hi all, the webcam on my Dell XPS 9320 was working until this week. I just did the standard required system upgrades and it has stopped working. zbarcam shows an empty black image. cheese pauses before showing "There was an error playing video from the webcam". Chromium https://webcamtests.com/ detects my Intel MIPI Camera but after I click on "Test my cam" I get the error: "The video track is paused." What should I check?
:; sudo apt upgrade && sudo apt update && dpkg -l oem-somerville-tentacool-meta Reading package lists... Done Building dependency tree... Done Reading state information... Done Calculating upgrade... Done Get more security updates through Ubuntu Pro with 'esm-apps' enabled: maven libmaven3-core-java libavdevice58 ffmpeg libopenexr25 libpostproc55 libmagickcore-6.q16-6-extra libavcodec58 libmagickwand-6.q16-6 libavutil56 libswscale5 libmagickcore-6.q16-6 libswresample3 imagemagick-6-common libavformat58 libavfilter7 Learn more about Ubuntu Pro at https://ubuntu.com/pro 0 to upgrade, 0 to newly install, 0 to remove and 0 not to upgrade. Hit:1 http://fr.archive.ubuntu.com/ubuntu jammy InRelease Hit:2 http://dell.archive.canonical.com jammy InRelease Hit:3 http://fr.archive.ubuntu.com/ubuntu jammy-updates InRelease Hit:4 https://ppa.launchpadcontent.net/oem-solutions-group/intel-ipu6/ubuntu jammy InRelease Get:5 http://fr.archive.ubuntu.com/ubuntu jammy-backports InRelease [109 kB] Hit:6 http://security.ubuntu.com/ubuntu jammy-security InRelease Fetched 109 kB in 1s (216 kB/s) Reading package lists... Done Building dependency tree... Done Reading state information... Done All packages are up to date. Desired=Unknown/Install/Remove/Purge/Hold | Status=Not/Inst/Conf-files/Unpacked/halF-conf/Half-inst/trig-aWait/Trig-pend |/ Err?=(none)/Reinst-required (Status,Err: uppercase=bad) ||/ Name Version Architecture Description +++-=============================-============-============-===================================== ii oem-somerville-tentacool-meta 22.04ubuntu6 all hardware support for Dell XPS 13 9320 :; zbarcam :; sudo dmesg | grep ipu6 [ 10.199619] intel-ipu6 intel-ipu: enabling device (0000 -> 0002) [ 10.199821] intel-ipu6 intel-ipu: Device 0x465d (rev: 0x2) [ 10.199845] intel-ipu6 intel-ipu: physical base address 0x603c000000 [ 10.199846] intel-ipu6 intel-ipu: mapped as: 0x00000000a28c5f74 [ 10.199908] intel-ipu6 intel-ipu: Unable to set secure mode [ 10.199910] intel-ipu6 intel-ipu: IPU in non-secure mode [ 10.199911] intel-ipu6 intel-ipu: IPU secure touch = 0x0 [ 10.199913] intel-ipu6 intel-ipu: IPU camera mask = 0xff [ 10.199973] intel-ipu6 intel-ipu: Skip ipc reset for non-secure mode [ 10.199976] intel-ipu6 intel-ipu: IPC reset done [ 10.199978] intel-ipu6 intel-ipu: cpd file name: intel/ipu6ep_fw.bin [ 10.210322] intel-ipu6 intel-ipu: FW version: 20220510 [ 10.212444] intel-ipu6 intel-ipu: IPU6-v3 driver version 1.0 [ 10.295703] intel-ipu6-psys intel-ipu6-psys0: pkg_dir entry count:8 [ 10.296695] intel-ipu6-psys intel-ipu6-psys0: psys probe minor: 0 [ 19.578111] intel-ipu6-isys intel-ipu6-isys0: bind ov01a10 17-0036 nlanes is 1 port is 2 [ 19.578339] intel-ipu6-isys intel-ipu6-isys0: All sensor registration completed. [ 155.172121] intel-ipu6-isys intel-ipu6-isys0: dma alloc of size 536903680 failed :; sudo dmesg | grep 9320 [ 0.000000] DMI: Dell Inc. XPS 9320/0P9FNW, BIOS 2.2.1 04/17/2023 :; chromium https://webcamtests.com/ Gtk-Message: 12:28:27.557: Not loading module "atk-bridge": The functionality is provided by GTK natively. Please try to not load it. (chrome:31619): Gtk-WARNING **: 12:28:27.599: GTK+ module /snap/chromium/2590/gnome-platform/usr/lib/gtk-2.0/modules/libcanberra-gtk-module.so cannot be loaded. GTK+ 2.x symbols detected. Using GTK+ 2.x and GTK+ 3 in the same process is not supported. Gtk-Message: 12:28:27.599: Failed to load module "canberra-gtk-module" (chrome:31619): Gtk-WARNING **: 12:28:27.600: GTK+ module /snap/chromium/2590/gnome-platform/usr/lib/gtk-2.0/modules/libcanberra-gtk-module.so cannot be loaded. GTK+ 2.x symbols detected. Using GTK+ 2.x and GTK+ 3 in the same process is not supported. Gtk-Message: 12:28:27.600: Failed to load module "canberra-gtk-module" [31619:31619:0904/122827.620588:ERROR:chrome_browser_cloud_management_controller.cc(163)] Cloud management controller initialization aborted as CBCM is not enabled. WARNING: Kernel has no file descriptor comparison support: Operation not permitted [31619:31745:0904/122830.840454:ERROR:udev_watcher.cc(98)] Failed to begin udev enumeration. ^C :; systemctl list-units --failed UNIT LOAD ACTIVE SUB DESCRIPTION 0 loaded units listed. :; uname -a Linux dataseat 6.2.0-31-generic #31~22.04.1-Ubuntu SMP PREEMPT_DYNAMIC Wed Aug 16 13:45:26 UTC 2 x86_64 x86_64 x86_64 GNU/Linux :; cheese (cheese:32146): Gdk-WARNING **: 12:33:01.320: Native Windows taller than 65535 pixels are not supported (cheese:32146): cheese-WARNING **: 12:33:31.429: Internal data stream error.: ../libs/gst/base/gstbasesrc.c(3127): gst_base_src_loop (): /GstCameraBin:camerabin/GstWrapperCameraBinSrc:camera_source/GstBin:bin18/GstPipeWireSrc:pipewiresrc1: streaming stopped, reason not-negotiated (-4) (cheese:32146): Clutter-CRITICAL **: 12:34:18.336: Unable to create dummy onscreen: No foreign surface, and wl_shell unsupported by the compositor :; dpkg -l libcamhal-ipu6ep0 linux-modules-ipu6-generic-hwe-22.04 linux-modules-ivsc-generic-hwe-22.04 Desired=Unknown/Install/Remove/Purge/Hold | Status=Not/Inst/Conf-files/Unpacked/halF-conf/Half-inst/trig-aWait/Trig-pend |/ Err?=(none)/Reinst-required (Status,Err: uppercase=bad) ||/ Name Version Architecture Description +++-====================================-=======================================-============-============================================== ii libcamhal-ipu6ep0 0~git202302081109.884b81a~ubuntu22.04.4 amd64 HAL library for MIPI camera through Intel IPU6 ii linux-modules-ipu6-generic-hwe-22.04 6.2.0.31.31~22.04.8 amd64 Extra drivers for ipu6 for the generic flavour ii linux-modules-ivsc-generic-hwe-22.04 6.2.0.31.31~22.04.8 amd64 Extra drivers for ivsc for the generic flavour -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux-oem-5.14 in Ubuntu. https://bugs.launchpad.net/bugs/1955383 Title: Support Intel IPU6 MIPI camera on Alder Lake platforms Status in HWE Next: Fix Released Status in OEM Priority Project: Fix Released Status in linux package in Ubuntu: Invalid Status in linux-firmware package in Ubuntu: Fix Released Status in linux-oem-5.14 package in Ubuntu: Invalid Status in linux source package in Focal: Invalid Status in linux-firmware source package in Focal: Fix Released Status in linux-oem-5.14 source package in Focal: Fix Released Status in linux source package in Jammy: Fix Released Status in linux-firmware source package in Jammy: Fix Released Status in linux-oem-5.14 source package in Jammy: Invalid Bug description: ========== kernel driver SRU ========== [SRU Justification] [Impact] To support Intel IPU6 MIPI camera on Alder Lake platforms. [Fix] Initial support for Intel IPU6 MIPI camera on Tiger Lake platforms has been addressed by bug 