This also fixed the problem on my end. My Dell xps 15 9510 NVIDIA GA107m
RTX3050 Ti
Linux version 6.2.0-31-generic (buildd@lcy02-amd64-032)
(x86_64-linux-gnu-gcc-11 (Ubuntu 11.4.0-1ubuntu1~22.04) 11.4.0, GNU ld (GNU
Binutils for Ubuntu) 2.38)


On Tue, Sep 5, 2023 at 12:50 AM Juan Manuel Vicente <
2031...@bugs.launchpad.net> wrote:

> After following @juergh updates. I realized the problem was the nouveau
> drivers, also I saw my fresh installation (Ubuntu 22.04.3) was not
> detecting my RTX 3070. So I fixed both problems installing the drivers.
>
> > sudo apt install nvidia-driver-535
>
> Now, I can shutdown and/or restart my machine without issues. The only
> problem is this driver is the propertary one. However in my case is not
> a problem.
>
> Regards
> Juan
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/2031352
>
> Title:
>   Nouveau driver crash - Ubuntu 22.04.3 LTS stuck on power-off/reboot
>   screen
>
> Status in linux package in Ubuntu:
>   Confirmed
> Status in linux-hwe-6.2 package in Ubuntu:
>   Confirmed
> Status in systemd package in Ubuntu:
>   Invalid
> Status in linux-hwe-6.2 source package in Jammy:
>   Confirmed
> Status in linux source package in Lunar:
>   Confirmed
>
> Bug description:
>   [Impact]
>
>   After updating to Kernel 6.2 a few days ago, I have been experiencing
>   issues with my system's shutdown and reboot functions. During these
>   processes, the system becomes unresponsive and hangs on a black
>   screen, which displays both the Dell and Ubuntu logos. This issue is
>   inconsistent; it happens sporadically. Currently, the only workaround
>   I've found to successfully shut down the system is to forcibly power
>   off the machine by holding down the power button for 5 seconds.
>
>   I've also tested a fresh installation of Ubuntu 22.04.3.
>
>   [Fix]
>
>   Updated patch from linux-next:
>   https://patchwork.freedesktop.org/patch/538562/
>
>   [Test Case]
>
>   Suspend,resume,shutdown,reboot should all work correctly. No nouveau
>   stack trace in the kernel log.
>
>   [Where Problems Could Occur]
>
>   Limited to nouveau driver that wants to load nonexistent ACR firmware.
>   Only nvidia GPUs are affected.
>
>   [Additional information]
>
>   ----
>
>   ProblemType: Bug
>   DistroRelease: Ubuntu 22.04
>   Package: systemd 249.11-0ubuntu3.9
>   ProcVersionSignature: Ubuntu 6.2.0-26.26~22.04.1-generic 6.2.13
>   Uname: Linux 6.2.0-26-generic x86_64
>   NonfreeKernelModules: nvidia_modeset nvidia
>   ApportVersion: 2.20.11-0ubuntu82.5
>   Architecture: amd64
>   CasperMD5CheckResult: pass
>   CurrentDesktop: ubuntu:GNOME
>   Date: Mon Aug 14 22:41:14 2023
>   InstallationDate: Installed on 2023-08-14 (1 days ago)
>   InstallationMedia: Ubuntu 22.04.3 2023.08.13 LTS (20230813)
>   MachineType: Dell Inc. XPS 8930
>   ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.2.0-26-generic
> root=UUID=14d1ee7a-565f-4ba4-b6dd-7bc16e487451 ro quiet splash vt.handoff=7
>   SourcePackage: systemd
>   UpgradeStatus: No upgrade log present (probably fresh install)
>   dmi.bios.date: 03/14/2023
>   dmi.bios.release: 1.1
>   dmi.bios.vendor: Dell Inc.
>   dmi.bios.version: 1.1.30
>   dmi.board.name: 0T88YD
>   dmi.board.vendor: Dell Inc.
>   dmi.board.version: A00
>   dmi.chassis.type: 3
>   dmi.chassis.vendor: Dell Inc.
>   dmi.chassis.version: Not Specified
>   dmi.modalias:
> dmi:bvnDellInc.:bvr1.1.30:bd03/14/2023:br1.1:svnDellInc.:pnXPS8930:pvr1.1.30:rvnDellInc.:rn0T88YD:rvrA00:cvnDellInc.:ct3:cvrNotSpecified:sku0859:
>   dmi.product.family: XPS
>   dmi.product.name: XPS 8930
>   dmi.product.sku: 0859
>   dmi.product.version: 1.1.30
>   dmi.sys.vendor: Dell Inc.
>   modified.conffile..etc.default.apport:
>    # set this to 0 to disable apport, or to 1 to enable it
>    # you can temporarily override this with
>    # sudo service apport start force_start=1
>    enabled=0
>   mtime.conffile..etc.default.apport: 2023-08-13T20:57:27
>   mtime.conffile..etc.systemd.system.conf: 2023-08-13T20:57:27
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/2031352/+subscriptions
>
>

