Thanks. That confirms it's the kernel not detecting the monitor.
** Package changed: ubuntu => linux-hwe-6.2 (Ubuntu)
** Changed in: linux-hwe-6.2 (Ubuntu)
Status: Incomplete => New
** Summary changed:
- System doesnt recognize second monitor
+ [i915] System doesn't recognize second monitor
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You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux-hwe-6.2 in Ubuntu.
https://bugs.launchpad.net/bugs/2038436
Title:
[i915] System doesn't recognize second monitor
Status in linux-hwe-6.2 package in Ubuntu:
New
Bug description:
I am using an old monitor which using a DVI connectors but I used a
DVI to HDMI adapter which works fine on Windows operating system... My
monitor is HP W2072a... I hope with the information provided helps...
ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: xorg 1:7.7+23ubuntu2
ProcVersionSignature: Ubuntu 6.2.0-34.34~22.04.1-generic 6.2.16
Uname: Linux 6.2.0-34-generic x86_64
ApportVersion: 2.20.11-0ubuntu82.5
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CasperMD5CheckResult: pass
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Wed Oct 4 21:17:37 2023
DistUpgraded: Fresh install
DistroCodename: jammy
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes, if not too technical
GraphicsCard:
Intel Corporation Alder Lake-P Integrated Graphics Controller [8086:46a6]
(rev 0c) (prog-if 00 [VGA controller])
Subsystem: Device [1b50:1018]
InstallationDate: Installed on 2023-09-30 (3 days ago)
InstallationMedia: Ubuntu 22.04.3 LTS "Jammy Jellyfish" - Release amd64
(20230807.2)
MachineType: ILLEGEAR SDN BHD ATOMIC 16
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.2.0-34-generic
root=UUID=e60cc65c-b597-415b-b294-3cb6a76ecbd0 ro quiet splash vt.handoff=7
SourcePackage: xorg
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 07/26/2022
dmi.bios.release: 0.2
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: Q3AIL.02
dmi.board.asset.tag: Default string be filled by O.E.M
dmi.board.name: ATOMIC
dmi.board.vendor: ILLEGEAR SDN BHD
dmi.board.version: Default string be filled by O.E.M
dmi.chassis.asset.tag: Default string be filled by O.E.M
dmi.chassis.type: 9
dmi.chassis.vendor: Default string be filled by O.E.M
dmi.chassis.version: Default string be filled by O.E.M
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvrQ3AIL.02:bd07/26/2022:br0.2:svnILLEGEARSDNBHD:pnATOMIC16:pvrDefaultstringbefilledbyO.E.M:rvnILLEGEARSDNBHD:rnATOMIC:rvrDefaultstringbefilledbyO.E.M:cvnDefaultstringbefilledbyO.E.M:ct9:cvrDefaultstringbefilledbyO.E.M:skuATOMIC16-ADL1:
dmi.product.family: ATOMIC
dmi.product.name: ATOMIC 16
dmi.product.sku: ATOMIC16-ADL1
dmi.product.version: Default string be filled by O.E.M
dmi.sys.vendor: ILLEGEAR SDN BHD
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.113-2~ubuntu0.22.04.1
version.libgl1-mesa-dri: libgl1-mesa-dri 23.0.4-0ubuntu1~22.04.1
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.xserver-xorg-core: xserver-xorg-core 2:21.1.4-2ubuntu1.7~22.04.1
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-2ubuntu1
version.xserver-xorg-video-intel: xserver-xorg-video-intel
2:2.99.917+git20210115-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau
1:1.0.17-2build1
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