Triaged
Status in linux-oem-6.5 package in Ubuntu:
Invalid
Status in linux source package in Jammy:
Triaged
Status in linux-oem-6.5 source package in Jammy:
Triaged
Status in linux source package in Lunar:
Triaged
Status in linux-oem-6.5 source package in Lunar:
Invalid
Status in linux source package in Mantic:
Triaged
Status in linux-oem-6.5 source package in Mantic:
Invalid
Status in linux source package in Noble:
Triaged
Status in linux-oem-6.5 source package in Noble:
Invalid
Bug description:
My screen suddenly turned completely white, then only the bottom half
was white, but I can still operate the application window. When moving
the application window, the bottom half of the screen turns the Ubuntu
theme color.
Only lock and unlock the screen or turn off the screen can fix the
situation.
There are some photo about the exception attached.
ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: xorg 1:7.7+23ubuntu2
ProcVersionSignature: Ubuntu 6.5.0-1006.6-oem 6.5.3
Uname: Linux 6.5.0-1006-oem x86_64
ApportVersion: 2.20.11-0ubuntu82.5
Architecture: amd64
BootLog: Error: [Errno 13] ζιδΈε€: '/var/log/boot.log'
CasperMD5CheckResult: pass
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Tue Oct 31 12:26:24 2023
DistUpgraded: Fresh install
DistroCodename: jammy
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes, if not too technical
GraphicsCard:
Advanced Micro Devices, Inc. [AMD/ATI] Device [1002:15bf] (rev c7) (prog-if
00 [VGA controller])
Subsystem: Lenovo Device [17aa:3818]
InstallationDate: Installed on 2023-10-30 (1 days ago)
InstallationMedia: Ubuntu 22.04.3 LTS "Jammy Jellyfish" - Release amd64
(20230807.2)
MachineType: LENOVO 83AM
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.5.0-1006-oem
root=UUID=ef93c72f-6025-43c4-820e-64cc8b1a9028 ro quiet splash vt.handoff=7
SourcePackage: xorg
Symptom: display
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 09/08/2023
dmi.bios.release: 1.27
dmi.bios.vendor: LENOVO
dmi.bios.version: MKCN27WW
dmi.board.asset.tag: NO Asset Tag
dmi.board.name: LNVNB161216
dmi.board.vendor: LENOVO
dmi.board.version: SDK0T76479 WIN
dmi.chassis.asset.tag: NO Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: XiaoXinPro 14 APH8
dmi.ec.firmware.release: 1.27
dmi.modalias:
dmi:bvnLENOVO:bvrMKCN27WW:bd09/08/2023:br1.27:efr1.27:svnLENOVO:pn83AM:pvrXiaoXinPro14APH8:rvnLENOVO:rnLNVNB161216:rvrSDK0T76479WIN:cvnLENOVO:ct10:cvrXiaoXinPro14APH8:skuLENOVO_MT_83AM_BU_idea_FM_XiaoXinPro14APH8:
dmi.product.family: XiaoXinPro 14 APH8
dmi.product.name: 83AM
dmi.product.sku: LENOVO_MT_83AM_BU_idea_FM_XiaoXinPro 14 APH8
dmi.product.version: XiaoXinPro 14 APH8
dmi.sys.vendor: LENOVO
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.113-2~ubuntu0.22.04.1
version.libgl1-mesa-dri: libgl1-mesa-dri 23.0.4-0ubuntu1~22.04.1
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.xserver-xorg-core: xserver-xorg-core 2:21.1.4-2ubuntu1.7~22.04.2
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-2ubuntu1
version.xserver-xorg-video-intel: xserver-xorg-video-intel
2:2.99.917+git20210115-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau
1:1.0.17-2build1
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