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux-hwe-6.2 in Ubuntu.
https://bugs.launchpad.net/bugs/2031352

Title:
  Nouveau driver crash - Ubuntu 22.04.3 LTS stuck on power-off/reboot
  screen

Status in linux package in Ubuntu:
  Confirmed
Status in linux-hwe-6.2 package in Ubuntu:
  Confirmed
Status in linux-hwe-6.2 source package in Jammy:
  Confirmed
Status in linux source package in Lunar:
  Confirmed

Bug description:
  [Impact]

  After updating to Kernel 6.2 a few days ago, I have been experiencing
  issues with my system's shutdown and reboot functions. During these
  processes, the system becomes unresponsive and hangs on a black
  screen, which displays both the Dell and Ubuntu logos. This issue is
  inconsistent; it happens sporadically. Currently, the only workaround
  I've found to successfully shut down the system is to forcibly power
  off the machine by holding down the power button for 5 seconds.

  I've also tested a fresh installation of Ubuntu 22.04.3.

  [Fix]

  Updated patch from linux-next:
  https://patchwork.freedesktop.org/patch/538562/

  [Test Case]

  Suspend,resume,shutdown,reboot should all work correctly. No nouveau
  stack trace in the kernel log.

  [Where Problems Could Occur]

  Limited to nouveau driver that wants to load nonexistent ACR firmware.
  Only nvidia GPUs are affected.

  [Additional information]

  ----

  ProblemType: Bug
  DistroRelease: Ubuntu 22.04
  Package: systemd 249.11-0ubuntu3.9
  ProcVersionSignature: Ubuntu 6.2.0-26.26~22.04.1-generic 6.2.13
  Uname: Linux 6.2.0-26-generic x86_64
  NonfreeKernelModules: nvidia_modeset nvidia
  ApportVersion: 2.20.11-0ubuntu82.5
  Architecture: amd64
  CasperMD5CheckResult: pass
  CurrentDesktop: ubuntu:GNOME
  Date: Mon Aug 14 22:41:14 2023
  InstallationDate: Installed on 2023-08-14 (1 days ago)
  InstallationMedia: Ubuntu 22.04.3 2023.08.13 LTS (20230813)
  MachineType: Dell Inc. XPS 8930
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.2.0-26-generic 
root=UUID=14d1ee7a-565f-4ba4-b6dd-7bc16e487451 ro quiet splash vt.handoff=7
  SourcePackage: systemd
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 03/14/2023
  dmi.bios.release: 1.1
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: 1.1.30
  dmi.board.name: 0T88YD
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 3
  dmi.chassis.vendor: Dell Inc.
  dmi.chassis.version: Not Specified
  dmi.modalias: 
dmi:bvnDellInc.:bvr1.1.30:bd03/14/2023:br1.1:svnDellInc.:pnXPS8930:pvr1.1.30:rvnDellInc.:rn0T88YD:rvrA00:cvnDellInc.:ct3:cvrNotSpecified:sku0859:
  dmi.product.family: XPS
  dmi.product.name: XPS 8930
  dmi.product.sku: 0859
  dmi.product.version: 1.1.30
  dmi.sys.vendor: Dell Inc.
  modified.conffile..etc.default.apport:
   # set this to 0 to disable apport, or to 1 to enable it
   # you can temporarily override this with
   # sudo service apport start force_start=1
   enabled=0
  mtime.conffile..etc.default.apport: 2023-08-13T20:57:27
  mtime.conffile..etc.systemd.system.conf: 2023-08-13T20:57:27

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/2031352/+subscriptions


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