1921345 and 1939539. They are backported from https://github.com/intel/ipu6-drivers. Further works to enable IPU6 camera on Alder Lake platforms depend on a few more fixes from same ipu6-drivers repository, as well as an extra https://github.com/intel/ivsc-driver for Intel Vision Sensing Controller(IVSC). [Test Case] This depends on an integral of enablement components inclusive of the kernel drivers that are being proposed, firmware, updates for the userspace camera hardware abstration layer library and a gstreamer element as what we have for Tiger Lake platforms. [Where problems could occur] It's confirmed Intel IPU6 MIPI camera doesn't support suspend at streaming. [Other Info] Jammy is planned, but yet the support for 5.15 kernel is not yet started from Intel side. ========== linux-firmware SRU ========== [SRU Justification] [Impact] Intel IPU6 MIPI camera on Alder Lake platform takes a different fw blob. [Fix] While Intel has no intention to upstream IPU6 driver before kernel camera is out, it's available in https://github.com/intel/ipu6-camera-bins commit e60fae2b5128 from its main branch. [Test Case] This would take both kernel and firmware fixes, as well as updates for the userspace middleware, gstreamer element plugin, to enable the device. With all of them in position, one should be able to browse camera with legacy camera apps like cheese. [Where problems could occur] It's confirmed Intel IPU6 MIPI camera doesn't support suspend at streaming. ========== original bug report ========== This depends on following componenets: * ipu6ep firmware in https://github.com/intel/ipu6-camera-bins/commit/e60fae2b5128cf5b8b948b234dab28e58c93877d * Intel VSC fw version 1.2.3.439 (not yet available publicly) --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27.21 Architecture: amd64 AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1: CasperMD5CheckResult: skip Dependencies: DistributionChannelDescriptor: # This is the distribution channel descriptor for the OEM CDs # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor canonical-oem-somerville-focal-amd64-20200502-85+fossa-tentacool+X188 DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2021-12-20 (7 days ago) InstallationMedia: Ubuntu 20.04 "Focal" - Build amd64 LIVE Binary 20200502-05:58 MachineType: Dell Inc. XPS 9320 Package: linux-firmware 1.187.23+staging.38 [origin: unknown] PackageArchitecture: all ProcFB: 0 i915 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.14.0-2013-oem root=UUID=f4ad7114-fc86-47d7-b750-86bd1560a5f6 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.14.0-2013.13+lp1955383.1-oem 5.14.20 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions: linux-restricted-modules-5.14.0-2013-oem N/A linux-backports-modules-5.14.0-2013-oem N/A linux-firmware 1.187.23+staging.38 Tags: third-party-packages focal Uname: Linux 5.14.0-2013-oem x86_64 UnreportableReason: This is not an official Ubuntu package. Please remove any third party package and try again. UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: N/A _MarkForUpload: True dmi.bios.date: 12/02/2021 dmi.bios.release: 0.2 dmi.bios.vendor: Dell Inc. dmi.bios.version: 0.2.7 dmi.board.vendor: Dell Inc. dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr0.2.7:bd12/02/2021:br0.2:svnDellInc.:pnXPS9320:pvr:rvnDellInc.:rn:rvr:cvnDellInc.:ct10:cvr:sku0AF3: dmi.product.family: XPS dmi.product.name: XPS 9320 dmi.product.sku: 0AF3 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/hwe-next/+bug/1955383/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
