Public bug reported:
The 6.5 kernel in the 23.10 installer ISO is unable to work with an NVME
drive in the laptop, and it is not possible to install Ubuntu. It might
be related to Kernel bug
https://bugzilla.kernel.org/show_bug.cgi?id=217802 fixed in 6.5.6.
dmesg:
[ 42.116742] nvme nvme0: controller is down; will reset: CSTS=0xffffffff,
PCI_STATUS=0xffff
[ 42.116764] nvme nvme0: Does your device have a faulty power saving mode
enabled?
[ 42.116769] nvme nvme0: Try "nvme_core.default_ps_max_latency_us=0
pcie_aspm=off" and report a bug
[ 42.149334] nvme0n1: I/O Cmd(0x2) @ LBA 370339840, 8 blocks, I/O Error (sct
0x3 / sc 0x71)
[ 42.149357] I/O error, dev nvme0n1, sector 370339840 op 0x0:(READ) flags
0x80700 phys_seg 1 prio class 2
[ 42.164760] nvme 0000:04:00.0: Unable to change power state from D3cold to
D0, device inaccessible
[ 42.165160] nvme nvme0: Disabling device after reset failure: -19
[ 42.180818] Buffer I/O error on dev nvme0n1p7, logical block 0, async page
read
$ lsb_release -rd
No LSB modules are available.
Description: Ubuntu 23.10
Release: 23.10
ProblemType: Bug
DistroRelease: Ubuntu 23.10
Package: linux-image-6.5.0-9-generic 6.5.0-9.9
ProcVersionSignature: Ubuntu 6.5.0-9.9-generic 6.5.3
Uname: Linux 6.5.0-9-generic x86_64
NonfreeKernelModules: zfs
ApportVersion: 2.27.0-0ubuntu5
Architecture: amd64
CRDA: N/A
CasperMD5CheckResult: pass
CasperVersion: 1.486
CloudArchitecture: x86_64
CloudID: nocloud
CloudName: unknown
CloudPlatform: nocloud
CloudSubPlatform: seed-dir (/var/lib/cloud/seed/nocloud)
CurrentDesktop: ubuntu:GNOME
Date: Mon Oct 23 10:53:50 2023
LiveMediaBuild: Ubuntu 23.10.1 "Mantic Minotaur" - Release amd64 (20231016.1)
MachineType: {report['dmi.sys.vendor']} {report['dmi.product.name']}
ProcEnviron:
LANG=C.UTF-8
PATH=(custom, no user)
SHELL=/bin/bash
TERM=xterm-256color
XDG_RUNTIME_DIR=<set>
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/casper/vmlinuz
layerfs-path=minimal.standard.live.squashfs --- quiet splash
RelatedPackageVersions:
linux-restricted-modules-6.5.0-9-generic N/A
linux-backports-modules-6.5.0-9-generic N/A
linux-firmware 20230919.git3672ccab-0ubuntu2.1
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 07/04/2023
dmi.bios.release: 1.33
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.33.0
dmi.board.name: 0R6JFH
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias:
dmi:bvnDellInc.:bvr1.33.0:bd07/04/2023:br1.33:svnDellInc.:pnPrecision5520:pvr:rvnDellInc.:rn0R6JFH:rvrA00:cvnDellInc.:ct10:cvr:sku07BF:
dmi.product.family: Precision
dmi.product.name: Precision 5520
dmi.product.sku: 07BF
dmi.sys.vendor: Dell Inc.
** Affects: linux (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug mantic
--
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/2040157
Title:
Unable to use nvme drive to install Ubuntu 23.10
Status in linux package in Ubuntu:
New
Bug description:
The 6.5 kernel in the 23.10 installer ISO is unable to work with an
NVME drive in the laptop, and it is not possible to install Ubuntu. It
might be related to Kernel bug
https://bugzilla.kernel.org/show_bug.cgi?id=217802 fixed in 6.5.6.
dmesg:
[ 42.116742] nvme nvme0: controller is down; will reset: CSTS=0xffffffff,
PCI_STATUS=0xffff
[ 42.116764] nvme nvme0: Does your device have a faulty power saving mode
enabled?
[ 42.116769] nvme nvme0: Try "nvme_core.default_ps_max_latency_us=0
pcie_aspm=off" and report a bug
[ 42.149334] nvme0n1: I/O Cmd(0x2) @ LBA 370339840, 8 blocks, I/O Error
(sct 0x3 / sc 0x71)
[ 42.149357] I/O error, dev nvme0n1, sector 370339840 op 0x0:(READ) flags
0x80700 phys_seg 1 prio class 2
[ 42.164760] nvme 0000:04:00.0: Unable to change power state from D3cold to
D0, device inaccessible
[ 42.165160] nvme nvme0: Disabling device after reset failure: -19
[ 42.180818] Buffer I/O error on dev nvme0n1p7, logical block 0, async page
read
$ lsb_release -rd
No LSB modules are available.
Description: Ubuntu 23.10
Release: 23.10
ProblemType: Bug
DistroRelease: Ubuntu 23.10
Package: linux-image-6.5.0-9-generic 6.5.0-9.9
ProcVersionSignature: Ubuntu 6.5.0-9.9-generic 6.5.3
Uname: Linux 6.5.0-9-generic x86_64
NonfreeKernelModules: zfs
ApportVersion: 2.27.0-0ubuntu5
Architecture: amd64
CRDA: N/A
CasperMD5CheckResult: pass
CasperVersion: 1.486
CloudArchitecture: x86_64
CloudID: nocloud
CloudName: unknown
CloudPlatform: nocloud
CloudSubPlatform: seed-dir (/var/lib/cloud/seed/nocloud)
CurrentDesktop: ubuntu:GNOME
Date: Mon Oct 23 10:53:50 2023
LiveMediaBuild: Ubuntu 23.10.1 "Mantic Minotaur" - Release amd64 (20231016.1)
MachineType: {report['dmi.sys.vendor']} {report['dmi.product.name']}
ProcEnviron:
LANG=C.UTF-8
PATH=(custom, no user)
SHELL=/bin/bash
TERM=xterm-256color
XDG_RUNTIME_DIR=<set>
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/casper/vmlinuz
layerfs-path=minimal.standard.live.squashfs --- quiet splash
RelatedPackageVersions:
linux-restricted-modules-6.5.0-9-generic N/A
linux-backports-modules-6.5.0-9-generic N/A
linux-firmware 20230919.git3672ccab-0ubuntu2.1
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 07/04/2023
dmi.bios.release: 1.33
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.33.0
dmi.board.name: 0R6JFH
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias:
dmi:bvnDellInc.:bvr1.33.0:bd07/04/2023:br1.33:svnDellInc.:pnPrecision5520:pvr:rvnDellInc.:rn0R6JFH:rvrA00:cvnDellInc.:ct10:cvr:sku07BF:
dmi.product.family: Precision
dmi.product.name: Precision 5520
dmi.product.sku: 07BF
dmi.sys.vendor: Dell Inc.
To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/2040157/+subscriptions
--
Mailing list: https://launchpad.net/~kernel-packages
Post to : kernel-packages@lists.launchpad.net
Unsubscribe : https://launchpad.net/~kernel-packages
More help : https://help.launchpad.net/ListHelp
