** Changed in: kdump-tools (Ubuntu) Status: New => Incomplete ** Changed in: kexec-tools (Ubuntu) Status: New => Triaged
-- You received this bug notification because you are a member of Kernel Packages, which is subscribed to kexec-tools in Ubuntu. https://bugs.launchpad.net/bugs/2037398 Title: Unable to capture kernel crash dump using arm64 mantic 6.5.0-6-generic -proposed kernel Status in kdump-tools package in Ubuntu: Incomplete Status in kexec-tools package in Ubuntu: Triaged Status in linux package in Ubuntu: Incomplete Bug description: While testing the 6.5.0-6-generic proposed arm64 generic kernel I encountered issues being able to use kdump. After enabling -proposed and installing the -proposed 6.5.0-6 kernel and rebooting I encountered the following: `kdump-config show` shows `current state: Not ready to kdump` and looking at the status of the kdump-tools services I see `Cannot determine the file type of /var/lib/kdump/vmlinuz` Full output: ``` ubuntu@cloudimg:~$ sudo kdump-config show DUMP_MODE: kdump USE_KDUMP: 1 KDUMP_COREDIR: /var/crash crashkernel addr: 0xde000000 /var/lib/kdump/vmlinuz: symbolic link to /boot/vmlinuz-6.5.0-6-generic kdump initrd: /var/lib/kdump/initrd.img: symbolic link to /var/lib/kdump/initrd.img-6.5.0-6-generic current state: Not ready to kdump kexec command: no kexec command recorded ubuntu@cloudimg:~$ sudo service kdump-tools status ● kdump-tools.service - Kernel crash dump capture service Loaded: loaded (/lib/systemd/system/kdump-tools.service; enabled; preset: enabled) Active: active (exited) since Tue 2023-09-26 09:21:44 UTC; 5min ago Process: 515 ExecStart=/etc/init.d/kdump-tools start (code=exited, status=0/SUCCESS) Main PID: 515 (code=exited, status=0/SUCCESS) CPU: 4min 21.329s Sep 26 09:16:14 cloudimg systemd[1]: Starting kdump-tools.service - Kernel crash dump capture service... Sep 26 09:16:24 cloudimg kdump-tools[515]: Starting kdump-tools: Sep 26 09:16:24 cloudimg kdump-tools[537]: * Creating symlink /var/lib/kdump/vmlinuz Sep 26 09:16:32 cloudimg kdump-tools[580]: kdump-tools: Generating /var/lib/kdump/initrd.img-6.5.0-6-generic Sep 26 09:21:42 cloudimg kdump-tools[537]: * Creating symlink /var/lib/kdump/initrd.img Sep 26 09:21:43 cloudimg kdump-tools[5538]: Cannot determine the file type of /var/lib/kdump/vmlinuz Sep 26 09:21:44 cloudimg kdump-tools[537]: * failed to load kdump kernel Sep 26 09:21:44 cloudimg kdump-tools[5539]: failed to load kdump kernel Sep 26 09:21:44 cloudimg systemd[1]: Finished kdump-tools.service - Kernel crash dump capture service. ubuntu@cloudimg:~$ ls -al /var/lib/kdump/vmlinuz lrwxrwxrwx 1 root root 29 Sep 26 09:16 /var/lib/kdump/vmlinuz -> /boot/vmlinuz-6.5.0-6-generic ubuntu@cloudimg:~$ file /var/lib/kdump/vmlinuz /var/lib/kdump/vmlinuz: symbolic link to /boot/vmlinuz-6.5.0-6-generic ubuntu@cloudimg:~$ sudo file /boot/vmlinuz-6.5.0-6-generic /boot/vmlinuz-6.5.0-6-generic: PE32+ executable (EFI application) Aarch64 (stripped to external PDB), for MS Windows, 2 sections ``` The reboot with 6.5.0-6 was successful and the reboot after linux-crashdump install was successful too. I used https://ubuntu.com/server/docs/kernel-crash-dump guide for installing linux-crashdump and attempting to trigger a dump. I used arm64 qcow cloud image from http://cloud- images.ubuntu.com/mantic/20230925/mantic-server-cloudimg-arm64.img to test the above emulated on amd64. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/kdump-tools/+bug/2037398/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp